Customized Girl Reviews 

218
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Ordered online through some search ads. The product looked nice, although the webpage could be a bit more sophisticated. Figuring out the design elements was not trivial. Ordering flow was simple... See more

Rated 5 out of 5 stars

Easy to use site. Lots of variety. Easy to communicate with customer service. Quick preparation time. Recieved item before delivery arrival date. I absolutely LOVE the customized hoodie I ordered from... See more

Rated 1 out of 5 stars

Placed and order for a single shirt, paid expedited shipping to receive it on the may 4, their site says shipped, the customer service rep says it shipped. Fedex says they havent received the package.... See more

Rated 5 out of 5 stars

I ordered shirts right before Christmas & paid extra to ensure they arrived by a certain date. When I chatted with the customer service representative after becoming concerned I wouldn’t receive them... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

www.customizedgirl.com Customizable clothing and accessories! www.customizedgirl.com/blog/ Join the statement maker community!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

218 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.4

All reviews

(218)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love love love this place

Love love love this place! I needed to change a picture after already ordering and the lady that I was emailing back and forth with was very helpful and kind. We got my order all squared away and it's on its way. This is the second time I've ordered from them and I will definitely be ordering again!

November 24, 2019
Unprompted review
Rated 3 out of 5 stars

Fabric is thin

Fabric is thin. The image is too high up. I wanted it on top of my chest. Wish they're design program factored in boobs.

September 16, 2019
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible! I ordered a pair of customized pjs for a friend's birthday and was charged twice by Customized Girl. When I emailed customer service to ask about the charge, they told me that it was a "holding" charge and would drop off in 7 business days ... TWO MONTHS LATER ... I am still dealing with the double charge and trying to get reimbursed. If I have known that it would be this much of a hassle, I would have made the pjs myself. Avoid the drama and order from another company.

September 11, 2019
Unprompted review
Rated 4 out of 5 stars

Size Trust Issues & Delivery Game

I am on the smaller side of larger women (5'10 tall, not busty, but hips n thighs that ruin lives), and I ordered a pair of runner's short. It was XL, didn't look like it was gonna fit but did. So gals, yes if you know your size they will fit, and now I have a pair of cute shorts that say Fight Me on the back. The design font was great. If you wear any sizes that are specific for "plus" I'd be a little bit careful, but for the most part their sizing is accurate. Oh also, my initial estimated delivery was July4th-7th, and they came in Jun 25, so their delivery system seems to be on point.

June 26, 2019
Unprompted review
Rated 5 out of 5 stars

I accidentally placed the order before…

I accidentally placed the order before my boss approved and was beyond impressed with the customer service that I received! Joyce responded within minutes and provided a great solution for my mistake! I am forever grateful. It is so refreshing to do business with a company that cares about their customers more than making a profit!

June 14, 2019
Unprompted review
Rated 2 out of 5 stars

Not so good

The designing experience was great. The printing was great. The material used on the dog bandannas is very cheap, see through and flimsy and totally unusable for me. I was very disappointed.

March 13, 2019
Unprompted review
Rated 2 out of 5 stars

Unhappy

Would have liked the product if it didn't say pictures on shirts all over the picture, found the design feature difficult to navigate, but maybe that's me, so I just wasted my money

December 26, 2018
Unprompted review
Rated 2 out of 5 stars

6 weeks & still waiting for my order.

I placed an order for a custom mug on November 09th. I received an email on November 30th saying it should be arriving. On December 9th I inquired with Customized girl about the order. On December 10th they returned my email stating that it wasn't their fault that it hasn't been received yet and that if I don't receive it by December 21st to contact them again.

This order was placed in the BEGINNING of November, anticipating that it would be here by Christmas as it is a Christmas gift. If I knew it would have taken almost 2 months to arrive I would have definitely ordered from a different site, likely for cheaper.

Definitely not impressed with the lacking customer service ive received from this company and likely won't order from here again.

December 13, 2018
Unprompted review
Rated 1 out of 5 stars

Use another vendor

Paid for expedited shipping, arrived 4 days late. Could not get anyone to respond to emails or pick up the phone. There are so many of these types of businesses that there is no reason to use this one.

December 5, 2018
Unprompted review
Rated 1 out of 5 stars

If i could give this Vendor a no star I…

If i could give this Vendor a no star I would. Very cheap lettering and shirt. The letters started to peel off right away. I paid over 30.00$ per shirt so I was expecting at least better quality on the lettering. So disappointed. Never buy from here again.

September 30, 2018
Unprompted review
Rated 2 out of 5 stars

I ordered several T-Shirts with…

I ordered several T-Shirts with customized designs from the Customized Girl online site. The ordering experience went well, no problems. The problems came with the execution. The screens on the shirts were technically correct, I guess, if you like to tilt your head to read things.
The screen prints were all at angles, and not all even at same incorrect angles. If they were all at the same skewed angle it would just be a funny waste of money...a gag T-shirt. These are so messed up it almost gives you a head ache to look at them.
There is apparently no quality control when they roll these things off the assembly line and toss them into the mail. My small child could have looked at these T's and known something wasn't right. There's no way someone didn't notice these shirts were bad before they were mailed out to me.

June 18, 2018
Unprompted review
Rated 1 out of 5 stars

Shi(r)t quality

The designing experience was good - but the quality of the shirt means that they are unwearable as are completely see through.

We are extremely disappointed that the product is so below what is reasonable - this was a complete waste of money. :(

February 23, 2018
Unprompted review
Rated 5 out of 5 stars

Very happy with the onesie

Very happy with the onesie. My son-in-law LOVED it for my granddaughter. Professionally done; looks great. My only reservation is that Gerber brand onesies run smaller than other brands, so I probably should have ordered 1 size larger.

February 1, 2018
Unprompted review
Rated 4 out of 5 stars

Easy to order

Easy to order. Fast delivery. Only knock is my sons T-shirt didn't have the silver outline around the lettering as requested.

February 1, 2018
Unprompted review

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