Currys - Newcastle Kingston Park Reviews 

84
•
TrustScore 4.5 out of 5

4.4

Unit 1 Kingston Retail Park, NE3 2ES Newcastle upon Tyne, Tyne & Wear, GB

•

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Rated 5 out of 5 stars

I went in, and was only looking / browsing for a new lap-top, as my old one was VERY old, and I definately needed a new one, especially as Windows 10 was no longer being supported, plus furt... See more

Rated 5 out of 5 stars

Customer service was helpful with my inquiry.They were polite and friendly.Delivery was easy and swift. Took everything away that wasn't needed.

Rated 3 out of 5 stars

The salesperson didn't have any product knowledge & it took 2 hours to process the sale. My score is 1 However, I was blown away by the delivery experience. The installer was efficient, professiona... See more

Company replied

Rated 5 out of 5 stars

The last freezer we purchased from Curry’s stopped working after 4 years of use. It cost us £80 for an engineer to tell us it was unrepairable, and he told us it was damaged by the installers who swi... See more


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Newcastle Kingston Park

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 1 Kingston Retail Park, NE3 2ES, Newcastle upon Tyne, Tyne & Wear, United Kingdom

  • 03445610000

4.4

Excellent

TrustScore 4.5 out of 5

84 reviews

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4.4

All reviews

(84)

137,866 reviews in the last 12 months

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Rated 1 out of 5 stars
Currys  - Newcastle Kingston Park logo

Reply from Currys - Newcastle Kingston Park

Hi Lesley,

I am sorry you were left with that opinion, it is really disappointing to hear.

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.

Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible.

Thanks - Tracy

Rated 1 out of 5 stars

Didn't even bother to get the fridge…

Didn't even bother to get the fridge freezer off the back of the van. Didn't even try to take it in the house. I'd advise against using these for delivery, unless you have a drawbridge for a front door.

May 12, 2026
Currys  - Newcastle Kingston Park logo

Reply from Currys - Newcastle Kingston Park

Hi Robert,

I am sorry you were left with that opinion, it is really disappointing to hear.

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.

Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible.

Thanks - Tracy

Rated 3 out of 5 stars

Poor Product Knowledge

The salesperson didn't have any product knowledge & it took 2 hours to process the sale. My score is 1
However, I was blown away by the delivery experience.
The installer was efficient, professional & explained everything.
His score is a 5

October 11, 2026
Unprompted review
Currys  - Newcastle Kingston Park logo

Reply from Currys - Newcastle Kingston Park

Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.
Review reference number-CUR76985

Rated 1 out of 5 stars

Sent my Samsung s25 in for repair as it…

Sent my Samsung s25 in for repair as it wasn't charging I was honest and explained I got caught in rain running few days previously but being IP68 rated phone shouldn't caused s25 a issue as my wife has same phone and hers was fine my S25 still in manufacturers warranty was returned to me stating they wont repair as it has small moisture caused by rain or hot and cold environments my whole household has samsung on Id mobile without issue we won't be using currys or carphonewarehouse or id mobile (all same company) in future avoid at all costs.....

October 19, 2026
Unprompted review
Currys  - Newcastle Kingston Park logo

Reply from Currys - Newcastle Kingston Park

Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.
Review reference number-CUR77001

Rated 2 out of 5 stars

Because I have asked since delivery…

Because I have asked since delivery firgrill pn handle an now have problem with hob marking really early

October 18, 2026
Currys  - Newcastle Kingston Park logo

Reply from Currys - Newcastle Kingston Park

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna

Rated 1 out of 5 stars

Terrible terrible terrible

Still no money back and no call or email from these criminals this is now a joke do not use this company went to the store last night to see if they could help and got told it’s nothing to do with them. This is an absolute disgrace and please don’t reply saying you will help or email as you never do every reply on here is lies from Currys again no customer service at all

October 7, 2026
Unprompted review
Currys  - Newcastle Kingston Park logo

Reply from Currys - Newcastle Kingston Park

Hi, I can see we have recieved your email. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible.  - Shauna

Rated 5 out of 5 stars

New Lap-Top

I went in, and was only looking / browsing for a new lap-top, as my old one was VERY old, and I definately needed a new one, especially as Windows 10 was no longer being supported, plus furthermore, my current lap-top was not Windows 11 compatible.

Mehreen came over and was very polite, and explained the ranges and prices - plus 'bundles.'

Her knowledge was excellent, and was in know way pushy into doing a sale - she just explained everything I needed for my requirements.

Plus Ali - resident computer expert - sucessfully cured my old lap top "Critical Error" fault, which was excellent, as I was getting concerned that I could lose all my data / photos - everything, so that was very good.

All data etc was transferred to my new lap top, with minimal fuss too!

Thank You!

October 2, 2026

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