Currys - Hereford Reviews 

63
•
TrustScore 4.5 out of 5

4.5

Unit B Hereford Retail Park, Newtown Road, HR4 9NY Hereford, Herefordshire, GB

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Rated 5 out of 5 stars

Really long time spent trying to extract me from my previous mobile network who were a royal pain, but the guy serving me was pleasant throughout and even thought about the possibility I might get a t... See more

Rated 1 out of 5 stars

We placed an order, on two attempts it failed to deliver, then dropped off part of order but to wrong address. We don’t know where it is and have now cancelled the full order but have to wait 21 days... See more

Company replied

Rated 5 out of 5 stars

We were very pleased with our experience of purchasing a replacement tv. We were given excellent advice on the products available and the differences between them. The staff member attending us... See more

Rated 5 out of 5 stars

Very happy with my purchases and very happy with the customer service. Customer service never disappoints at Hereford store. A few weeks ago I purchased an iPod and a pencil for my daughter, and last... See more


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Hereford

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit B Hereford Retail Park, Newtown Road, HR4 9NY, Hereford, Herefordshire, United Kingdom

  • 03445610000

4.5

Excellent

TrustScore 4.5 out of 5

63 reviews

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4.5

All reviews

(63)

137,866 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

We were very pleased with our experience of purchasing a replacement tv. We were given excellent advice on the products available and the differences between them. The staff member attending us was very helpful in guiding us to obtain the best purchase for ourselves.

.

October 15, 2026
Rated 1 out of 5 stars

We placed an order but it never arrived

We placed an order, on two attempts it failed to deliver, then dropped off part of order but to wrong address. We don’t know where it is and have now cancelled the full order but have to wait 21 days for refund whilst there’s an investigation. You have not delivered a service that I have paid for so am extremely dissatisfied with this and will not be purchasing from curry’s in the future.

October 16, 2026
Currys  - Hereford logo

Reply from Currys - Hereford

Hi Selina,

I am sorry you were left with that opinion, it is really disappointing to hear.

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.

Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible.

Thanks - Tracy

Rated 5 out of 5 stars

Very happy with my purchases and very…

Very happy with my purchases and very happy with the customer service. Customer service never disappoints at Hereford store.
A few weeks ago I purchased an iPod and a pencil for my daughter, and last week I got Subscription for Microsoft 365 for my son.

October 14, 2026
Rated 1 out of 5 stars

Ordered massage gun online…

Ordered massage gun online, arrived faulty (didn’t charge up, tried multiple times) return product in store in Hereford, happy for like for like (don’t stock product in store) was told I had to have my physical card to get refund, didn’t have my wallet on me as I pretty much just use Apple Pay from my phone. Return next day in store and go through the motions and told to tap my card, so I could use my phone after all. Also lost money on the delivery cost (£6.99) as they couldn’t refund that. Told just to reorder product online. So all in all, (6.99) down from when I started. Won’t be using Currys again for any purchases.

October 9, 2026
Currys  - Hereford logo

Reply from Currys - Hereford

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna

Rated 5 out of 5 stars

Dedicated

Really long time spent trying to extract me from my previous mobile network who were a royal pain, but the guy serving me was pleasant throughout and even thought about the possibility I might get a ticket I was parked there so long and made a note to prevent that. Helpful and saved me money. Thank you.

October 10, 2026
Rated 3 out of 5 stars

Good product, lacks customer service.

The selection of products is quite good; however, I found the staff to be somewhat unhelpful and lacking in experience.

October 11, 2026
Currys  - Hereford logo

Reply from Currys - Hereford

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Jodie

Rated 5 out of 5 stars

Curry’s for me every time.

Your Sales Staff Ethan at Hereford Branch of Curry’s was so helpful, knowledgeable and understanding of my needs. I bought the Cromebook there and then and coming back for a freely tv.
Ethan explained about the tv’s too.
Your products are great, also your sales staff.
No need to go anywhere else. Curry’s for me every time.

October 10, 2026
Rated 5 out of 5 stars

Excellent service

The sales person who served up was not only knowledgeable but also extremely helpful. He explained very clearly the differences between the TVs I was considering in therms that I was able to understand. He further impressed me when I asked about an Alexa he steered me away from the expensive model I thought I wanted to a simpler model.
His manner of dealing with us was exemplary and he had infinite patience with my 2 year old great granddaughter. All in all Sebastian was a very good ambassador for the company

October 10, 2026
Rated 5 out of 5 stars

I recently bought a new computer but it…

I recently bought a new computer but it had a few problems. Tom sorted out one of the issues, but I had to return it a second time to see Ewan a more experienced technician, who discovered the problem was with the computer. So we had a new upgraded one, which works well.
All the staff were patient curtious and helpful.

September 30, 2026
Rated 5 out of 5 stars

We shopped in Hereford store

We shopped in Hereford store. Staff were available to help with our TV purchase.
Seb was excellent, very helpful and friendly. He gave us the information we needed to decide the best TV for our needs.

October 6, 2026
Rated 1 out of 5 stars

DPD stated on tracker that we had…

DPD stated on tracker that we had received our parcel at 15.56. We looked at 16.04 no parcel on doorstep despite a photo and signature on site. Called Dpd who evidently contacted warehouse and parcel was delivered by stated driver at 16.40 .
Staff at local Curry Store Hereford was excellent

October 9, 2026
Currys  - Hereford logo

Reply from Currys - Hereford

Hi,

I am sorry you were left with that opinion, it is really disappointing to hear.

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue. Please be aware we are currently experiencing a delay in processing times and we will get back to you as soon as possible.

Thanks, Jodie

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