Currys - Brentford Reviews 

74
•
TrustScore 4 out of 5

4.2

6 West Cross Way, TW8 9DE Brentford, London, GB

•

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Rated 1 out of 5 stars

Paid for washing machine machine to arrive 4 days later 9 ( wanted earlier but not possible according to Currys' staff). Msg received t confirm delivery on agreed date but did not arrive. No communi... See more

Company replied

Rated 5 out of 5 stars

Clear helpful advice, friendly staff. Quick efficient delivery! although driver was brusque, banging insistently on the front door, not allowing any time for me to get up from my desk to answer!!

Rated 5 out of 5 stars

The sales person very knowledgeable about the products was interested in,and although he was very busy wheni got to see him,we're were done in about 10min got the cooker i wanted I'm happy with my p... See more

Rated 5 out of 5 stars

I walked into the Brentford store not having a clue as to what I was purchasing. But Ahmed made my whole experience very comfortable and I did not feel like I was being pressurised into buying any... See more


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Brentford

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • 6 West Cross Way, TW8 9DE, Brentford, London, United Kingdom

  • 03445610000

4.2

Great

TrustScore 4 out of 5

74 reviews

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4.2

All reviews

(74)

137,866 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Knowledgable & helpful

Clear helpful advice, friendly staff.
Quick efficient delivery! although driver was brusque, banging insistently on the front door, not allowing any time for me to get up from my desk to answer!!

October 21, 2026
Rated 1 out of 5 stars

Paid for washing machine machine to…

Paid for washing machine machine to arrive 4 days later 9 ( wanted earlier but not possible according to Currys' staff).
Msg received t confirm delivery on agreed date but did not arrive. No communication to explain. Had to phone customer services with staff saying that we should have been informed, well of course, but we were not.
New delivery date set for another 3 days ( so in total now 7 days)

October 19, 2026
Currys  - Brentford logo

Reply from Currys - Brentford

Hi,

We’re so sorry to learn of the poor service you have received regarding your recent delivery, this is certainly not the level of service we aim to provide our customers.

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue. Please be aware we are currently experiencing a delay in processing times and we will get back to you as soon as possible.

Thanks, Jodie

Rated 4 out of 5 stars

Helpful salesman?

the salesman could have been a little more "generous" with his input and explanations. he was not really forthcoming when i asked some simple quesitons....

October 18, 2026
Rated 5 out of 5 stars

Great price

Great price, speedy availability and fast collection.
The customer service needs to be a bit friendly!

October 17, 2026
Rated 5 out of 5 stars

The sales person very knowledgeable…

The sales person very knowledgeable about the products was interested in,and although he was very busy wheni got to see him,we're were done in about 10min got the cooker i wanted I'm happy with my purchase. I must mention the delivery crew they were excellent also.

October 15, 2026
Rated 5 out of 5 stars

My new tablet

I purchased my new tablet with the assistance of Mr. Puran. He is a PROFESSIONAL, HELPFUL, and COURTEOUS advisor who assists me with my electronic device purchases every year.
Thank you, Mr. Puran.

October 15, 2026
Rated 5 out of 5 stars

TV purchase

Staff was very friendly, supportive and helpful. Offering useful additional items.

October 14, 2026

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