Currys - Guildford Reviews 

59
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TrustScore 4 out of 5

4.0

Unit 1 Ladymead Retail Park, Europa Park Road, GU1 1AJ Guildford, Surrey, GB

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Rated 5 out of 5 stars

I recently made a purchase of 4 x appliances from Currys Guildford Store. I was served by a lovely lady named Catherine. She talked me through all my buying options, had good knowledge of all the pr... See more

Rated 5 out of 5 stars

I bought a radio at the local Currys shop on a Thursday. However, the shop assistant told me that, as there were none in the store a new unit would be delivered either on Sunday (today) or before next... See more

Rated 5 out of 5 stars

Firstly Id like to thank all the staff their for their service. Everyone was extremely helpful and patient with all my questions and requests. Specifically Dhiya, she helped with with the majority of... See more

Rated 1 out of 5 stars

Currys Guildford. Very short of staff. Waited ages to speak to someone and then only managed to speak to the Samsung rep. He was helpful, however, we had been there so long we needed to get lunch. On... See more

Company replied


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Guildford

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 1 Ladymead Retail Park, Europa Park Road, GU1 1AJ, Guildford, Surrey, United Kingdom

  • 03445610000

4.0

Great

TrustScore 4 out of 5

59 reviews

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4.0

All reviews

(59)

137,866 reviews in the last 12 months

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Rated 2 out of 5 stars

Staff never actually help..

Good selection if products and prices are fair, not cheapest but fair compared to online. Staff helpfullness is poor, always has been, so do your homework before you go as team will actively try and not talk to you rather than help.

October 3, 2026
Currys  - Guildford logo

Reply from Currys - Guildford

We are truly sorry to hear that you were left with this impression regarding our store service, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

Rated 5 out of 5 stars

Helpful Employees

Firstly Id like to thank all the staff their for their service. Everyone was extremely helpful and patient with all my questions and requests. Specifically Dhiya, she helped with with the majority of my questions. She guided me and showed me all the possibilities of certain laptops that had the requirements I was looking for. She was knowledgeable and patient and did not rush me in my decision making. Thank you for your help I really appreciate it.

September 26, 2026
Rated 1 out of 5 stars

Sold me a coffee grinder instead of a…

Sold me a coffee grinder instead of a coffee machine in store….

October 8, 2026
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Reply from Currys - Guildford

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna

Rated 5 out of 5 stars

The delivery guys were brilliant!

The delivery guys were brilliant!
(Mark and Steve) very careful with the new fridge freezer which was by the looks of it very heavy!
Paid for the extra service to take the doors off but they got it in without needing that, so refunded that service.
Sales man Peter at Guildford was a top gent too very very helpful. Around painless experience highly recommend

October 4, 2026
Rated 3 out of 5 stars

It’s very difficult to buy from the…

It’s very difficult to buy from the store, separate brand sales people competing for sales does not offer a compelling selling proposition.
TV was delivered with a 10mm bolt punched through the corner of the box, delivery driver said not grounds for return.

September 30, 2026
Currys  - Guildford logo

Reply from Currys - Guildford

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna

Rated 5 out of 5 stars

Mohammad is a star!

I had a lovely experience with Mohammad Abu Zeeh at the Guildford branch, friendly, approachable and helpful. I'm very happy with my purchase. It's perfect.

September 27, 2026
Rated 1 out of 5 stars

Delivery people refused to bring up my…

Delivery people refused to bring up my fridge as in second floor. They delivered just washing machine and refused to install as it’s new building and they didn’t want to take responsibility to cut 2mm of the plastic tube to attached the pipe of the washing machine. They plugged just into the wall, things that I could do it by myself! I complained to customer service and they rescheduled the fridge delivery for 4 days after but told me they will leave downstairs. I paid for delivery and installation but treated me very unprofessionally.

September 28, 2026
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Reply from Currys - Guildford

Hi Lorna,
I am sorry you were left with that opinion, it is really disappointing to hear.   We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.   Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks - Margo

Rated 1 out of 5 stars

Had to wait to be able to collect an…

Had to wait to be able to collect an order. As everyone is talking and not out on the shop floor!

September 26, 2026
Currys  - Guildford logo

Reply from Currys - Guildford

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna

Rated 5 out of 5 stars

I have used my local Curry's in…

I have used my local Curry's in Guildford for several items over the years. My recent purchase of a new washing machine & dryer was no exception. Very knowledgeable and friendly staff and a comfort to know that you hope to be guided by staff who value their customers. Thank you Catherine.

September 22, 2026
Rated 2 out of 5 stars

In this instance I’d rather in future…

In this instance I’d rather in future talk to a robot for assistance than obnoxious salesmen.
No, I may not have the electronic knowledge but there is etiquette.

September 19, 2026
Currys  - Guildford logo

Reply from Currys - Guildford

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. Tracy

Rated 5 out of 5 stars

replacing a toaster

we were replacing a toaster which had malfunctioned and Hannah who served us made the experience very straughtforward and comfortable

September 16, 2026
Rated 1 out of 5 stars

A lot of staff around but no one…

A lot of staff around but no one willing to help. Was stood at checkout for far too long waiting.

September 18, 2026
Currys  - Guildford logo

Reply from Currys - Guildford

Hi,

Thank you for sharing the experience you had in one of our stores. Clearly this is not the service you should expect and we’re really sorry for any disappointment caused as a result. 

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.

Thanks, Jodie

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