Currys - Crawley Reviews 

14
TrustScore 4 out of 5

4.0

Unit 4A County Oak Retail Park, RH11 7XN Crawley, West Sussex, GB


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Rated 5 out of 5 stars

We got 5 star service from Currys Country Oak staff when we purchased our fridge freezer and some airpods. The staff went above and beyond for us, special mention to Sandra. She was exceptional, very... See more

Rated 1 out of 5 stars

Needed a washing machine asap like today. Went online, chose one after reading google reviews £270 . Checked if it was in stock YES. Ordered to collect within one hour, got an email saying being pr... See more

Company replied

Rated 5 out of 5 stars

Great customer service in store! Purchased some ex display items, pleased with the discount, shame they don't keep the boxes. Sales person really helpful and knew their stuff

Rated 5 out of 5 stars

Muniza made the experience easy, fuss free and personal. She is a great asset to the Crawley Currys Team


Company details

  1. Appliance Store
  2. Cell Phone Store
  3. Computer and Accessories Store
  4. Electronics Store
  5. Kitchen Supply Store
  6. TV store

About Currys - Crawley

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 4A County Oak Retail Park, RH11 7XN, Crawley, West Sussex, United Kingdom

  • 03445610000

4.0

Great

TrustScore 4 out of 5

14 reviews

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4.0

All reviews

(14)

145,258 reviews in the last 12 months

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Rated 1 out of 5 stars

Try AO.com first Currys are rubish

Needed a washing machine asap like today. Went online, chose one after reading google reviews £270 . Checked if it was in stock YES. Ordered to collect within one hour, got an email saying being prepared. Next email saying its ready for collection. Drove all the way to Currys Crawley and... sorry we dont have that one!!!! They offered a deal.. find one which has 50% off lol. Oh how about this one for £700- Refund, ordered from AO, cheaper, take the old one away free AND NEXT DAY DELIVERY. Result. Go to AO.com

August 28, 2026
Unprompted review
Currys  - Crawley logo

Reply from Currys - Crawley

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. Tracy

Rated 5 out of 5 stars

We got 5 star service from Currys…

We got 5 star service from Currys Country Oak staff when we purchased our fridge freezer and some airpods. The staff went above and beyond for us, special mention to Sandra. She was exceptional, very patient, humble and very persistent until we completed the purchase since we were encountering some issues with the computer system during the purchase. Well done you all, we will keep on purchasing our goods from you. We feel very valued*****

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

New laptop

I decided I needed a new laptop so went to the Curry's in Crawley. Ashish helped me find a laptop that suited my needs and that was in stock - he was friendly and patient and his help was much appreciated. I think the price was also fair.

August 24, 2026
Unprompted review
Rated 5 out of 5 stars

Was looking for Dyson fan one…

Was looking for Dyson fan one salesperson said only had dyson purifier fan was about to leave and the other lady assistant think name was Sandra said No it is cooler and heater has served us before commited and self motivated very pleased with item thanks to Zthus assistant!

August 22, 2026
Rated 1 out of 5 stars

Dreadful customer service!

I asked in store to pay and collect an American style fridge freezer - suitable vehicle. The answer was no due to lack of store space!

£20 delivery because you don’t have space?

I ordered online booking a 7am - 8am slot due to finishing on a night shift - I had to use holiday to leave early for the delivery.

12 hours before the delivery a message received stated the delivery was now 12-3pm which was during my sleep time between night shifts.

Why pay £20 for a delivery slot? The fridge arrived at 12.20 disrupting my sleep pattern.

I called customer services for an explanation. The fella was arguing with me saying that they did not have bookable slots? I had it there in front of me, there was no liaison with him.

I wrote to the CEO and copied in the exec board, I received an automated response saying that it was being looked into - I detailed that wished to have my £20 refunded.

5 days lapsed with no response so I sent a chaser, nothing, I have sent another chaser, nothing. Appalling customer service and from the exec board as well who should be addressing this matter with urgency.

I spent an awful lot of money plus the delivery and list holiday time. You don’t even have the decency to respond.

August 20, 2026
Unprompted review
Currys  - Crawley logo

Reply from Currys - Crawley

Hi, I am sorry to read of what has happened here. I can see your email has been recieved by our escalated team. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible.  - Shauna

Rated 3 out of 5 stars

Bought product I wanted but there were…

Bought product I wanted but there were building works in the store it was very noisy

August 20, 2026
Currys  - Crawley logo

Reply from Currys - Crawley

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna

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