Currencies Direct  Reviews 

19,720
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 2,022 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated account managers for their exceptional professionalism, friendliness, and clear guidance throughout various international transactions. People note that staff members are extremely helpful, patient, and consistently responsive when handling complex currency transfers. Consumers also highlight the impressive efficiency of the platform, noting that payments and account setups are processed very quickly. Reviewers appreciate the highly competitive exchange rates and regular progress updates provided during the entire transfer process. Many users emphasize that the straightforward service and user-friendly website make sending money abroad completely stress-free.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and highly professional during their interactions. Reviewers... See more

Service

Users describe positive interactions with service, highlighting fast and efficient transfers that often clear... See more

Customer service

People report positive experiences with customer service, highlighting responsive and supportive account... See more

Payment

Customers had positive experiences with payment, noting that transactions went very smoothly and were... See more

User experience

Clients share positive opinions on user experience, highlighting how efficient, helpful, and personable the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used Currencies Direct for many years to handle regular.transfers between UKP and Euros. I recently needed to divide a large.sum between 3 countries and Freddie Vyian dealt.with this admirably,... See more

Rated 5 out of 5 stars

This was the first time I had used Currencies Direct so I was a bit apprehensive. My Account Manager was Megan Lee. She was great throughout the whole process, guiding me through what I needed to... See more

Rated 5 out of 5 stars

The entire business of transferring the U.K. funds to pay for our French house purchase via the Notaire in Euros could have been particularly stressful. When I asked my bank about Currencies Direct th... See more

Rated 5 out of 5 stars

Wanted send money from UK to our son and his family in Canada. Used our High St bank previously which was expensive to do but convenient, we no longer have any High St banks. I used google and Martin... See more


Company details

  1. Currency Exchange Service

About Currencies Direct

Written by the company

Sending money abroad with Currencies Direct couldn't be simpler - get a quick quote now!


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Established in 1996 Currencies Direct was the first non-bank foreign exchange provider in Europe. Today we’ve helped over 500,000 customers, offering straightforward payments solutions to businesses operating in international markets. With detailed market insight and expert consultation, we help our customers mitigate the risks associated with currency exposure, make smarter currency management decisions and expand their businesses globally.

Currencies Direct

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

20K reviews

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No recent history of asking for reviews

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4.8

All reviews

(19,720)

2,070 reviews in the last 12 months

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Rated 5 out of 5 stars

First time customer

This was the first time I had used Currencies Direct so I was a bit apprehensive.
My Account Manager was Megan Lee. She was great throughout the whole process, guiding me through what I needed to from setting up the account to transferring the funds.
Payment came through within half an hour.
A very good experience.

August 18, 2026
Unprompted review
Rated 5 out of 5 stars

Help above and beyond

Sheldon was extremely helpful and solved our issue. He also resolved our problem with accessing the app. He explained to us how to get our funds transferred when needed how long it would take and who to contact. He then followed up with us today to make sure the app was still working.

August 17, 2026
Unprompted review
Rated 5 out of 5 stars

Complex Financial Transaction

Throughout the process, Megan Lee was patient and understanding regarding the frustration and delays caused elsewhere in the transaction. I would recommend Megan to any individual completing financial transactions and I would definitely utilise her services again.

August 18, 2026
Unprompted review
Rated 5 out of 5 stars

Useful for international property purchase!

We used Currencies Direct to move funds internationally for a property purchase. I was nervous about transferring a large amount of money through other companies without any human contacts. Everyone I interacted with at CD throughout the process was great. Jamie made sure the service met our needs and helped make sure we got the best rates possible.

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Never any issues

I never have any issues with Currencies Direct. The rates are good, their staff are so helpful, particularly my account manager, Megan Lee. Nothing is ever an issue for her - she just cracks on and does the job. I would definitely recommend them.

August 18, 2026
Unprompted review
Rated 5 out of 5 stars

Personal service is a breath of fresh air

The personal service is excellent and it was wonderful to be able to speak directly with the people actually performing the transfer. This was especially important in our case as we had to perform multiple transfers in different directions, which could have become confusing and worrying, but Jamie, Helen and the team made this straightforward.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Freddie Vyvyan

Freddie Vyvyan the accounts manager was excellent. We needed a bit of hand holding to help us through an unfamiliar process. At certain point we needed advice and technical assistance, Freddie was easily contactable and there to help. Also on other occasions contacting the appropriate person to assist us.
All in all a very good experience.

July 1, 2026
Unprompted review

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