Currys - Tunbridge Wells Reviews 

8
TrustScore 3.5 out of 5

3.6

Unit A Great Lodge Retail Park, Longfield Road, TN2 3EW Tunbridge Wells, Kent, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The driver was nicely on time and gave me a 5 minute warning of arrival, which was very nice. The two gentlemen had the washing machine up my stairs and into my kitchen in a minimumof time and with a... See more

Rated 5 out of 5 stars

Returned as faulty printer was able to easily exchange as had purchased extended warranty. Great advice and support.

Rated 4 out of 5 stars

Excellent service, member of staff was thorough, knowledgeable and listened to our requirements. He was patient with elderly customers and offered the best range of products and prices for their need... See more


Company details

  1. Appliance Store
  2. Cell Phone Store
  3. Computer and Accessories Store
  4. Electronics Store
  5. Kitchen Supply Store
  6. TV store

About Currys - Tunbridge Wells

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit A Great Lodge Retail Park, Longfield Road, TN2 3EW, Tunbridge Wells, Kent, United Kingdom

  • 03445610000

3.6

Average

TrustScore 3.5 out of 5

8 reviews

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3.6

All reviews

(8)

145,258 reviews in the last 12 months

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Rated 1 out of 5 stars

Curry’s do not give you a VAT receipt…

Curry’s do not give you a VAT receipt at point of in store purchase automatically - you have to ask for it. Not do they ask if you would like one. If you don’t remember to ask at point of purchase, the ‘helpline’ then tells you the only way you can get a VAT receipt is by going back in store!!!!! After insisting I wasn’t going to do that they then said that if I phoned the ‘helpline’ back 48 hours when their systems updated, then they would be able to do it for me. What a joke - so much for the digital age. Will not be buying from Curry’s again - useless

August 28, 2026
Unprompted review
Currys  - Tunbridge Wells logo

Reply from Currys - Tunbridge Wells

Hi,

We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

Thanks
Ben

Rated 4 out of 5 stars

Excellent service

Excellent service, member of staff was thorough, knowledgeable and listened to our requirements.
He was patient with elderly customers and offered the best range of products and prices for their needs.

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

Not all delivery experiences are this good

The driver was nicely on time and gave me a 5 minute warning of arrival, which was very nice. The two gentlemen had the washing machine up my stairs and into my kitchen in a minimumof time and with absolutely no fuss. The general manner and friendliness of both was simply first class and I could not have asked for anything better.
This was very much in line with my in shop experience which was equally painless and professional. Well done Currys.

August 26, 2026
Rated 1 out of 5 stars

Paid for installation

Paid for installation, left with an unfinished job

I paid £115 for installation of an integrated fridge freezer specifically so that the job would be completed properly without me having to manage the process myself.

The installation could not be completed because the team did not have the appropriate wood needed to level and balance the appliance. I have now been told that I may need to source and pay for the wood myself, then rebook another service visit to get the installation finished.

What is particularly confusing is that I was informed that teams in other parts of the country carry the appropriate materials in the warehouse and on their vans, so I am unclear why the service appears to differ depending on location.

I have also received multiple messages asking me to rate my experience, despite the installation still being incomplete. I paid for a complete installation service. I do not think it is reasonable that I should now have to source materials, incur additional cost and organise another visit because the installation team did not have what was required.

At this stage I simply want Currys to take ownership of the issue and contact me. I have written and awaiting reply.

August 25, 2026
Unprompted review
Currys  - Tunbridge Wells logo

Reply from Currys - Tunbridge Wells

Hi, We’re so sorry to learn of the issues you have experienced with your online order, I can appreciate the frustration caused here.  If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR81897.(Please attach to email)  


Please include your name, address (inc. postcode), contact information, 'CUR' order number and any other details you feel may help. We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks - Margo

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