Currys - Carmarthen Reviews 

48
•
TrustScore 4.5 out of 5

4.4

Unit 1 Towy Ford Retail Park, SA31 2BR Carmarthen, Dyfed, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very pleased with our purchases The sales representative, Jonathon- was very helpful and took the time to explain questions asked. He gave us the opportunity to make up our own minds. We left the st... See more

Rated 1 out of 5 stars

Went to pick on line offer at Carmarthen store, found staff to be unhelpful and quite obstructive in their attitude. Was there between 15 and 20 minutes picking up a £9 sd card. Will never shop there... See more

Company replied

Rated 5 out of 5 stars

Excellent experience the guy that attended to me his name is Wasim he listen to me patiently, and he understood what I really want. I was very happy to buy the product as he explain to me patiently t... See more

Rated 5 out of 5 stars

Very helpfull to a first time air fryer user she volunteered information I didn't know I needed u till she told me ..much appreciated saved me from possible disasters


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Carmarthen

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 1 Towy Ford Retail Park, SA31 2BR, Carmarthen, Dyfed, United Kingdom

  • 03445610000

4.4

Excellent

TrustScore 4.5 out of 5

48 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(48)

137,866 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A big thank you to the Daniel

A big thank you to the Daniel, a Currys team member at Carmarthen, who took the time to help me find exactly the right gadget I needed. He was friendly, patient and really knowledgeable, explaining the options clearly without making me feel pressured. His advice made choosing so much easier, and I’m delighted with my purchase. Excellent service — a real credit to Currys!

September 3, 2026
Unprompted review
Rated 1 out of 5 stars

I placed an online order with Currys…

I placed an online order with Currys last week for a Samsung Galaxy Tab S11 Ultra, Keyboard Book Cover and Samsung Galaxy Watch, for next-day collection from the Carmarthen store.

The order still has not arrived. Despite several conversations with Currys, nobody has been able to tell me where the items are or give me a firm delivery date. This morning I was told:

“There are currently delivery delays in your area due to an unexpected issue.”

That explanation is far too vague and does not tell me what has happened to my order or when I can expect to receive it.

What concerns me even more is the response I received when I asked about cancelling the order. I was told:

“I am sorry for the cancellation; I have checked your order has been placed and the status of the order has gone too far. At this point in time, the system won't allow us to amend any details.”

I actually still want the products, but I am extremely concerned that Currys appears unable to either deliver the order or allow it to be cancelled.

The purchase was made using Creation Flex Pay, so the full value of the order is already using my available credit despite Currys not having supplied the goods.

I have now escalated the matter to Currys Executive Resolution and copied Creation into the complaint. I have also asked Currys to confirm exactly where the order is, provide a realistic delivery date, and confirm that I am not effectively trapped in an undelivered order simply because their internal system will not allow staff to amend it.

Very disappointing experience so far, particularly as these were expensive items and were originally advertised for next-day collection. If the items I have ordered are in my hands in the next 24 hours I will come back here and edit this post, but I have completely lost confidence in Currys' ability to fulfil this order and I am resigned to just fighting to get a refund.

August 26, 2026
Unprompted review
Currys  - Carmarthen logo

Reply from Currys - Carmarthen

Hi Jason, We’re so sorry to learn of the issues you have experienced with your online order, I can appreciate the frustration caused here. If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR81945. Please include your name, address (inc. postcode), contact information, 'CUR' order number and any other details you feel may help. We will get back to you as soon as possible. Thanks - Ben

Rated 5 out of 5 stars

Vicky member of staff was very helpful…

Vicky member of staff was very helpful , she helped us choose a television and cabinet and also gave us an alternative to buy a stand that fitted on to the television,and the two boys took them out to the car with care. We have always shopped in Curry's and will continue to do so

August 27, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look