CurlyMe Hair Reviews 1,383

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 398 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that the hair is soft, natural-looking, and durable, often exceeding expectations. Many appreciate the excellent customer service, highlighting prompt responses and helpful assistance. The delivery service is frequently mentioned as fast and efficient, with many receiving their orders quicker than anticipated. However, some customers were dissatisfied with their orders, citing issues such as receiving hair that was not as advertised in terms of length or quality, or wigs that matted and shed quickly. A few people also experienced longer than expected shipping times and difficulties with the return process.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the softness, beauty, and natural... See more

Quality

Reviewers express satisfaction with the quality of the products. Many customers praise the hair for being... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the quick shipments, with... See more

Order

Consumers find order experiences to be ambiguous. Many reviewers express satisfaction, praising quick... See more

Customer service

Clients share positive opinions on customer service. Many customers praise the responsiveness and helpfulness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am extremely happy with this purchase!! I received my hair within a few days of ordering which was a lot quicker than I expected as it was shipped from the US here to the UK. The communication throu... See more

Rated 5 out of 5 stars

I ordered the CurlyMe Pre-bleached Wear Go Glueless Wig 7x5 Pre-cut HD Lace Burmese Curly Human Hair (16 inch, 180%) on September 14th and received it on the 29th. It was well worth the wait! This... See more

Rated 5 out of 5 stars

Upon receiving this wig, I was surprised to find plenty of styling tools and aids like two clips, head bands, a bonnet etc. It was thoughtfully put together and of high quality. The hair itself feels... See more

Rated 5 out of 5 stars

I’ve been buying wigs from CurlyMe for a while now, and they never disappoint, the hair quality is always on point. My most recent order took a little longer than usual because of the Black Friday ru... See more


Company details

  1. Hair Product Store

Written by the company

CurlyMe Hair, Meets All Your Need for Wigs! CurlyMe Hair Official Website Sales 100% Human Hair. Wigs are very famous, especially curly hair, which is highly recommended, Since the launch of the Wear&Go series in 2022, CurlyMe has received many favorable comments. Meeting the needs of the customer is the core philosophy of CurlyMe. In 2023, we will continue to improve its products to make them more natural and convenient. Dear, you are the beauty. We create endless possibilities for beauty.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Outstanding service

Hair arrived in timely manner. Packaging was outstanding and free perks was awesome. Hair has no smell, shampooing hair was pleasant didn't tangled at all, limited shedding. First time buyer and pleased with my purchase.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

CurlyMe never disappoints!

CurlyMe has great discounts, good shipping, and delivers on their promise of high-quality wigs, allowing me to switch up the way I want to and love to. I ordered the 3-in-1 kinky straight half wig in 18 inches and it arrived within 7 days, was ready to wear, and has been easy to style (and i don’t even really know how to do hair lol). Already can’t wait to order my next one

April 23, 2026
Unprompted review
Rated 1 out of 5 stars

Scammy and I will never order from this…

Scammy and I will never order from this vendor again

I placed an order on 2/19 for a wig. Got order confirmation email and Shop app notification About a week passed by and I never got shipping confirmation. I ended up changing my mind on the wig I wanted and emailed them to just cancel it. I get an email back saying that package was actually delivered the day before to the mailroom in apartment with picture it was stacked on the floor with other packages. There is a literally a sign that says only USPS is allowed to deliver packages to the mailroom and all other companies need to use the parcel lockers outside.

Anyways, I didn’t even get notified the package was shipped, yet alone delivered. It’s been like 36 hours since the package was delivered when I check the mailroom and it’s been cleared out of all packages. I do my due diligence and ask my leasing office next day if they moved these and they say they did not and they don’t have my package. So I will let CurlyMe know that it the delivery driver just left my package in the middle of the mailroom and anyone could have grabbed it. Or the driver could have taken a picture and left, no way for me to know since there’s no cameras in the mailroom. They tell me to open case with logistics company who just say the order was marked as delivered and there is picture so there’s nothing they can do. Mind you, on the screenshot I got from vendor, it says signature was required but I obviously didn't sign anything. Curlyme says they won’t take responsibility because delivery company has proof of delivery. However, their policy says that signature is required but they didn’t follow it, just taking picture as proof.

