Currys - Colliers Wood Reviews 

47
•
TrustScore 4.5 out of 5

4.3

Unit 4 Priory Retail Park, SW19 2PP Colliers Wood, London, GB

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Rated 5 out of 5 stars

My experience was so smooth. Hassan, one of the workers, was kindly guiding me on what laptop would fit my personal needs and situation. He had a perfect blend of expertise, kindness and an add... See more

Rated 5 out of 5 stars

Went to pick up my 4k ring doorbell and had the best time with the staff laughing and joking with me it was great. I always have the best time with the staff at Collierswood they’re so respectful frie... See more

Rated 5 out of 5 stars

I visited the Colliers Wood store regarding my faulty device, and Nagfisa assisted me in a very professional, caring and efficient manner. I was genuinely impressed by her excellent customer serv... See more

Rated 1 out of 5 stars

Every time I go to curry’s the customer service is terrible or nonexistent and this time was no different! This particular customer service staff was rude and lazy. She was too lazy to exchange a simp... See more

Company replied


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Colliers Wood

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 4 Priory Retail Park, SW19 2PP, Colliers Wood, London, United Kingdom

  • 03445610000

4.3

Excellent

TrustScore 4.5 out of 5

47 reviews

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4.3

All reviews

(47)

137,866 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love the staff in Currys brilliant staff and wonderful service

Went to pick up my 4k ring doorbell and had the best time with the staff laughing and joking with me it was great. I always have the best time with the staff at Collierswood they’re so respectful friendly and helpful and the banter is top tier. The service is brilliant you’re not left waiting looking around waiting to be served the moment you walk in you’re greeted with a warm smile and a lovely hello. Love that store go Currys in Collierswood

October 18, 2026
Unprompted review
Rated 5 out of 5 stars

Very Pleased

My experience was so smooth. Hassan, one of the workers, was kindly guiding me on what laptop would fit my personal needs and situation. He had a perfect blend of expertise, kindness and an added humour that made everything enjoyable.
If you ever want to ask something, go find him.

I managed to get a laptop at a very decent price that suits my everyday needs.

Overall very pleased.

October 1, 2026
Unprompted review
Rated 1 out of 5 stars

Every time I go to curry’s the customer…

Every time I go to curry’s the customer service is terrible or nonexistent and this time was no different! This particular customer service staff was rude and lazy. She was too lazy to exchange a simple, “hello, how can I help you?” She was too lazy to use the collection code that I was sent and demanded the order number instead. Now if there is an issue and the collection number cannot be used then a simple explanation would have been sufficient. She also did not bother to explain that she couldn’t find my order and just made me wait without any explanation or apology. In the end she found it and simply left it on the counter and walked away. This is by far the worst encounter I have had in this curry’s. Being professional doesn’t cost you anything but it does come with territory when working this kind of job but this staff member was downright arrogant and she showed no remorse for her actions. I will no longer be shopping with curry’s.

October 17, 2026
Currys  - Colliers Wood logo

Reply from Currys - Colliers Wood

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. Tracy

Rated 1 out of 5 stars

Paid by Apple Pay although I got…

Paid by Apple Pay although I got charged no receipt came out so they said they would void the payment used my credit card to pay for another phone still waiting for my first payment to be returned

October 18, 2026
Currys  - Colliers Wood logo

Reply from Currys - Colliers Wood

Hi,

I am sorry you were left with that opinion, it is really disappointing to hear.

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.

Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible.

Thanks - Tracy

Rated 5 out of 5 stars

Amazing experience buying new laptop

I have to say the lady- Andreea 70 - who helped me was amazing. Knowledgeable, helpful and went out of her way to get us what we wanted without being pushy. She’s a credit to your company. She should be running that store.

October 14, 2026
Rated 1 out of 5 stars

TV delivered smashed

TV delivered smashed, not happy

October 16, 2026
Currys  - Colliers Wood logo

Reply from Currys - Colliers Wood

Hi
I am sorry you were left with that opinion, it is really disappointing to hear.
We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.
Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible.
Thanks - Louis

Rated 5 out of 5 stars

I visited the Colliers Wood store…

I visited the Colliers Wood store regarding my faulty device, and Nagfisa assisted me in a very professional, caring and efficient manner.

I was genuinely impressed by her excellent customer service. She took the time to listen to my concerns, offered sound advice and resolved my issue promptly. Her approach made me feel valued as a customer, and I truly appreciated the care and attention she gave me.

Thank you so much, Nagfisa, for your outstanding service. Please keep up the excellent work!

October 14, 2026
Rated 5 out of 5 stars

Usama's guidance was upto the mark.

I went to purchase S26 ultra. Usama Farooqui helped me and guided me through everything and ease my confusions and queries with such good communication and his expertise. 10/10 for his service. He was very welcoming and sweet.

September 20, 2026
Unprompted review
Rated 1 out of 5 stars

I went to recycle several electrical…

I went to recycle several electrical items including a tv, screen, radio, photo frame etc. As you can guess they were quite bulky so I took a taxi. I thought the vouchers would balance out cost.

First on arriving and having to make two trips the security wouldn't hold the entrance for me but made me drop of the first walk round to the entrance and enter again. He directed me to a drop of cage. I said I'd need a person as my impression from the website was that vouchers were given for items, but apparently not!

After leaving one set next to these I was about to leave when he questioned why I would leave the second set by the door.

So firstly couldn't even help an older 5ft nothing woman to carry the stuff to the desk. Was deceived by website which should be clearer about what each store offers. If I knew they didn't offer vouchers I'd probably just have dropped off the items gradually and I think the whole attitude was not customer friendly.

October 12, 2026
Unprompted review
Currys  - Colliers Wood logo

Reply from Currys - Colliers Wood

Hi, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR76316. We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Tracy

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