Looking to buy a new TV, we visited a Curry’s Store and was impressed by the choice available on the shop floor. A member of staff approached and advised us on the relative merits of different TVs wit... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Went today to buy a £500 smart watch, I needed help to check which ones were waterproof I asked a young employee for help, he said sorry no one was free? I asked if I could look at one of the watches... See more
Company replied
I arrived at the store with 20 minutes to go before closing. When upstairs to the washing machines. Shop assistant Nick was with a customer only has to wait. 5 minutes showed him which washing machin... See more
The delivery drivers went above and beyond, were very helpful and kindly helped with the packaging even though it was not their responsibility. Within the projected time frame too. Thanks.
Company details
- Appliance Store
- also in
- Cell Phone Store
- Computer and Accessories Store
- Electronics Store
- Kitchen Supply Store
- TV store
About Currys - Reading
Written by the company
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
Contact info
Unit 5 Reading Gate RP, RG2 0QG, Reading, Berkshire, United Kingdom
- 03445610000
4.1
Great
84 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very disappointing in-store customer service
I purchased an integrated fridge freezer from the Reading store. During the purchase I mentioned the £80 delivery, installation and recycling promotion, but this was not properly addressed or explained to me.
When arranging delivery, I simply asked when they could deliver. I was offered Sunday, asked for the next available day and was told Wednesday. When I asked what time, I said anytime after 9:30am and was given a 9:30am–1pm slot. I was never told that this was a £35 premium “Time to Suit” service or that choosing it could affect the £80 promotion.
I raised a complaint and was repeatedly told that the Reading store would call me within 24–72 hours. Weeks have now passed and, despite chasing Currys several times and having further callback requests and complaints raised, nobody from the store has contacted me at all.
The delivery team themselves were lovely, friendly and professional, so my complaint is not about them. It is specifically about the service during the sale and the complete lack of follow-up afterwards.
I find it extremely disappointing that after spending over £700 in store, I have had to chase Currys repeatedly and still cannot get anyone from the store to contact me.
September 19, 2026
Unprompted review
Reply from Currys - Reading
Hi Noelia, Thank you for sharing your recent experience in one of our stores. Clearly this is not the service you should expect and we’re really sorry for any disappointment caused as a result. If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR75706. Please also include, your name, address, and any other relevant references and we will get back to you as soon as possible. - Rich
I recently purchased TV from Currys…
I recently purchased TV from Currys Reading store and the staff was extremely helpful and made my purchase extremely seamless. This also helped me make the right decision as everything was explained really well.
September 29, 2026
I bought a z13 ASUS laptop from curry's…
I bought a z13 ASUS laptop from curry's had an issue with it from new (dead on arrival) went to curry's they swapped it for a new one apart from waiting 15 mins the service they gave was very good and sorted my issue out
October 5, 2026
New printer
The young man who helped me choose a new printer was very polite, extremely knowledgeable and guided me to a device that fitted my requirements precisely. He wasn’t pushy, just helpful
October 1, 2026
Avoid if possible.
Always the same when I come to this Currys, never any staff around and when you find one they pass you onto someone else - particularly in the evening, not as bad in the morning although I assume that's when management is on, so they have more staff to make their own lives easier. Always regret coming.
October 4, 2026
Reply from Currys - Reading
Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. Tracy
CJ is professional and friendly
CJ is professional and friendly. Thank you for staff like CJ.
October 4, 2026
Unprompted review
The young lady that served us was so…
The young lady that served us was so good, if she did not have an answer to a question she looked it up fully so information was correct that she gave us, she also gave us her full attention and did not wander of to serve others, she made it the best experience for us.
September 29, 2026
Great company highly recommended
Great service really friendly helpfull delivery staff
Very happy with my purchases
My fridge freezer and washing machine were both great value for money really great quality items and service from start to finish
October 1, 2026
Great delivery and installation
We paid for a specific delivery slot but it arrived early. This wasn’t a problem except we hadn’t done any of the preparation. This was not an issue for the guys. Speedy and efficient service. Thanks so much.
September 30, 2026
Fantastic five star service
We got immediate assistance the moment we walked through the door and there were plenty of staff members available to assist. There were a massive choice of tv's to look at and we got some great assistance and advice based on what we were looking for. Also got some added extras and some money off.
September 26, 2026
Delivery and installation of new cooker
Ordering was very easy, and my item was delivered much sooner than expected. The driver kept me informed of my delivery and arrived promptly. Both young men were friendly, polite and very professional. I am very pleased with my purchase. Had I been aware that the guys were unable to install my extractor fan I would not have ordered it. And for that reason I haven’t awarded 5 stars.
September 22, 2026
Easy and helpful service buying a TV
I bought a TV online with a click and collect option. It all worked well, and the local store fetched the TV and carried to my car. All good.
September 28, 2026
The LG employee who was working in the…
The LG employee who was working in the store was extremely knowledgeable and helpful.
September 28, 2026
Nice people and very helpful
Nice people and very helpful. Turned up to collect my Big TV twice with a car too small but it wasn’t too much trouble, thanks everyone!
September 27, 2026
Great experience
September 23, 2026
I was given incorrect information about…
I was given incorrect information about the product I was intending to buy. The satff on the floor really didsn't seem up to speed.
September 23, 2026
Reply from Currys - Reading
Hi Michael,
We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.
Thanks
Ben
Sold an ex display model
Sold an ex display model. Missing parts. Went back to shop they said the display models dont have these parts they are removed and not kept. Knowingly sold me a product that doesnt work did not inform me parts missing. Workers in shop didnt care.
September 19, 2026
Unprompted review
Reply from Currys - Reading
Hi Carrie,
We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.
Thanks
Ben
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.