The CV Centre UK Reviews 

2,102
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service, often highlighting its speed and the real value it delivers. The staff are frequently commended for their dedication, helpfulness, and personalized approach. Many people appreciate the outstanding quality of the work, noting their documents were rewritten to a high standard, feeling professional and authentic. However, some customers also noted that they did not achieve desired outcomes, such as receiving zero replies or interviews, leading them to question the service's value.

What people talk about most

Service

Customers consistently note positive experiences with service, praising the great work and quality received,... See more

Staff

People report positive experiences with staff, highlighting their efficiency, professionalism, and... See more

Response time

Reviewers highlight ambiguous aspects of response time, with many customers praising the quick and efficient... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the third time I've used The CV Centre, As always, they are professional, speedy and write amazing CV's and personal statement. I've dealt with James each time who is super efficient and his... See more

Company replied

Rated 5 out of 5 stars

I recently worked with James and Claire on a full overhaul of my resume, and their support has been exceptional. Their guidance, analysis, and direction were exactly what I needed to bring my outdated... See more

Company replied

Rated 5 out of 5 stars

James went through my CV and reviewed it in a very constructive way. Lots of great feedback without ever feeling like I was being talked down to. I had assumed, like most job hunting support, it would... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with The CV Centre. The quality of the work was outstanding — my CV and LinkedIn profile were rewritten to a much higher standard, and the result felt both professional and... See more

Company replied


Company details

  1. Resume Service
  2. Career and Education Provider
  3. Career Coach
  4. Career Guidance Service
  5. Employment Agency
  6. Life Coach

Written by the company

Britain's Top CV writing services company - established in 1998 by best-selling careers author James Innes. Our team is a mix of in-house and freelance CV writers and career experts - all of us are digital nomads working flexibly from home all over the UK and beyond. Learn more about our team at https://www.cvcentre.co.uk/about/meet-the-team We provide a whole range of career services such as; - Professional CV Writing (we pride ourselves on a tailored and personal approach starting with content all the way through design so if you want a purple CV we'll make it happen) - LinkedIn profile makeovers (rewrites) - cover letter writing service - application form completion service - personal statement writing service - free CV review calls (a real review with real advice from a real human in the form of a 15 minute call) - interview coaching (one on one interview preparation call with our interview coaches) - online reputation management (we'll provide a report on your public search and social presence with guidance on how to improve) - business photo editing (for your LinkedIn profile picture, CV photograph or LinkedIn banner image)


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.4

All reviews

(2,102)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top Quality Job

The approach was highly professional, marked by interactive engagement, attentive listening, and a swift turnaround. The final deliverables were of exceptional quality.

August 29, 2025
Unprompted review
The CV Centre UK logo

Reply from The CV Centre UK

Thank you very much for your kind words, Kemmy! We're delighted. "Exceptional" is just the kind of praise we love to receive!

Rated 5 out of 5 stars

I had a lovely discussion with Claire…

I had a lovely discussion with Claire and am confident that i am going to get a good result out of my engagement with the CV Centre UK

August 15, 2025
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Reply from The CV Centre UK

Thanks very much for your kind compliments!

Rated 5 out of 5 stars

Very quick response and I was happy…

Very quick response and I was happy with the personal statement. Thanks!

July 31, 2025
Unprompted review
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Reply from The CV Centre UK

Thank you, Sadaf! We appreciate you taking the time to leave this 5-star review.

Rated 5 out of 5 stars

Professional CV - CV Centre

I have to say that I had never thought about getting a Professional CV / Resume before but I am so glad I did
The service that the CV Centre has been exceptional from the start to the end.
I would like to thanks James and Claire for their help and dedication from Day 1.
I would also like to thank everyone else was involved in the process and who worked behind the scenes to keep things moving.

Thank you again CV Centre

July 28, 2025
Unprompted review
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Reply from The CV Centre UK

Thank you very much indeed, Gary! A lovely 5-star review. And we'll admit that we love being described as "exceptional"!

Rated 5 out of 5 stars

Excellent Service – Worth the Wait for Quality Results

Claire was patient, professional, and a pleasure to work with. She gathered a lot of information from me and tailored everything with clear key achievements followed by responsibilities, exactly as I’d asked. The results were excellent and I’d definitely use the service again. Just a heads-up — they can get quite busy, so unless you pay for the urgent service, it’s worth being patient to receive the high-quality work they produce.

July 20, 2025
Unprompted review
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Reply from The CV Centre UK

Thank you very much, Ali! Really kind of you to take the time to leave this comprehensive review. Indeed, we can get quite busy! We do always aim to turnaround orders as quickly as possible but, as you say, we do also offer express services for this with a specific deadline to meet.

Rated 5 out of 5 stars

Iv'e been with 'The CV Centre'

Iv'e been with 'The CV Centre'. for many years, my CV's they updated for me on a yearly basis, as I am freelance, their attention to detail, as well as skills is exemplary. Highly recommended for those who need a professional CV

June 6, 2025
Unprompted review
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Reply from The CV Centre UK

Ian, we are very, very grateful for your kind words - and we look forward to working for you for many years to come!

Rated 5 out of 5 stars

I honestly can’t believe it

I honestly can’t believe it — I submitted a CV request on a Saturday night because I was in urgent need of a quick turnaround, and they delivered it to me on Sunday.
They worked on a weekend just to help me, and that kind of dedication and humanity truly means something. They did everything they could to support my success.
I’m genuinely grateful to this incredible team — thank you so much!

