The PC looks great, and is NOW performing well. However, I did have to go in and loosen screws around the AIO CPU cooler due to clicking noises. Support was very helpful and response in that rega... See more
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Company details
- Computer Hardware Manufacturer
- Computer Accessories Store
- Computer and Accessories Store
- Electronics Store
Written by the company
CyberPowerPC is one of the nation-wide leading computer system manufacturers. As published in the Los Angeles Business Journal in 2003, we were the fastest growing private company in Los Angeles. With vision, commitment, and steadfast determination, we manufacture and distribute various customized high-end gaming machines, notebook systems and high performance workstations to meet the unique needs for gamers, businesses, government agencies, educational institutions and other end-users. CyberPowerPC was founded with two simple goals in mind. It is to provide our customers with both personalized cutting edge technology at wholesales prices and an extensive range of technological support. By being the manufacturer and the distributor, we are dedicated to meet your personalized desires with the highest performance for all your gaming and digital media solutions. Assisting our customers through the technological transition, we are committed to provide the best prices for all computing needs. When it comes to value, CyberPower Inc. leaves the competitors behind. Our computer systems are assembled carefully, rigorously tested and built to last for the long run. If you are looking for a wide selection of products, customization, and excellent technological services at the best available prices, CyberPowerPC is your ultimate choice!
Contact info
730 Baldwin Park Blvd , 91746, City of Industry, United States
- 888/900-5180
- www.cyberpowerpc.com
Replied to 1% of negative reviews
Typically replies within 2 weeks
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The PC is well made
The PC is well made, didn't have to do really anything before being able to use it. Shipping was faster than I was expecting, and the computer was package very securely.
Thank you as always!
Great pc but poor care
The computer works great however an electrical connection for the fan came damaged.
Excellent Computer
Sales department was helpful, delivery was prompt and the computer arrived in perfect shape and has performed better than expected!
From purchase to delivery and after
From purchase to delivery, no problems whatsoever, excellent service. Setup was simple and easy, the only issue being that the mouse only partially works; the left and right buttons are fine, but there's no cursor on the screen and no color on the mouse itself (probably a hardware problem). I'm still waiting for feedback on this aspect. A good product for gamers.
The customer support was amazing at…
The customer support was amazing at helping to get matter resolved. I recommend for anyone looking to purchase a gaming system to consider purchasing a Cyberpower PC. The computer works amazing and deals are amazing. Will be purchasing again.
Justin W.
Peak Customer Service
When I missed my package delivery, sales was super helpful on the phone
The PC was good for 4 months then all went wrong
The PC was good for 4 months then all power went in the PC. They then told me I have to pay to get it fixed even under warranty. I requested a phone call with them and the person on the phone was horrifically rude. All I asked for was it fixing as I had no problems before that. That phone call told me everything I needed to know about the company. I’ve now requested a refund and will be using that money to go elsewhere.
It was great thank you!
spending money - Great. Need help - not so great
great when spending money, not great when you need help from them with issue on the PC you spend over 2k on. Contacted Cyber power to discuss an issue with my graphics card, endless loop of no answers.
Pure Power Meets Clean Aesthetics
Absolutely love my new CyberPowerPC build! The white Lian Li case, blue RGB glow, and custom water-cooled CPU make it look like a showpiece. It runs whisper-quiet, stays cool under load, and crushes 4K gaming with the RTX 5080. Super clean cable work and flawless performance — pure power and elegance in one setup. Highly recommend!
Great experience!
Excellent shipping time and quality of…
Excellent shipping time and quality of Product!
My computer (4080) is a little over a…
My computer (4080) is a little over a year old and I'm starting to have issues. I missed the 2 year warranty policy for parts by 6 days!!! I purchased the computer (spent over $4,000) on 11/9/24 and if I had purchased it on or after 11/15/24, my parts would still be under warranty. I have had to recently purchase a new fan because the baron in the fan went bad and it started making a terrible noise. Now, my CPU cooler is going bad. I can order one on Amazon for approximately $160. This should NOT be happening when it is ONLY a little over a year old. I would not recommend buying from this company. I just spoke with a customer service representative and kindly asked if they would make an exception and was told no. :(

Reply from CyberPowerPC
Love my new pc!
This is my second PC from Cyberpower and I’m beyond satisfied yet again!
Easy website, quality components
The website is easy to use. Lots of choices to customize exactly what you want. This is my 3rd PC from them and they've all been rock solid performers.
Thank you again
Cyberpower PC provided me with a top of the line PC at a reasonable price. They did not cancel my order and increase price due to skyrocketing market value of GPU and memory (like corsair recently did for prebuilt pc for someone else).
Cyberpower is a great pc choice and…
Cyberpower is a great pc choice and gave me real time updates until it arrived to my house. Its a good pc overall with fair customization and prices.
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