Cure & Simple Reviews 

54
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

sadly the same experience as a lot of people below. great service for a long time, but recently no bacon and no response to queries. Also I see the website is no longer opening.

Rated 5 out of 5 stars

Tried my first Cure and Simple (bacon by post) smokey streaked bacon at the weekend! I ordered it on Thursday and it arrived through my letterbox on Friday. Saturday's family mid morning bacon sarnie... See more

Rated 2 out of 5 stars

Subscription was a gift, which started well with a mixture of types of bacon over the first few months. But four of the last five packages (including the last three in a row) have been the same t... See more

Rated 1 out of 5 stars

Haven't received a delivery for months. Checked my bank account and they are continuing to take money - have now contacted the bank as you're not allowed to remove your card off their site! Emails go... See more

Company details

  1. Food, Beverages & Tobacco

Information provided by various external sources

We make delicious bacon using the finest pork and ingredients, with absolutely no added water. We deliver it to your door by post.


Contact info

1.8

Poor

TrustScore 2 out of 5

54 reviews

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No recent history of asking for reviews

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1.8

All reviews

(54)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Haven't received a delivery for months

Haven't received a delivery for months. Checked my bank account and they are continuing to take money - have now contacted the bank as you're not allowed to remove your card off their site!
Emails go unanswered and their phone number doesn't work yet the website is still operational allowing you to order if you didn't know better!

July 5, 2022
Unprompted review
Rated 1 out of 5 stars

Fraudulent

Fraudulent. I've not received a bacon order for 2 months. Emailed numerous times. no reply. Won't let me remove my bank card details so will continue to steal. Have notified my bank. AVOID.

June 21, 2022
Unprompted review
Rated 1 out of 5 stars

What is happening?

Until about a month ago everything was fine. However, the order due at the beginning of the month didn’t appear and all the emails that arrive are clearly part of their automated system. I’m not particularly worried as my card has expired so their systems won’t be able to take any more money.

May 31, 2022
Unprompted review
Rated 1 out of 5 stars

Used to be exceptional

Used to be exceptional, but recently no reply to any communication at all. Have taken money but no delivery and can't speak to anyone as phone number out of service and no reply to any platform.
Companies House states "First Gazette notice for compulsory strike-off" dated May 31st 2022 so maybe if you were thinking of signing up don't do it just yet!

May 31, 2022
Unprompted review
Rated 1 out of 5 stars

Very poor company now

Very poor company now, the bacon and customer care used to be fab but has rapidly gone down hill. Communication is rubbish, you have to chase for your order, they will then blame a system error or a computer error but still you will have to chase to get your order. Avoid unless you want to do all the chasing and not receive your bacon for weeks!!!

May 24, 2022
Unprompted review
Rated 1 out of 5 stars

Had a subscription that was chugging…

Had a subscription that was chugging along no problem, my card expired and the website won’t let me delete the old one so no more bacon for me, tried several times to contact them, no response. Not to worry, I’m sure another company will be more than happy to take my money.

May 24, 2022
Unprompted review
Rated 1 out of 5 stars

Absolute scam! Paid money for nothing

Paid for the subscription (money left my bank), no email confirmation, my account in the website says no confirmation. Absolute scam and will be contacting the financial onbudsman.

March 18, 2022
Unprompted review
Rated 1 out of 5 stars

Where's my bacon?????

I paid online for a pack of bacon. The money has been taken but nothing sent. After contacting them, I was told that the order didn't carry through. The bacon I wanted is not available so I asked for a different one. Still nothing sent and now they are not answering emails or messages. Not much of a choice but to leave honest feedback. I didn't expect them to be so terrible at keeping in contact with their customers and they don't answer their phone so I will not use them again or recommend them to anyone.

March 15, 2022
Unprompted review
Rated 1 out of 5 stars

Shocking customer service

I’ve had a monthly subscription for over four years. I wanted to speak to someone about adding to my subscription but had a few queries also. Their phone line wasn’t working so I emailed instead. I had to chase and chase to get a response. Eventually they replied and asked for my number so they could call me. I had already given my number in a previous email. I’m still waiting for a phone call nine days later. I’ve sent emails chasing a call and then just accepted that they’re not going to call so I put my questions in an email. Guess what? NOTHING! They obviously don’t want my custom so instead of adding to my subscription I have cancelled the lot instead. Really shoddy customer service. Shame!

December 22, 2021
Unprompted review
Rated 2 out of 5 stars

A mixed review

Some of the bacon is great, but I had to contact them twice because I was supposed to get a variety, and I would go weeks getting only "pancetta style" with we don't like, it's the worst they have! They always blamed it on "the system must have gotten stuck in that type for you." Also, delivery is inconsistent. Cancelled plan twice, won't subscribe againm

September 15, 2021
Unprompted review
Rated 2 out of 5 stars

Keep sending the same thing every time

Subscription was a gift, which started well with a mixture of types of bacon over the first few months.

But four of the last five packages (including the last three in a row) have been the same type - their 'pancetta style' bacon, which is an utterly awful overly spiced creation with an overwhelming and unwelcome taste of clove.

Gift subscription has now finished and won't be renewed.

September 11, 2021
Unprompted review
Rated 5 out of 5 stars

Top rated bacon!

Fantastic product; excellent quality. This is how bacon should be! Along with brilliant customer service you really should give them a try. If the American Smoked is in stock - GRAB IT FAST!

May 12, 2021
Unprompted review
Rated 5 out of 5 stars

We had our first packs delivered last…

We had our first packs delivered last week, they arrived well packed and on time, fantastic flavour and texture, I am looking forward to their new range of meats to try, I wish I had found this company earlier. I Can't wait for bbq season, perfect. I will definitely be buying again. Luke Gifkins. Hertford.

March 5, 2021
Unprompted review

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