Currys - Newtownabbey Reviews 

78
•
TrustScore 4.5 out of 5

4.7

Unit 2 Abbey Retail Park, BT36 7GU Newtownabbey, Co Antrim, GB

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Rated 5 out of 5 stars

It was easy to order online and then go to the Newtownabbey store to pick up our order. Furthermore Curry’s Flexi Pay meant we could choose the ‘Pay over Six Months interest free’ option which suited... See more

Rated 5 out of 5 stars

Hello, all the staff that work in Currys are on minimum wage so you buying a £149 fridge won't put a £75 bonus in their pocket , if you spend £1000 they might get a quid and I mean might. So don't cry... See more

Rated 5 out of 5 stars

After an absolute nightmare ordering online, we decided to visit our local store to get everything sorted. Unfortunately, the first lady we spoke to wasn’t particularly helpful, but thankfully w... See more

Rated 2 out of 5 stars

Not told a code is needed to collect the same day items. After placing the order that morning with same day collection I didn’t get any update so at 4.35pm before the shop shut at 6 I went up. They... See more

Company replied


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Newtownabbey

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 2 Abbey Retail Park, BT36 7GU, Newtownabbey, Co Antrim, United Kingdom

  • 03445610000

4.7

Excellent

TrustScore 4.5 out of 5

78 reviews

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4.7

All reviews

(78)

137,866 reviews in the last 12 months

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Rated 5 out of 5 stars

The thing that made the experience…

The thing that made the experience better was the guy who helped me and my son pick a pc,mouse and monitor for Christmas.The staff who helped me was super helpful and my son wanted a specific pc and the staff that helped us said to us the oc isn't available in store yet and he changed my autistic sons mind and I can't even do that,I really appreciate the help the staff that helped me.

October 22, 2026
Rated 5 out of 5 stars

Be nice to people and they will be nice to you

Hello, all the staff that work in Currys are on minimum wage so you buying a £149 fridge won't put a £75 bonus in their pocket , if you spend £1000 they might get a quid and I mean might. So don't cry about staff when the first words out of your gob was I want ! A please or thank you never killed anyone and remember Buy cheap buy twice.

October 20, 2026
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent Customer Service at…

⭐⭐⭐⭐⭐ Excellent Customer Service at Currys!

We had a wonderful experience at Currys, thanks to the friendly and helpful staff who assisted us. From the moment we arrived, they were welcoming, patient and professional.

They took the time to understand what we were looking for, answered our questions clearly and helped us make an informed decision without making us feel rushed or pressured.

Their excellent customer service made our shopping experience enjoyable and stress-free. It's refreshing to meet staff who genuinely care about their customers.

Thank you to the Currys team for going above and beyond. Keep up the fantastic work! We will definitely be returning and would happily recommend this store to others.

October 19, 2026
Rated 5 out of 5 stars

First Class Service

From I ordered my Item I was Kept informed by email and text when to expect delivery to store. It actually arrived a few days early which was great. Great item and a great price.

October 16, 2026
Rated 5 out of 5 stars

Very happy

Very happy, bought a washing machine, it was delivered and the old one taken away. The whole experience was efficient and customer friendly. Well done Currys x

October 10, 2026
Rated 5 out of 5 stars

Easy to order online.

It was easy to order online and then go to the Newtownabbey store to pick up our order. Furthermore Curry’s Flexi Pay meant we could choose the ‘Pay over Six Months interest free’ option which suited us perfectly as it has done for previous purchases.

October 17, 2026
Rated 1 out of 5 stars

INSTALLATION NOT CARRIED OUT AND ITEM…

INSTALLATION NOT CARRIED OUT AND ITEM DAMAGED ON DELIVERY

Purchased £500 dishwasher on Wed and paid for delivery, recycle of old dishwasher and insatllation of the new doshwasher.

The dishwasher arrived with existing damage to the door and they were also unable to complete the insatllation.

They simply cut off the existing electric cable from the old appliance and left us with our existing hard wired electricity cable just dangling but at least they have left us a new plug fitting for us to then source a professional technician/plumber who will now install our dishwasher.

UPDATE 18 OCTOBER 2026

The installers have abandoned the installation of my new Hisense HV663A60UK dishwasher, misinformed me on basic regulations, and left my kitchen in a fundamentally dangerous, hazardous condition.
The installers committed the following severe violations:
Created a Severe Electrical Shock/Fire Hazard: My existing Kenwood dishwasher was safely hardwired into a dedicated, wall-mounted Switched Fused Spur connection above the worktop. Instead of safely disconnecting the appliance from the terminals or refusing the job safely prior to work, your installers cut the power cable with tools, leaving raw, bare, exposed copper wires sitting directly on my kitchen floor. If the above-counter switch is flipped on, these wires immediately carry 230V of live mains electricity.
Left an Illegal, Unsafe Workaround: The installers left a 1-gang unswitched socket and back box on my counter, instructing me to "get a plumber" to use them to replace my emergency above-counter wall switch. Suggesting that a plumber perform mains electrical modifications to remove a mandatory emergency isolation switch violates UK wiring regulations.
Created an Immediate Internal Flood Risk: The installers forcibly pulled the waste hose off my under-sink plumbing spigot and left the wastewater pipe completely wide open, merely wrapping it in tissue paper. If the kitchen sink is run, water pours directly out into my cupboard, creating a severe leak hazard right next to the bare, cut electrical cables.

Furthermore, the physical unit itself arrived with existing structural/cosmetic damage. The side metal casing of the dishwasher is visibly dented, buckled, and deformed near the panel seam. I raised the delivery condition with the duty manager, who only offered a standard 10% discount for the damage. While a 10% discount is a baseline concession solely for accepting structurally compromised stock, it does absolutely nothing to address the severe, illegal, and life-threatening hazards your installation team subsequently left behind on my property.

UPDATE 19 OCTOBER 1630:

Despite following the direction of contacting Currys. I have still not been contacted regarding this matter.

October 17, 2026
Unprompted review
Currys  - Newtownabbey logo

Reply from Currys - Newtownabbey

Hi Derek, We’re so sorry to learn of the poor service received regarding your recent delivery/installation, this is certainly not the level of service we aim to provide our customers. If you still require assistance with this, please contact us at contactsocial@currys.co.uk and include a copy of your review, quoting the reference CUR76774. Please also advise your name, address (inc. postcode), '74' delivery reference and contact details. Once in receipt of the requested information, we'll be much better placed to be able to offer further support and advice. Thanks – Ben

Rated 2 out of 5 stars

No updates to collect and no code to collect

Not told a code is needed to collect the same day items. After placing the order that morning with same day collection I didn’t get any update so at 4.35pm before the shop shut at 6 I went up. They said I needed a code to collect. I never got the code and over 3 days later I’ve still not got a code. System doesn’t work.

October 14, 2026
Currys  - Newtownabbey logo

Reply from Currys - Newtownabbey

Hi, We’re so sorry to learn of the issues you have experienced with your online order, I can appreciate the frustration caused here. 

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue. - Shauna

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