Currys - Lancaster Reviews 

39
•
TrustScore 4 out of 5

4.1

Unit 1 Bulk Road Retail Park, LA1 1DT Lancaster, Lancashire, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

The salesman helped, making it an enjoyable experience where everything about the machine was explained. Delivery was when they promised and the man who delivered it was friendly and very helpful. I... See more

Rated 1 out of 5 stars

What an absolutely dreadful online shopping experience. I was in-store, ready to buy the product, only to be told I should order it online because apparently that’s the only way I’m allow... See more

Company replied

Rated 5 out of 5 stars

Started looking at printers and a sales assistant came to us and politely asked if we need any help. We did - explained what we were roughly looking for and he led straight to what perfectly fitted ou... See more

Rated 5 out of 5 stars

Great in store assistant (name forgotten sorry!) Quick delivery, Garry and his colleague (didnt catch his name either, sorry!) phoned with a time, communicated well, professional service, just real... See more


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Lancaster

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 1 Bulk Road Retail Park, LA1 1DT, Lancaster, Lancashire, United Kingdom

  • 03445610000

4.1

Great

TrustScore 4 out of 5

39 reviews

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4.1

All reviews

(39)

137,866 reviews in the last 12 months

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Rated 1 out of 5 stars

Never arrived on promised date missed a…

Never arrived on promised date missed a bday

October 4, 2026
Currys  - Lancaster logo

Reply from Currys - Lancaster

Hi Nicholas,

I am sorry you were left with that opinion, it is really disappointing to hear.   We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.   Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks - Margo

Rated 5 out of 5 stars

Happy customer

Product ordered for delivery to store, good support with using love 2 shop card, also got money back as product price dropped between ordering and collecting.

October 3, 2026
Rated 3 out of 5 stars

Not a great experience.

Ordered a very expensive iPad which was due for delivery 2 days later but it hadn’t arrived when I went to the store. I never received an. Email saying it was ready for collection. The following day I contacted customer services to find out where it was and was told it had been delivered the day before, so I went to the store again. The man I dealt with the day before could not find the iPad. A female assistant butted and when I tried to explain the issue properly she became very rude and accused us of being awkward! Another assistant from the ‘help and advice counter came over and was very polite and helpful. He went off and after about 5 minutes he came back having found my iPad which had been delivered at 6pm the night before but had not been booked in for some reason but bunged onto a shelf not in the warehouse. It caused me quite a lot of stress as I had to visit the store twice, a round trip of 20+ miles and put up with an extremely rude assistant who was clearly not suited to the roll.

September 12, 2026
Currys  - Lancaster logo

Reply from Currys - Lancaster

Hi,

We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

Thanks
Ben

Rated 5 out of 5 stars

well informed and helpful

I was looking for a new television and wanted to trade an old tv in against a new one .The member of staff who dealt with us was very helpful, and well informed about the products - made the whole process very easy.

August 27, 2026
Rated 1 out of 5 stars

I wanted to update my phone

I wanted to update my phone
aged 76 and not too technical I paid 25 pounds to get all my data transferred Iwas told to come m
back in an hour and a half.
On my return I was told they could not do it , my £25 was returned but I was told to transfer all my data on my own.
A very shabby experience

August 24, 2026
Currys  - Lancaster logo

Reply from Currys - Lancaster

Hi Mr Day, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. Tracy

Rated 3 out of 5 stars

Store perfect

No complaints regarding service at store when collecting my purchase, they get 5 stars. However trouble with ordering on line, cleared by finance company for interest free credit, but refused by Curry's when placing order. So paid in full because I needed this item, that's why reduced to three stars

August 24, 2026
Currys  - Lancaster logo

Reply from Currys - Lancaster

Hi David, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. Tracy

Rated 5 out of 5 stars

Very friendly staff

The person who attended to my wife and I was called Simon. We had met him the previous day, and found him to be very friendly, efficient and knowledgeable.

August 21, 2026
Rated 2 out of 5 stars

Good communication via emails. Not a good experience in shop

Not happy with staff at the shop.
No eye contact.
Looks like not interested or steched

August 20, 2026
Currys  - Lancaster logo

Reply from Currys - Lancaster

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna

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