Mis-sold apple telling us it was free for 24 months subscription it was only 3 months free when we asked apple. Currys customer service was appalling we asked why they had turned off our terrestrial a... See more
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Online and head office experience truly awful, however the Canterbury store especially Benn were amazing! Highly recommend and would go to that store again. So glad we visited thr store.
Melanie who guided me with both oven and fridge/freezer was incredibly helpful. She fully explained all the after care warranty and finance stuff in a clear manner. She was great
Mel was very helpful and very patient with a 78 year old. She explained everything in detail and organised a delivery time which suited me. Kolinio and Perry delivered at the correct time and were re... See more
Company details
- Appliance Store
- also in
- Cell Phone Store
- Computer and Accessories Store
- Electronics Store
- Kitchen Supply Store
- TV store
About Currys - Canterbury
Written by the company
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
Contact info
Unit 1A Canterbury Retail Park, CT1 1WZ, Canterbury, Kent, United Kingdom
- 03445610000
4.4
Excellent
62 reviews
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Jonathan was most helpful
October 14, 2026
Excellent Service.
The two gentlemen (Stace and Tom) who delivered our new tumble dryer and removed the old one on the 13 October 26 were most helpful, professional, polite and chatty and did an excellent job in positioning the new dryer. They were excellent representatives for Currys.
October 13, 2026
Unprompted review
Lovely and always willing to help had…
Lovely and always willing to help had some great bargains
October 11, 2026
Very prompt and efficient service
October 11, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Just like the service on the day this…
Just like the service on the day this was as bad
October 9, 2026
Reply from Currys - Canterbury
Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Jodie
Ben was a legend
Ben was a legend. Should get employee of the year. Went out of his way to help me and genuinely made my day better. Thanks.
October 9, 2026
Thank you so much Currys
Thank you so much , very easy to make an online order with Currys
Easy to find a delivery slot and delivery on time as stated in the text message on the day .
October 8, 2026
Mel was very helpful and very patient…
Mel was very helpful and very patient with a 78 year old. She explained everything in detail and organised a delivery time which suited me.
Kolinio and Perry delivered at the correct time and were respectful of the premises and good at explaining how the TV worked.
October 6, 2026
Great experience…
Firstly we were greeted upon entering the store. Then, whilst looking at TV’s we were asked if we needed any help.
Mark was very helpful and answered all of our questions
October 5, 2026
10/10 quick and efficient service
10/10 quick and efficient service . Very friendly. No issue whatsoever. Very thankful to Benn !
October 5, 2026
The lady that served me was really…
The lady that served me was really polite and helpful in everything she did
October 6, 2026
After sales support very poor
Bought a laptop online for collection from a (nearly) local store (45 mins drive) as my daughter needed one fast! Got it home and found that the power supply was missing. Then followed several fruitless chats with Currys. Basically they needed the product returned for refund, and then replaced complete. Crazy they expect us to suffer 1.5h drive, petrol, wear and tear, to correct their mistake. They can't just send out a replacement power supply. Very poor quality support, aided and abetted by the stupidest AI chatbot I've ever encountered. Cheaper to buy a new power supply on the internet than to drive to the store, but why should I pay for their terrible support?
The response from Currys was particularly annoying. Apologies for my experience and hope that it would be better next time! No attempt at all to fix this problem. Avoid.
October 4, 2026
Unprompted review
Reply from Currys - Canterbury
Thank you for taking the time to provide us with your feedback. Please accept our apologies for the frustration caused by the missing charger, as well as the inconvenience of the distance involved and the unhelpful support experience. We value this information as it helps us improve our customer service, and we hope to have the opportunity to provide you with a much better experience in the future.
Mel is a 5 star member of staff
Mel is a 5 star member of staff, she deserves a promotion!
October 5, 2026
Still waiting to receive the order.
October 4, 2026
Reply from Currys - Canterbury
Hi Chris,
I am sorry you were left with that opinion, it is really disappointing to hear. We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks - Margo
I ordered a sodastream CO2 cylinder…
I ordered a sodastream CO2 cylinder online for collection at the local branch and I was informed within the allowed time that my order was ready for collection. The cylinder was an exchange (empty one being returned, full one being purchased) but when I got to the branch I was informed that the online process did not permit an exchange. The staff at the branch managed to resolve the problem by canceling the online order and treating me as a walk in customer. Firstly, what numpty designed the a system which does not permit the exchange of such an item and do they still have a job, secondly, full marks to the staff at my local branch who resolved the situation to my satisfaction and in a practical manner. All in all, another example a problem created by a poorly designed system being mitigated by good service from the staff on the shop floor.
October 2, 2026
Reply from Currys - Canterbury
Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.
CUR75369
Unprofessional
My experience with buying a laptop at a curry's store was dreadful. I went to Canterbury store to buy a laptop which when I went to collect it was not there. It turn out they had not ordered it in the first place. So trying to contact the store was impossible. Plus I spoke to three different managers to get the matter resolved. Took two weeks to get they told me 3 days.They are so unprofessional. If you can find the product somewhere else do that. Do not buy from curry's.
August 18, 2026
Unprompted review
Reply from Currys - Canterbury
We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.
Very helpful and friendly store…
Very helpful and friendly store assistant. Makes all the difference.
September 29, 2026
Very helpful staff
We were served by Kieran who was very knowledgeable. We purchased a fridge freezer and dishwasher. He helped with all our queries and made our experience very pleasant.
September 28, 2026
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