Currys - Sydenham Reviews 

34
•
TrustScore 4 out of 5

4.2

Unit 5 Bell Green Retail Park, SE26 4PR Lower Sydenham, London, GB

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Rated 5 out of 5 stars

I was running errands in London, and realised that I needed a USB stick as my original Amazon order had been indefinitely delayed. A nearby branch of Currys allowed me to order and collect a dual PC/m... See more

Rated 5 out of 5 stars

Excellent customer service from guy on collections. Lady on floor not so good. Guy on collections put things right for me. All in all a good experience.

Rated 5 out of 5 stars

Customer service at checkout was outstanding. I have purchased many things over the years from Currys in store and as I can appreciate that at times staff are stretched and most purchases are made... See more

Rated 2 out of 5 stars

I bought a AEG washing machine from Currys, and they delivered and installed a unit with both sides badly dented—I’m not sure if the damage occurred during transport to my home or while it was being... See more

Company replied


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Sydenham

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 5 Bell Green Retail Park, SE26 4PR, Lower Sydenham, London, United Kingdom

  • 03445610000

4.2

Great

TrustScore 4 out of 5

34 reviews

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4.2

All reviews

(34)

137,866 reviews in the last 12 months

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Rated 1 out of 5 stars

Very poor customer service

Very poor customer service

October 10, 2026
Currys  - Sydenham logo

Reply from Currys - Sydenham

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

Rated 2 out of 5 stars

I bought a AEG washing machine from…

I bought a AEG washing machine from Currys, and they delivered and installed a unit with both sides badly dented—I’m not sure if the damage occurred during transport to my home or while it was being moved in the vehicle. It made an incredible amount of noise from day one; naturally, I needed to figure out the cause, but I was then hospitalized for a while. As soon as I was discharged, I called Currys, only to be told for repair period had already expired; however, they did send a technician. When the technician opened the top panel, he discovered that both sides of the machine had caved inwards, crushing the motor—which was the source of the terrible noise. They had delivered and installed a defective product, causing me a great deal of trouble. I spent days making endless phone calls and dealing with reference numbers and reports, having to visit Currys repeatedly. I even got a parking fine in the Currys car park while trying to sort out the return using the reference number. It was an incredibly frustrating ordeal.

October 10, 2026
Currys  - Sydenham logo

Reply from Currys - Sydenham

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Jodie

Rated 5 out of 5 stars

I was running errands in London

I was running errands in London, and realised that I needed a USB stick as my original Amazon order had been indefinitely delayed. A nearby branch of Currys allowed me to order and collect a dual PC/mobile USB stick within an hour of ordering it on the go. There were no problems with this. Currys' closest competitor had a similar stick, but it was uglier in design and a little more expensive, so I am glad I went with Currys. In-store, an attentive staff member called Dylan came to help me pretty quickly. He was super helpful. All went well.

October 8, 2026
Unprompted review
Rated 5 out of 5 stars

Customer service at checkout was…

Customer service at checkout was outstanding.
I have purchased many things over the years from Currys in store and as I can appreciate that at times staff are stretched and most purchases are made on line these days its not always been a good service however this time around it was outstanding. Ismail went above and beyond taking his time to explain the process assisting me with a workaround for purchasing something that was online but paid for in store with cash. The goods were delivered to my home address the very next day. Good communication from all departments and delivery company. Well done Currys you've got it right and I will be back.

October 1, 2026
Rated 3 out of 5 stars

Not enough staff

Not enough staff, I had to wait 25 minutes for someone to deal with me at the collection point.

September 28, 2026
Currys  - Sydenham logo

Reply from Currys - Sydenham

Thank you for your feedback. We sincerely apologize for the extended wait time you experienced at our collection point. We understand your frustration and are working to improve our staffing levels to prevent similar situations.

Rated 5 out of 5 stars

Currys Sydenham

Honestly the only person who really stand out on my quick shopping and quick return 😁 with my child was Reese. Hats off to him. Great customer service my child felt that he is important 🥰

September 26, 2026

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