Curlyme then says they can only offer big discount for me to order replacement but when I attempted to do using the code provided, it just processed as same price originally paid- complete joke. I will add that I ordered a wig from a different vendor around same time that used same delivery company Veho and it was delivered securely to parcel lockers with no issue and I got tracking info and everything.

This vendor does not follow their own policies and I would order elsewhere.

February 19, 2026
Unprompted review
Rated 2 out of 5 stars

This wig started off beautiful

This wig started off beautiful, no bad smell, and Full. Now every time i brush it. I have big chunks of hair coming out thinning the wig. Imma need to buy another track or two to make it full as it once was.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Crotchet hair

Just got the crotchet hair today! I’m super excited to install it to create the viral miracle knots! First thing when I opened one the packs, I noticed that it didn’t have that weird chemical smell like most bundles from other companies, it literally smells like perfume! LOVE LOVE LOVE THAT!

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

CurlyMe is my go to hair site

CurlyMe is my go to hair site. Their wigs can be trusted 100%!!! I’ve been buying their products since 2023, and I’ve never gone back to any other company since. Recently I ordered their new layered wig in February. It’s April now and my hair is still going strong! It’s so cute, all I did was add a few extra wand curls.

February 15, 2026
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

I ordered a curly wig from CurlyMe Hair and I’m honestly impressed with the quality. The curls are very pretty and the hair feels soft and natural. The wig is easy to install and looks really full. Shipping was smooth and the customer service has been responsive as well. I would definitely recommend CurlyMe if you’re looking for good curly wigs.

April 6, 2026
Unprompted review
Rated 2 out of 5 stars

Curlyme Hair just lost a customer

I received a wig from Curlyme Hair with the clouser part of the wig unfinished ( the wig arrived with a hole in the middle located in the middle of the wig at the top). I sent them pictures and they asked me to keep it and try styling it to cover up the hole because it(the hole) was due to shipping. I refused to do that because nothing would cover up the hole. I REQUESTED A REFUND INSTEAD. They sent me shipping address but informed me that I would have to pay shipping myself. I was so disappointed because this is there fault and not mine and should not have to pay anything for a return.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered the Burmese curl 26” bundles…

I ordered the Burmese curl 26” bundles online and when they first came I got nervous thinking they were thin! But once I put it in I was surprised how pretty thick and beautiful it was!! I got it for my bday trip to st Vincent and needed something durable for salt water/air and travel. This was perfect! Will buy again.

March 20, 2026
Unprompted review
Rated 1 out of 5 stars

Dishonest and disappointing

Dishonest and disappointing
I ordered hair extensions on the 24th March 2026. Since then I have had repeated requests via DM to verify my address, which I’ve now done multiple times. The hair has not been shipped. I cannot contact them via email. I have not been provided with a tracking number. I feel like this company is a scam. I keep getting fobbed off with no real answers and no tracking number. I still have no tracking number and no date for when the hair will be sent. At this point I don’t think I’ll ever receive it. This has been my worst experience buying hair. I will never ever use this company again and urge people not to use it. They are dishonest. They take people’s money knowing they don’t have the products. Scammers.

April 3, 2026
Unprompted review
Rated 1 out of 5 stars

Very Disappointing Service and Delayed Shipping

I’m currently very disappointed with my experience ordering from CurlyMe Hair.

I placed my order on March 23rd, paid a significant amount for the wig, and as of now, it has still not even been shipped. Waiting this long without any movement on the order is extremely frustrating, especially considering how much I paid.

There was no clear warning about delays before purchasing. When I contacted customer service, I was only given vague explanations about orders being processed “in sequence,” with no clear timeline or proper update.

As a customer, it’s very disappointing to pay a lot of money and still have no shipping confirmation after over a week. At this point, I haven’t even received the wig yet, so I can’t comment on the product itself but the service alone has been poor.

If delays are expected, customers should be informed upfront. Based on this experience so far, I would not recommend ordering if you need your item within a reasonable timeframe.

March 31, 2026
Unprompted review

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