Currys - Edinburgh Kinnaird Reviews 

81
•
TrustScore 4.5 out of 5

4.3

47A Kinnaird Park, EH15 3RD Edinburgh, City of Edinburgh, GB

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Rated 5 out of 5 stars

A simple system for local collection without postage charges, and an item almost half the price I could get it elsewhere. Staff at the collection desk were very pleasant and helpful.

Rated 5 out of 5 stars

Excellent! Only place in Edinburgh which could provide Instax Square film the same day and not only that but ready for collection within an hour of ordering, with great communication throughout. Very... See more

Rated 3 out of 5 stars

Staff member was having a loud conversation with a colleague on radio while serving me. Was annoying - I felt like an inconvenience to him. Product (dehumidifier) is good - works really well.

Company replied

Rated 3 out of 5 stars

While looking at a £2k+ TV, a staff member brought 2 customers over whom he stood right in front of me while describing it. Then noticing me looking at him, he said I could listen if I wished. I was a... See more

Company replied


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Edinburgh Kinnaird

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • 47A Kinnaird Park, EH15 3RD, Edinburgh, City of Edinburgh, United Kingdom

  • 03445610000

4.3

Excellent

TrustScore 4.5 out of 5

81 reviews

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4.3

All reviews

(81)

137,866 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Kindness

Found the staff helpful and quick to resolve an issue with a faulty product. Once a replacement was selected and payment had been made a member of staff willingly carried the item to my car

October 1, 2026
Rated 5 out of 5 stars

Thanks to Ciaran and Stephen

Thanks to Ciaran, Stephen and the entire team of Curry's store at fortkninnard for making my purchase and transitioning from the Google pixel 6a to the Google pixel 10a a smooth and easy process. Thank you for the excellent service.

October 2, 2026
Unprompted review
Rated 2 out of 5 stars

Was asked for an email address not…

Was asked for an email address not given one and assistant said she couldn't finish transaction. IF it was not for another assistant showing them what to do the sale would have been lost jusy as well iam a pushy person and not walked away.

October 3, 2026
Currys  - Edinburgh Kinnaird logo

Reply from Currys - Edinburgh Kinnaird

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. Tracy

Rated 1 out of 5 stars

My appliance is a day late (so far)…

My appliance is a day late (so far) from being available for store collection.

October 3, 2026
Currys  - Edinburgh Kinnaird logo

Reply from Currys - Edinburgh Kinnaird

Hi,

I am sorry you were left with that opinion, it is really disappointing to hear.

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.

Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible.

Thanks - Tracy

Rated 2 out of 5 stars

Delivered a broken washing machine…

Delivered a broken washing machine which after 3MINS of use straight out the box after reading the instructions to use "DRUM CLEAN " as the very 1st cycle to use it then lets its full contents go all over my 2day old "newly laid kitchen floor" and now am jumping through hoops to get a full refund and delivery charge refunded let alone compemsation for the now newly laid now DAMAGED floor... that says it all, quick enought to take your cash but not so quick or helpful to get refunded and damage sorted..good luck.
"The fight will go on however long it takes"..

September 28, 2026
Currys  - Edinburgh Kinnaird logo

Reply from Currys - Edinburgh Kinnaird

Hi Stevie,
Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.
Thanks, Jodie

Rated 5 out of 5 stars

Delivery

The delivery and installation of my washer, dryer and freezer was very efficient. I was kept informed of the arrival which I appreciated.

September 24, 2026
Rated 5 out of 5 stars

Excellent service in store and by the…

Excellent service in store from Zeeshan and by the two delivery men (Martyn and Stefan). We had the new washing machine delivered two days later; we’re four flights up an Edinburgh tenement (no lift). Really nice guys, phoned before to say they were 40 mins out and delivered and installed with no problems. Would definitely buy from Curry’s again on this experience.

September 26, 2026
Rated 4 out of 5 stars

Plenty of parking at out of town site

Large showroom, with some smaller products on the shelf for sale (we bought a toaster). Easy to collect our pre-ordered tech items, although this desk seemed a little understaffed. You may have to produce the credit card you used and identification.
Out of town retail park location means it is best to travel by car - plenty of parking. As a non-driver, bus services to here are not the most direct or reliable for me. Such a shame Currys closed their Edinburgh city centre store.

September 24, 2026
Rated 1 out of 5 stars

Currys rubbish

Site told me the item was available to collect. I travelled and it was not. Being sent. Tried to cancel but store could not do it. Attempted to get approximate time of delivery to avoid unnecessary travel. No info in ridiculously difficult system. Eventually got to speak. Was told delivery would be at 5pm. Later got message saying it was ready well before 5. At these prices dreadful service. Assistant at desk was good.

September 24, 2026
Currys  - Edinburgh Kinnaird logo

Reply from Currys - Edinburgh Kinnaird

Hi David,

I am sorry you were left with that opinion, it is really disappointing to hear.

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.

Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible.

Thanks - Tracy

Rated 3 out of 5 stars

The delivery men did not unpack my new…

The delivery men did not unpack my new tumble dryer and left it fully wrapped in my hallway. I had paid for installation.

September 23, 2026
Currys  - Edinburgh Kinnaird logo

Reply from Currys - Edinburgh Kinnaird

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. Tracy

Rated 1 out of 5 stars

Cooker hood

Bought a cooker and cooker hood paid for installation and recycling of both when they came to fit it they said they don't fit cooker hoods in case it falls off and breaks the cooker then currys would be liable for both .then why sell them
The cooker isn't up to much either no clock or timer on it total waste of money I wished I had gone somewhere else
Why don't you do what you said you would do and remove recycle and replace cooker hood like I paid for

September 9, 2026
Unprompted review
Currys  - Edinburgh Kinnaird logo

Reply from Currys - Edinburgh Kinnaird

Hi Iain, I am sorry you were left with that opinion, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR74521.  We will get back to you as soon as possible.
Thanks, Jodie

Rated 5 out of 5 stars

at first there was no sales people…

at first there was no sales people around upstairs at Fort Kinnaird. I had to physically shout downstairs for someone to come up.

thankfully Ayaan was the right person to appear.
He apologised for lack of staff being available.
He talked us through the product {washing machine} advised us on insurance and set a day for delivery and uplift of old machine.
100% professional but also understanding .

September 21, 2026
Unprompted review

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