We had the misfortune of a break in which made our tills inoperable. We cannot thank Cunninghams enough, there response time was fantastic and really went that extra mile for us to reinstate our tills... See more
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See what reviewers are saying
Good company, great support. The support centre always seems to be able to sort an issues I have. Trevor Davis from support always goes above and beyond when sorting any issues. The Epos system i... See more
Company replied
We’ve been dealing with Cunningham’s for over twenty years – we’ve never had the need to look for another EPOS provider - never let us down. We’re a busy site – over ten tills serving food and dr... See more
Company replied
In recent times when I have spoken to the Cunninghams EPOS Group Helpdesk they have always been helpful, friendly and knowledgeable. I have to specifically mention Trevor and Ian as they are the o... See more
Company replied
Company details
Information provided by various external sources
Cunninghams EPOS Software Group is a leading provider of electronic point of sale solutions. Servicing the retail, hospitality, wholesale and fashion sectors – the software is highly specialist and bespoke to the businesses which use it. With over 40 years’ experience, Cunninghams has a specialist team of UK based, in-house technicians and developers. With outstanding knowledge of the EPOS environment, each solution is truly unique in its offering. Incorporating project management and after care support, with a Cunninghams product, customers receive a software investment for life that will grow and develop to fit their needs. To find out more about any of Cunninghams EPOS software solutions visit www.cunninghams.co.uk or telephone 0330 024 5014.
Contact info
Middle Lane, B38 0DS, Birmingham, United Kingdom
- 0330 024 5014
- reviews@cunninghams.co.uk
- www.cunninghams.co.uk
Fantastic company and customer service
Would have no reservation in recommending this Company. The Customer support desk is excellent. All queries/issues are resolved within a timely manner and Trevor is fantastic support, especially when trying to unravel our mountain of discounts!
Thanks Trevor.
April 11, 2019
Unprompted review
Reply from Cunninghams Epos Group
Hi Sam - Thank you for leaving a great review...
Our Quantum software has been developed over the years to accommodate multiple discounts across all sectors. You have probably helped pave the development roadmap along the way...
I will make sure Trevor receives your feedback! Thanks again!
Pete Rhodes - Operations Manager
CUNNINGHAMS EPOS GROUP FOR HOSPITALITY TILL SOFTWARE
I have been working alongside Cunninghams Epos Group for a while now. I have a number of clients within Hospitality who use their Quantum software which has always proved very robust in terms of stock reporting and control. The support, development and sales teams have always gone above and beyond their call of duty, particularly when I need things completed at sometimes very short notice. A BIG THANK YOU to Trevor in support, Rich Robbins, Richard Vickers, Dan and Natalie in development.
April 10, 2019
Unprompted review
Reply from Cunninghams Epos Group
Hi Jonny, thanks for the impeccable review! It's been a pleasure to work alongside your business for so long! I will pass on your gratitude to the teams...
Pete Rhodes - Operations Manager
Excellent service
Excellent service, very prompt with a back up till.
Adam arrived within 90 minutes of me contacting support.
Thank you!
April 10, 2019
Unprompted review
Reply from Cunninghams Epos Group
Hi Andrew - Thanks for taking the time to leave us a review! We always try our very best to get to mission-critical site visits asap. Looks like we did a great job in this instance :)
Pete Rhodes - Operations Manager
We have numerus sites which have epos…
We have numerus sites which have epos tills,
The support system they have in place is excellent.
I have a really good working relationship with the team.
Who always resolve till problems imediately.
April 10, 2019
Unprompted review
Reply from Cunninghams Epos Group
Hi Louise - Great review, thanks for taking the time to leave it. It's a pleasure to maintain your sites for you. Many Thanks.
Pete Rhodes - Operations Manager
Brilliant service !
I am so impressed with Cunninghams Epos group as they have been there every step of the way in insuring the opening of our restaurant goes smoothly. The systems have been fantastic and the support we had was 10 out of 10. Any problems have been addressed immediately and the information about other systems running alongside Epos have been explained to us and implemented too.
I can’t thank them enough.
April 5, 2019
Unprompted review
Reply from Cunninghams Epos Group
Hi Katie - Thanks so much for a great review! We look forward to continuing to work with you as your business grows! The team will be thrilled to have such good feedback.
Pete Rhodes - Operations Manager
Reply from Cunninghams Epos Group
Hi Neil - Thank you for taking the time to give us a review. We really appreciate the kind words and glad we can offer you a top class service!
Pete Rhodes - Operations Manager
Never needed to look at another EPOS provider in over twenty years....
We’ve been dealing with Cunningham’s for over twenty years – we’ve never had the need to look for another EPOS provider - never let us down.
We’re a busy site – over ten tills serving food and drinks in a busy bar environment seven days a week.
Cunningham support staff are always to hand to help with any issues – even on a Saturday morning before we have over 800+ footy fans coming prior a footy match at WBA grounds - our server went down (our fault). Cunningham’s had it up and running within an hour! We would highly recommend Cunningham’s. Excellent service all around. Bharat Patel – The Vine, West Bromwich
January 25, 2019
Unprompted review
Reply from Cunninghams Epos Group
Hi Bharat - Thank you for the glowing review, it has been a pleasure to help your business grow over the twenty years of working together.
Pete Rhodes - Operations Manager
Terribly slow service and very rude!
November 21, 2017
Unprompted review
Reply from Cunninghams Epos Group
Hello Mr Akhtar
My name is Pete and I am the Operations Manager here at Cunninghams EPOS Group.
I’m sorry to hear about your disappointment with us, and I would like to personally assist you with making things right.
I realise your review was left in 2017, however we have only just become members of TrustPilot and was unaware of this review. Apologies for this!
Please contact me directly on 0330 024 5013 or alternatively email me reviews@cunninghams.co.uk
We value all our customers and take complaints very seriously. I would like a chance to make things right...
Yours sincerely,
Pete Rhodes
Operations Manager
Cunninghams EPOS Group
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