Cachet Wine Cellars Reviews 6

TrustScore 3.5 out of 5

3.6

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Company details

  1. Wine Cellar

Written by the company

Since 2004, Cachet Wine Cellars has been designing and building custom wine cellars that protect, preserve, and showcase wine collections of every size. With more than 500 completed projects across North America, our experience spans everything from private residential wine rooms to large-scale commercial installations for luxury properties, including MGM Grand, Palazzo, Waldorf Astoria, and Caesars. Our reputation is built on expert craftsmanship, innovative design, and a commitment to delivering exceptional customer experiences. Every wine cellar we create is tailored to the unique needs of our clients, ensuring optimal storage conditions while creating a stunning display for their collection. At Cachet Wine Cellars, we believe your wine deserves more than storage, it deserves a space designed to celebrate it.


Contact info

3.6

Average

TrustScore 3.5 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Best wine Cellars in the world

Best wine Cellars in the world. The Cachet Wine Cellars company staff are super knowledgeable and professional. Fair prices for quality wines cellars. Highly recommended for wine lover all over the country.

May 31, 2026
Unprompted review
 Cachet Wine Cellars logo

Reply from Cachet Wine Cellars

Thank you, David! We appreciate the raving review. Please reach out if you need anything.
Office@customwinecellar.com

Rated 5 out of 5 stars

Best of the BEST

After talking with several wine cellar companies, we chose Cachet Wine Cellars because of their experience and design ideas. We wanted a modern wine display that would fit seamlessly into our dining room, and they delivered exactly that.
The team at Cachet listened to our goals, provided detailed renderings and kept us informed during every stage of the project. The finished cellar looks incredible and feels like a custom feature that was always meant to be part of our home.
We would absolutely recommend Cachet Wine Cellars to anyone looking for a custom wine cellar or wine display project.

June 9, 2026
Unprompted review
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Reply from Cachet Wine Cellars

Thank you Christina for the review. We are so happy your dining room wine display is exactly what you are looking for. Please send us pics, we would love to showcase your cellar.

Rated 1 out of 5 stars

Buyer Beware!

We finalized our design and made an 80% deposit back in February of 2026. It is now June and the company is not responding to emails and has blocked their phone number. Buyer beware of this scam!

June 9, 2026
Unprompted review
 Cachet Wine Cellars logo

Reply from Cachet Wine Cellars

Hi Jim, we are very sorry to hear about your experience. Please reach out to office@customwinecellar.com, we would love to learn more so can get these issues corrected and resolved. Thanks

Rated 5 out of 5 stars

We are currently working with Cachet…

We are currently working with Cachet Wine Cellars and have just completed the design phase, with construction now underway. Our goal was to transform the space beneath our staircase into a custom wine cellar, and from our very first conversation, it was clear that the Cachet team had extensive experience, especially with under the stairs wine cellar projects.

So far, the entire process has been smooth and professional. Communication has been outstanding, and the team has been responsive, knowledgeable, and easy to work with every step of the way. We are excited to see the finished cellar and couldn't be happier with our experience so far. We would absolutely recommend Cachet Wine Cellars to family and friends.

April 4, 2026
Unprompted review
 Cachet Wine Cellars logo

Reply from Cachet Wine Cellars

Hi Fletcher, your project has been fun for the entire team. We are getting close to completion and we can't wait for the unveiling. Please reach out if you need anything.

Rated 5 out of 5 stars

Stunning wine wall

We had Cachet Wine Cellars design and build a custom wine wall featuring cable wine system, and the results exceeded our expectations. The wine wall is absolutely stunning and has become a true focal point in our home. The lighting design beautifully highlights the collection and creates an elegant, modern display.

The entire team was professional, knowledgeable and attentive throughout the process. They helped bring our vision, ensuring every detail was executed perfectly. The refrigeration system has been running smoothly since installation, keeping our wines at the ideal temperature with no issues.

We couldn't be happier with the craftsmanship, quality and overall experience. We highly recommend Cachet Wine Cellars to anyone looking for a custom wine storage solution that is both functional and visually impressive.

December 17, 2025
Unprompted review
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Reply from Cachet Wine Cellars

Thank you Hunter family. Its been a pleasure working with you on this gorgeous wine wall project. Please reach out if you need anything.

Rated 1 out of 5 stars

Fraudulent company, fake videos

We sent a deposit of 80% down for a custom wine cellar. Over the past few months they have changedThis included commercial refrigeration, installation, design and build of the wine cellar. Over 6 months they have repeatedly told us they were going to deliver plans and would delay week by week, sending documents that were not what we asked for. We have over a hundred emails and texts validating this. Our builder and designer have been in business for over 30 years and have never seen either negligence or fraud like this. They have many videos and promises none delivered.

March 13, 2026
Unprompted review
 Cachet Wine Cellars logo

Reply from Cachet Wine Cellars

Hi Tash, we are very sorry to hear about your experience. Please reach out to office@customwinecellar.com, we would love to learn more so can get these issues corrected and resolved. Thanks

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