Currys - Luton Reviews 

40
•
TrustScore 4 out of 5

4.2

Unit 2 Dunstable Road RP, Chaul End Lane, LU4 8EZ Luton, Bedfordshire, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Everything gone smooth from the beginning until the end. Once we decided what we want to buy,Andreia offered to guide us on our purchase. She helped and explained us everything about available pl... See more

Rated 3 out of 5 stars

Some staff are helpful others not bothered or willing to help. Or coming out with excuses then approached another member of staff who was very helpful. Only used curry's cos your product was better t... See more

Company replied

Rated 5 out of 5 stars

Went about a month ago in store to find a printer. Peter, who has always been excellent, assisted myself and my brother to find a suitable, cost efficient and reliable printer within a matter of secon... See more

Rated 5 out of 5 stars

The help from Connor. He immediately offered help and chose the refrigerator which fitted my size and requirements. It was nice having someone ready to help. There was good choice to choose but I kno... See more


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Luton

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 2 Dunstable Road RP, Chaul End Lane, LU4 8EZ, Luton, Bedfordshire, United Kingdom

  • 03445610000

4.2

Great

TrustScore 4 out of 5

40 reviews

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4.2

All reviews

(40)

137,866 reviews in the last 12 months

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Rated 3 out of 5 stars

Some staff are helpful others not…

Some staff are helpful others not bothered or willing to help. Or coming out with excuses then approached another member of staff who was very helpful.
Only used curry's cos your product was better than Argos. Even the argos staff are more helpful first time.

October 18, 2026
Currys  - Luton logo

Reply from Currys - Luton

Hi Mark,

We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

Thanks
Ben

Rated 1 out of 5 stars

Appalling service

A couple of days until collection is just about acceptable. However, on arrival the queue was several people deep with one person on the returns and faulty items till and also collections. For my collection she had to leave the till and walk down the store to wherever, she went out of sight. Nobody was ready to step up to work on a till and one member of staff remained on a phone call, she paused briefly to say that there was only one member of staff. I will not be rushing back there.

October 16, 2026
Currys  - Luton logo

Reply from Currys - Luton

Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.
Review reference number-CUR76727

Rated 5 out of 5 stars

Amazing experience

Everything gone smooth from the beginning until the end.
Once we decided what we want to buy,Andreia offered to guide us on our purchase.
She helped and explained us everything about available plans, even help us with informations regarding how to claim warranty on our coffee machine.
Many thanks Andreia

October 8, 2026
Rated 5 out of 5 stars

Great value

The price for the TV was good. It was easy to order online. The staff at the store were very friendly and helpful.

October 7, 2026
Rated 1 out of 5 stars

Sylvia! No Customer Service

I would give zero if I could. I had to visit the store to return my Dyson (misinformed by customer service) however this is not the reason for my review! The review is for your incompetent customer service advisor called Sylvia! She was abrupt! Rude! Arrogant! When I was talking to the Manager Sharmin who was calm and explained was explaining the process of returning a Faulty item. I asked Sharmin for the contact numbers for Dyson and Currys. Sylvia at this point was serving another 2 customers shouted at us and said I’ve printed these off on the receipts! I said to her I am speaking with the manager and please look after the people that are infront of you, to which she responded I will take those receipts (numbers) and throw them in the bin? I did not under why she made this comment and I said to the manager that this is unacceptable to which Sharmin apologised however Sylvia carried on saying stuff to me? This is at the Customer Service department at Luton Currys on 27th September at 2:45pm. This behaviour is unacceptable and she left me traumatised! The manager could not control Sylvia and in the end told me if I want to log a complaint I have to call up. I have done this but I have had no acknowledgment of the complaint! I want this fed back to the store manager and the colleague in question!!! Absolutely disgraceful!!!

September 27, 2026
Unprompted review
Currys  - Luton logo

Reply from Currys - Luton

Hi Naweeda, We’re so sorry to learn of the issues you have experienced with your online order, I can appreciate the frustration caused here.  If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR75793(Please attach to email)  



Please include your name, address (inc. postcode), contact information, 'CUR' order number and any other details you feel may help. We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks - Margo

Rated 5 out of 5 stars

Knowledgeable and ready staff

The help from Connor. He immediately offered help and chose the refrigerator which fitted my size and requirements. It was nice having someone ready to help. There was good choice to choose but I know the one I chose meets what I required from a small fridge in the kitchen.

October 6, 2026

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