June 1, 2025
Unprompted review
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Reply from The CV Centre UK

What a really lovely review, Arman! THANK YOU! We certainly do our best - and we are delighted to have been of service to you.

Rated 5 out of 5 stars

Amazing Job Done

One of the best experiences I have received soo far excellent job done and also very fast in responding and doing everything I asked of

May 29, 2025
Unprompted review
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Reply from The CV Centre UK

"Amazing" is a very kind description, Kwadwo! We really appreciate it.

Rated 5 out of 5 stars

I am happy for the service

I am happy for the service. And I won't hesitate to contact again. James was the best I could have for my CV.

Soon I will come back to ask for more adjustments of my CV and cover letter for some specific positions. Thanks for the support!

May 23, 2025
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Reply from The CV Centre UK

Thanks very much, Zacarias for this lovely 5-star review of our CV writing service.

Rated 5 out of 5 stars

Great service

James was a very efficient & professional writer. I was slow to check my account so I am unsure how fast standard delivery is but I got mine in a week. Very happy with the content & layout. My cv now looks super , many thanks .

May 20, 2025
The CV Centre UK logo

Reply from The CV Centre UK

Thank you, Jo, for your 5-star review of our work here at The CV Centre!

Rated 4 out of 5 stars

Excellent Service

My experience with The CV Centre was excellent. I received a prompt, professional service assisting me with a well-structured job application personal statement. I feel more confident and prepared for interviews.

May 14, 2025
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Reply from The CV Centre UK

Thank you very much for taking the time to leave this lovely review. "Excellent" is definitely what we always aim for!

Rated 5 out of 5 stars

Excellent service

Excellent service, professional and experienced writers. I’ve tried other companies for my CV this one comes out on top. Highly recommend.

Lisa - Director

March 27, 2025
The CV Centre UK logo

Reply from The CV Centre UK

Thanks so much, Lisa! We are delighted to have been of assistance.

Rated 5 out of 5 stars

I wanted to be an employer who would hire such an employee as was described in my CV .

I wrote my CV, and I thought it was good. But once one of my university professors told me that it was good, but not perfect and could be better. I searched the internet for someone who could make me an ideal CV. That's how I came across The CV Centre™ UK.
Immediately, my sixth sense told me that this was what I was looking for. As a single mother who often wonders how to make ends meet and manage her small budget, I initially hesitated a little because I had to pay (this is not a small amount for me). But then I convinced myself that this is an investment in my and my son's future. So, I said to myself, come on, my girl, do it. And I did it...When I received my first draft, I couldn't recognise myself. The CV was so well written that I wanted to be an employer who would hire such an employee as was described in the CV. My qualities were highlighted in a very professional way. In these two pages of my CV, my qualifications, achievements and talents were collected and highlighted; I almost couldn't recognise myself. This week, I start sending my new CV to employers, and I am sure I will start my dream job very soon.
Thank you, Alisdair, James and the whole team at The CV Centre™ UK.

May 5, 2025
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Reply from The CV Centre UK

We are all very, very grateful to you for taking the time to leave such a clear and comprehensive review of our work here at The CV Centre™ UK. Thank you!!!

Rated 4 out of 5 stars

Professional Service with Room to Grow

Overall, the process was very professional and efficient. Communication was fast and helpful throughout, and I always received quick responses to my questions. Alisdair implemented all requested changes promptly and with care.

That said, I would appreciate seeing a wider selection of CV and cover letter templates. The current options feel a bit too generic considering the premium pricing. A more distinctive and modern layout would help the final documents stand out more.

My LinkedIn profile was handled well, though I believe it could have included a bit more depth. In the end, I refined it myself. Personally, I expected a more interactive process, perhaps a guided session directly on LinkedIn with a member of your team. That would have helped me better understand how to present myself online, especially since I’ve had limited experience with LinkedIn until now. I imagine others in a similar position might feel the same.

All in all, though, it was a very professional service with strong results. Many thanks for your support!

April 15, 2025
Rated 5 out of 5 stars

James reviewed my CV with me and gave…

James reviewed my CV with me and gave me some pointers I hadn't even considered, but that made perfect sense when he pointed them out. He's extremely knowledgeable and very easy to work with. As a professional editor myself, I was very impressed with his knowledge and attitude. I would recommend James without reservation to anyone who needs a CV updated, rewritten, or developed.

March 10, 2025
Unprompted review
The CV Centre UK logo

Reply from The CV Centre UK

A big Thank You from James and the team for your kind words, Libby. All of us really appreciate it.

Rated 5 out of 5 stars

James the CV writer was amazing

James the CV writer was amazing, he ensured every step of the way and checked with me if I needed anything added and also delivered a very immaculate CV defining my key skills for future employment. Very pleased with the outcome and hope to get invited for future interviews.

February 13, 2025
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Reply from The CV Centre UK

"Amazing" is definitely a great compliment! Thank you so much! We are delighted to have been of service.

Rated 5 out of 5 stars

Very professional service

Very professional service, my CV was done in no time by James. He was very knowledgeable and very helpful with everything towards making my CV professional. Would not hesitate to recommend.

February 16, 2025
Unprompted review
The CV Centre UK logo

Reply from The CV Centre UK

Thank you, Nadia! Your kind 5-star review is much appreciated by us all.

Rated 5 out of 5 stars

I used their service for over 10 years…

I used their service for over 10 years and my CV and cover letter always stands out. They are fast and super professional. I personally think are the best CV writing service on the market.

February 4, 2025
The CV Centre UK logo

Reply from The CV Centre UK

We can but be very grateful indeed for over a decade of loyal custom - and for your judgement that we are the best CV writing service out there!

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