Curriesonline Reviews 

Delivered the wrong item. Trying to contact is a nightmare! Even when you click for customer service it goes elsewhere. It is no good for example if you are querying a "delivery" to click on delivery in the options because you will wait forever! I am averaging 38 minutes for three calls and never answered. They just don't care. If you shortcut and try to get the operator/desk/help desk it's unlikely you will get them Customer service took me elsewhere where he could not help me! Suggested I ring customer service even though I carefully explained this three times before. Never use them again! Look them up at companies house and see what they are like its a free service.

bought a newe washer, showed up with a broken one, took a water pipe from my adress, so stole. then said i signed for goods I did not (took this up with there customer service, who are terrible. on twitter, had to wait over an hour on a call. Advised its there policy to get drivers to sign, a manager later said this was not true. advised me order completed took funds no washer. When i did get a refund advised 14 days to arrive. missed calls they promised me. showed up to a cancelled visit woke my kid up. avoid at all cost found cheaper. horrid customer services.

I bought a TV online and received it the next day. It developed a fault the following day and I spent two hours getting through to customer support where I was treated like a child and threatened by the CS rep.. I asked for a replacement TV or refund but was put through to a technician who for an hour asked me to perform a series of tests to identify the fault, at the end of this he could not identify the fault and said he would not give me the code to get a replacement.
Curries warranty is worthless, their Customer Support is worthless I will never purchase from them again, I have also not recieved a reciept

Well #curriesonlineuk I think your trust pilot reviews speak for them selves what a shame this must effect the main Currys stores and brand what a let down for so many people over this very difficult time,, My only advice to anyone who might be tempted to use there on line service USE A CREDIT CARD that way you are still protected believe me your going to need it,, If a rep from on line currys would line to speak to me please message me as my 86 year old farther thats been in isolation for 2 months with out a tv that works would like to know why? ps 6hr 45mins on the phone so far :-( :-(

In my experience curries websites and delivery are very good.

I've bought a TV at the store (Branch 2285: Bristol Cribs Causeway) on the 8th of January. I was given a paper receipt but, for company tax purposes, I need the PDF version. For the past month I've been requesting the PDF version (providing the photo of the paper receipt, with all the details) and no answer was received.... Very disappoint and extremely inefficient costumer service.

I bought a hard drive never turned up and they refused to send or refund - they said it was tracked - load of rubbish customer services rude will never buy from them again

Absolutely at my wits end with Curries now....Ordered an item via eBay from them and OMG it was the worst thing I could've done!!! After tons of emails and calls I'm still being fobbed off...I have no item and have no refund!!!!

Customer service at New Malden Store is excellent and very attentive. Unfortunately the after service is terrible. Installation for TV didn't turn up for Friday appointment so said he would install next day and didn't even do that. On Sunday waited all day to washing machine delivery and installation, no call and no delivery. Great. Thank you curries.

We were buying a tv. There was 1 operative on the sales counter, who said it required an operative from tv sales to sell us the tv. The child put out an announcement for a person from the required department to come to the sales counter, and continued to serve other customers. No operative appeared. I had to return to the tv department and find an operative myself. Goodness knows how long we might have been at the checkout.

As not all supplies on the shop floor have been security tagged, we had to wait a painfully long time whilst a another child recorded all the details in her log.

Not a very good experience!

I would suggest that a clear sign informing customers that they will need an adult from whatever department to complete the sale.

I would also suggest that security tags are put on products before they are brought onto the shop floor.

It would make the whole process less painful and boring.

AWFUL AWFUL AWFUL. DO NOT USE!!!!! I got charged £33 for a curry that never arrived. I then had to order the curry directly and had to pay again. When I approached Curriesonline they told me it was not their problem, even though they had taken the money from me!!!

APPALLING!

PC World so much better. they dont do food but sumtimes you dont want food, u just want your compupter. eye couldnt even see anyb computeers on this website. 1 word foaming. tony marsh

The worst service was the worse I’ve ever experienced, and so rude. How they’re still in business I don’t know

Terrible don't trust them!
After placing an order, making payment and waiting nearly two hours for our order we contacted the restaurant who told us they do not deal with curries online. A wasted evening of waiting in for no food and now the long wait for our refund.
Marketing and taking orders for restaurants who do not work with them is blatant false advertising!

My order took 1hour to arrive and was cold altho I live less than five minute walk from restaurant . It was very expensive too and the portion was small. I complained to them about this and was asked several questions including my order number. They said someone would contact me back and no one has. I won't order from them again nor will my friends . Dreadful service and food quality

Did an order online. Website crashed and no order went through. My Card was charged and no refund was made.
Avoid if you can!

Black Friday order not delivered. Told to expect delivery 12th when further stock due to arrive. Told at Christmas I could have a refund. I will never order from Curries again. Your customer service is appalling.

We ordered a dishwasher and paid for its installation. The person that installed it cut the pipe to the washing machine, they left without telling us. They took two weeeks to sort it out. That involved them sending someone to fix it, who wasn't able to do it and because they were so slow sending a new team out we had to call a different company to fix it! Would never buy from curry's again!

This review is for Curries Online food delivery service.
Having ordered a couple of times from them before and having a good enough experience, I have stopped using them as the website isn't great. I'm unable to re-order a previous order, because if something has changed, it doesn't just let you edit the order. Also, the search engine is pretty shoddy.
Actually I only used it because I could pay by card, but having phoned the takeaway directly, I now know that I can pay by card over the phone, so in future I'll just cut out the middle-man.

Been trying to order for hours finally get confirmation email an then use cancely order try emailing an then my emails get sent back thanks for your awesome customer service