Currys - Wakefield Reviews 

67
•
TrustScore 4.5 out of 5

4.3

Unit 2 Westgate Retail Park, Ings Road, WF2 9SD Wakefield, West Yorkshire, GB

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Rated 5 out of 5 stars

The young man called Joe who was fantastic at explaining everything to us.He spoke clear slow didn't rush so we all the four of us understood and helped us to make a decision on which TV to purchase... See more

Rated 5 out of 5 stars

An item bought 2 years ago but with extra insurance - should it fail within 3 years. It failed just outside its standard warranty. The process of returning and receiving a replacement was very simple... See more

Rated 3 out of 5 stars

Terrible online sevice had to get refund and go in store saleslady joanna was brilliant only thing wrong was told delivery date and only one item turned up rang up and was told my other item was comin... See more

Company replied

Rated 5 out of 5 stars

The staff were very knowledgeable and helpful and took the time to explain the differences between the tv’s. This kind of assistance cannot be gained by buying online. We never felt rushed or pushed i... See more


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Wakefield

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 2 Westgate Retail Park, Ings Road, WF2 9SD, Wakefield, West Yorkshire, United Kingdom

  • 03445610000

4.3

Excellent

TrustScore 4.5 out of 5

67 reviews

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4.3

All reviews

(67)

137,866 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The store was very busy

The store was very busy, but when we eventually received the attention of an assistant we found the she was very knowledgeable about the product we were interested in.
She guided us through the purchasing procedure and we ordered the product.

October 14, 2026
Rated 1 out of 5 stars

Poor sales !

Despite purchasing lap top and printer , at point of sale , no mention that the laptop didn't come with a charging cable , non offered for sale , got home unpack and couldn't use as NO charging cable !!!!!

October 10, 2026
Currys  - Wakefield logo

Reply from Currys - Wakefield

Hi Joanna,

Thank you for sharing the experience you had in one of our stores. Clearly this is not the service you should expect and we’re really sorry for any disappointment caused as a result. 

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue. Please be aware we are currently experiencing a delay in processing times and we will get back to you as soon as possible.

Thanks, Jodie

Rated 2 out of 5 stars

Business invoice disappointment

I am disappointed because I haven’t received a proper business invoice. It’s hard to understand that at such a big company, you cannot get an invoice if you ask or need it at any Curry’s store.

October 9, 2026
Currys  - Wakefield logo

Reply from Currys - Wakefield

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Jodie

Rated 5 out of 5 stars

Samsung OLED TV

We went for a Samsung oled TV and was approached by Joe and Jazz what an excellent service, very helpful with everything we needed, all paper completed and explained very efficiently, absolutely perfect service from Joe and Jazz.

October 4, 2026
Rated 4 out of 5 stars

Goods arrived on time. Good communication.

I had to wait at the counter, which was unmanned- for about 5 minutes until a member of staff happened to be passing in order to get served. There was no delay in finding my click and collect item. However the staff member appeared to be struggling with his computer terminal in order to access details and record the delivery. I recall the same thing happened the last time I collected an item from here.

October 6, 2026
Rated 3 out of 5 stars

Lost my order

Lost my order, so this delayed the collection date

October 1, 2026
Currys  - Wakefield logo

Reply from Currys - Wakefield

Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.

CUR75308

Rated 5 out of 5 stars

The staff were very knowledgeable

The staff were very knowledgeable and helpful and took the time to explain the differences between the tv’s. This kind of assistance cannot be gained by buying online. We never felt rushed or pushed into making a decision and were able to get delivery the next day by two lovely guys. Would highly recommend Currys.

September 29, 2026
Rated 5 out of 5 stars

Joanna was very helpful

Joanna was very helpful, and dealt with our order
efficiently, she made clear that items were out of stock and how delivery would be organised within
the time slot we required!

September 23, 2026
Rated 1 out of 5 stars

If you can buy it elsewhere! Do so !!!!

You advertise being helpful. But recently, I visited one of your stores in Wakefield, I had researched a product and decided that, even after other disappointing experiences at your store, I would still spend my money with your company. I proceeded to stand in your store waiting for help . When I asked for help, I was told constantly " sorry, I'm busy, I'll send someone over" . This was at a very quiet time, hardly anyone in store . What was most frustrating, was that I could see your staff, talking to each other, chatting, laughing, sometimes, you had three member's of staff all with one customer! 28 minutes I stood there ! How did you end up being the only tech store on the high street I could walk in and buy a computer - there seems to be no where else I can go now , otherwise, I would have? Your customer service is appalling - I'll say that again - your customer service is APPALLING , I don't know if it's like that across all your stores , but at Wakefield - just shocking. I hope this service eventually manifests the results you outfit deserve. Closure and liquidation. Your appalling

September 21, 2026
Currys  - Wakefield logo

Reply from Currys - Wakefield

Hi Thomas,

I am sorry you were left with that opinion, it is really disappointing to hear.

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.

Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible.

Thanks - Tracy

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