Currys - Medway Reviews 

9
TrustScore 4 out of 5

4.1

Unit A Horsted Retail Park, ME5 9SQ Chatham, Kent, GB


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See what reviewers are saying

Rated 3 out of 5 stars

Had a good experience whilst purchasing my laptop, Chromebook specialist Mo was 5* in advising how easy it would be to set up. Sales assistant seemed okay but I’ve since had an issue with my McAfee n... See more

Company replied

Rated 5 out of 5 stars

The staff member provided guidance and key information regarding the products that I wanted. Even went so far as to take my new tv and soundbar to the car for me. He explained everything clearly and a... See more

Rated 5 out of 5 stars

The customer service was straight through and quick. Oliver was polite and was able to answer any questions that I had. He helped me to add my MacBook to my curry’s account and set me up with the stor... See more

Rated 5 out of 5 stars

The operator/store worker that helped me buy my iPhone 16 was very helpful and nice and explained everything well to me and my mum when we didn’t understand something about the finance and he made sur... See more


Company details

  1. Appliance Store
  2. Cell Phone Store
  3. Computer and Accessories Store
  4. Electronics Store
  5. Kitchen Supply Store
  6. TV store

About Currys - Medway

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit A Horsted Retail Park, ME5 9SQ, Chatham, Kent, United Kingdom

  • 03445610000

4.1

Great

TrustScore 4 out of 5

9 reviews

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4.1

All reviews

(9)

145,258 reviews in the last 12 months

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Rated 5 out of 5 stars

MacBook purchase

The customer service was straight through and quick. Oliver was polite and was able to answer any questions that I had. He helped me to add my MacBook to my curry’s account and set me up with the store wifi to help make the process faster. He took a low pressure approach and said for me to take my time because he wasn’t in any rush. I walked away happy with my experience and a MacBook that arrived to the address I gave the following day. On the day of delivery I received an email with a passcode and a phone call to validate the email and also check I got insurance. Everyone I met has been kind, caring and patient. It’s why I keep coming back.

August 29, 2026
Rated 3 out of 5 stars

Could do better!

Had a good experience whilst purchasing my laptop, Chromebook specialist Mo was 5* in advising how easy it would be to set up. Sales assistant seemed okay but I’ve since had an issue with my McAfee not being scanned properly so I couldn’t install. I returned with product causing problem to be told they needed everything in the bundle returned in order to sort out, so another trip back to store was needed. This I was not impressed about, I had my receipt but was clearly not trusted. My advice would be to other customers make sure you check everything before you leave the store if you do not want to have to continually return for them to correct their mistake.

August 29, 2026
Currys  - Medway logo

Reply from Currys - Medway

Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.
Review reference number-CUR82125

Rated 5 out of 5 stars

The staff member provided guidance and…

The staff member provided guidance and key information regarding the products that I wanted. Even went so far as to take my new tv and soundbar to the car for me. He explained everything clearly and assisted with my choice of soundbar which I am yet to install but am confident that it was the correct choice

August 27, 2026
Rated 5 out of 5 stars

Super trained staff

Super trained staff

We went looking for a new TV and new American style fridge freezer, the colleagues in the showroom were fantastic, so knowledgeable and so passionate about the products they sell, went above and beyond, so refreshing to see

June 4, 2026
Rated 5 out of 5 stars

ordered for tomorrow

ordered for delivery next day and was pleasantly happy when I got a call saying my delivery was 10 minutes out the next day as asked for the delivery men were quick and efficient to take the old unit away after fitting the new one where it needed to be fitted

August 19, 2026
Rated 3 out of 5 stars

Not happy

Early evening collection one person on customer service collection desk so a queue building up.
Floor manager told us he would get another member of staff to help but this never happened. We were served by the one member of staff behind customer service desk after a long wait and even when she was serving us she was speaking on her headset sorting out other problems. I felt sorry for the member of staff but I left there not feeling a valued customer so will try to shop elsewhere in future.

August 22, 2026
Currys  - Medway logo

Reply from Currys - Medway

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna

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