Currys - Sheffield Drakehouse Reviews 

30
•
TrustScore 4.5 out of 5

4.3

Unit 8 Drakehouse Retail Park, S20 7JJ Sheffield, South Yorkshire, GB

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Rated 5 out of 5 stars

All staff were helpful and made sure I knew about the credit options available to me. They even let me know about some of the options available to me on other products like their care and repair ser... See more

Rated 5 out of 5 stars

The sales assistant was excellent he was really helpful. We had to do an exchange for a microwave that we had for only 10months. We didn’t have a receipt but the assistant found our purchase and did t... See more

Rated 5 out of 5 stars

On line order process very easy. Booked time slot. It was a Sunday delivery and the charge was a bit high. However communication was excellent. The item, a fridge, was put in place in the kitchen. All... See more

Rated 5 out of 5 stars

The Curry’s staff were helpful, polite and knowledgeable. I placed my order, and was surprised that my new TV arrived the following day. Many thanks


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Sheffield Drakehouse

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 8 Drakehouse Retail Park, S20 7JJ, Sheffield, South Yorkshire, United Kingdom

  • 03445610000

4.3

Excellent

TrustScore 4.5 out of 5

30 reviews

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4.3

All reviews

(30)

137,866 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The sales assistant was excellent

The sales assistant was excellent he was really helpful. We had to do an exchange for a microwave that we had for only 10months. We didn’t have a receipt but the assistant found our purchase and did the exchange with no fuss. Excellent service

October 22, 2026
Rated 5 out of 5 stars

New tv.

I was unsure about the tv that I was looking at but I was reassured with the information I was given. The sales person I spoke to was friendly and informative.

October 17, 2026
Rated 1 out of 5 stars

Still waiting for response from curry’s…

Still waiting for response from curry’s social email I sent left with a printer that won’t connect to wi fi will never use again appalling service won’t refund or exchange because box was opened unbeleivable

October 14, 2026
Unprompted review
Currys  - Sheffield Drakehouse logo

Reply from Currys - Sheffield Drakehouse

Hi, I can see you have sent us an email. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks - Ben

Rated 5 out of 5 stars

Helpful Staff

All staff were helpful and made sure I knew about the credit options available to me. They even let me know about some of the options available to me on other products like their care and repair service as I mentioned some issues I’d previously had! 10/10 recommend this store to anybody looking for new technology.

Curtis in particular made me feel incredibly welcome and made sure I got the correct product! He explained the differences between the gen 2 Apple Pencil and the pencil pro!

October 15, 2026
Rated 2 out of 5 stars

Poor customer service at Drakehouse Crystal Peaks

Went into store knowing exactly what we wanted. Went to where the item was but no boxes underneath. Asked for help and kept telling me someone would be with us soon. Staff was walking about but wasn't interested in helping. Poor customer service in this store. Finally got someone to be told none in stock you have to order online. Waste of time!

October 7, 2026
Currys  - Sheffield Drakehouse logo

Reply from Currys - Sheffield Drakehouse

Hi Amanda,

We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

Thanks
Ben

Rated 5 out of 5 stars

Excellent service. Good communication

On line order process very easy. Booked time slot. It was a Sunday delivery and the charge was a bit high. However communication was excellent. The item, a fridge, was put in place in the kitchen. All packaging removed and old fridge taken away. Ordered the fridge Saturday afternoon and delivered Sunday morning. I call that excellent service.

October 6, 2026
Rated 1 out of 5 stars

Ordered a henry hoover should have been…

Ordered a henry hoover should have been here yesterday for collection. No e mail apologising for delay. Still dont know where it is. Customer Services nigh on useless. After disappearing for 10 minutes told over the phone to wait another 2 days they dont know where it is either!!

October 3, 2026
Currys  - Sheffield Drakehouse logo

Reply from Currys - Sheffield Drakehouse

Hi,

I am sorry you were left with that opinion, it is really disappointing to hear.

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.

Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible.

Thanks - Tracy

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