CyberSelect Reviews 199

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Typical brilliance from the CyberSelect team .... Julie might be majoring in Accounts and Mark on the road doing installs - nothing is too much trouble. Fab gear they resell, and the service is top no... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Julie who passed me over to the technical team to check I was ordering the correct item. The one I wanted wasn’t in stock so a more expensive substitute was offered for the s... See more

Company replied

Rated 5 out of 5 stars

Good old traditional customer service (i.e. you matter to them) backed up with great technical knowledge and good prices - what more could you want. I started a barn conversion about 9 mont... See more

Rated 5 out of 5 stars

I recently was hired to sort out a TV signal distribution problem. The property only had cat5E cabling over 5 floors and all aerial and satellite feeds came into the basement. Using Wyrestorm pro... See more

Company details

  1. Hi-fi shop

About CyberSelect

Information provided by various external sources

CyberSelect Ltd is an independent, highly professional UK company dedicated to making technology useful around the home. We supply home cinema, multi room audio, home automation and home networking items for self install. Many years of experience have enabled us to become a dynamic custom install trading company also specialising in smart home equipment. We look forward to talking through your own ideas and requirements.

If you would like to come and discuss your plans please drop into our Norwich showroom, (address below) any weekday from 9:00am to 4:30pm. We are not open on Saturdays as a rule, but if we are available we will open for you by appointment. If you are coming a long distance during the week, please just give us a call first.


Contact info

4.9

Excellent

TrustScore 5 out of 5

199 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent advice

I rang CyberSelect as I knew I wanted ceiling speakers and amps for my new build bungalow, but needed assistance with every aspect about it all. I spoke with James S Davis who not only advised me and pointed me in the right direction, he also drew me a plan of my property and advised how many ceiling speakers I should use, where they should be positioned and whether I should buy single stereo speakers for smaller rooms i.e. bathroom and utility. He then further assisted by showing me how the speakers should be wired and how many amps I should initially purchase. I could link the utility to the kitchen for example. He said the system I was purchasing could be added to and I could put additional speakers outside and add additional amps when I could affoard more. Such a complete service. I would definitely recommend CyberSelect to anyone.

November 25, 2015
Unprompted review
CyberSelect logo

Reply from CyberSelect

Good afternoon Yvonne,

Thank you for your review, we are pleased that we could assist with your planning and offer useful advice. Thank you for your custom.

Best regards Mark and the team

Rated 5 out of 5 stars

EZ CAT 6 Connectors

been using these connectors for a while but now that i need some more i used CyberSelect. Very professional in approach, had them in stock and they were here the next day as i had asked. very good service and i was kept informed throughout of my purchase of where everything was. Definitely will use again and recommend highly.

November 16, 2015
Unprompted review
Rated 5 out of 5 stars

Great service

This company and staff could not have been more helpful. I highly recommend that you try them out.

November 12, 2015
Unprompted review
CyberSelect logo

Reply from CyberSelect

Thanks for your feedback, and for your custom

Rated 4 out of 5 stars

Good service

I selected standard delivery 3-5 days but it arrived in 2. Brilliant!

September 26, 2015
Unprompted review
CyberSelect logo

Reply from CyberSelect

Thank you for your review, it is much appreciated. We are pleased that you are happy with the service you have received.

Rated 5 out of 5 stars

C - Bus system

Fantastic service, great to deal with, nothing was too much trouble when trying to get equipment for a C-Bus system.

We definitely use them again.

September 16, 2015
Unprompted review
CyberSelect logo

Reply from CyberSelect

Good afternoon Jonathon,

Many thanks for your generous review. All feedback really is appreciated and gives other potential customers confidence when purchasing.

Best regards

Julie, Mark & Team

Rated 5 out of 5 stars

excellent service

I called CyberSelect before placing order for advice on what to get. They went over everything with me and told me what to get. When I placed my order, I ordered a product that was slightly different and they called me to advise the error and sent the other product that was actually cheaper. The products arrived next day with no hassle.

August 28, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I've ordered many items from this company and have not been let down. I did encounter a couple of issues that were dealt with promptly and I was kept fully informed at each stage by Julie. I highly recommend this company and will continue to be a regular customer

August 20, 2015
Unprompted review
Rated 5 out of 5 stars

Knowledgeable, Helpful and Prompt

I contacted CyberSelect to purchase some Rako controllers and a length of LED strip. I found the whole experience pleasant and I felt I was dealing with people who had real and relevant experience of the tools I intended to use. The goods arrived promptly and were well packed.

I will certainly use CyberSelect again if I need any further items of this nature.

July 9, 2015
Unprompted review
Rated 5 out of 5 stars

Great service

I first bought from Cyberselect 10 years ago, and have always been very happy with their service, including the speed and helpfulness of their responses. By assisting in choice of product and helping advise on solutions, they add real value to the shopping experience with them.

June 14, 2015
Unprompted review
Rated 5 out of 5 stars

Couldn't be more helpful or efficient!

These guys are great. The service was excellent - only a small order for them but a crucial element for us to meet a deadline. They really went the extra mile. Highly recommended!

April 20, 2015
Unprompted review
Rated 5 out of 5 stars

Beyond expectation

Found this Company on the web, sent an email to these and 2 others, these guys gave an immediate response, gave them a call ordered a remote, which I thought was obsolete and it arrived the following day. They even sent an email telling everyone the time it would arrive AND GUESS WHAT IT DID. Would recommend them to anyone!

April 17, 2015
Unprompted review
Rated 5 out of 5 stars

Great Service

Had trouble finding the items I wanted on the net and this place was the very few to stock it. In addition, the delivery was super fast.
I will be buying from here again as I will be needing more stock

April 17, 2015
Unprompted review
Rated 5 out of 5 stars

Great Service and so helpful

I wanted a solution to all of the clutter under the main TV and to be able to move my Sky boxes into the loft and have Sky available with a quality picture at each TV using the existing coaxial cabling.

I emailed CyberSelect and James came back to me with the solution - I have a limited understanding of TV distribution but James explained how it would all work and has provided a diagram and instructions.

A great service and nothing seem too much trouble.

Would certainly recommend them.

April 7, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent reliable service

I used Cyberselect for the first time recently. Not only were they the cheapest, but the service was faultless, with my items arriving a day before they were due. I will definitely be using them again :-)

March 24, 2015
Unprompted review
Rated 5 out of 5 stars

Great Service, great communications.

First time we have dealt with CyberSelect. Mark was professional, great service and excellent product knowledge.
Would recommend 100%

March 16, 2015
Unprompted review
CyberSelect logo

Reply from CyberSelect

Many thanks for your comments and look forward to dealing with you in the future. All arrived safely this morning.
Rgds Mark & team @ CyberSelect Ltd...

Rated 5 out of 5 stars

Service

Prompt service, my delivery came on time as was impressed with the products.

Eman.

March 7, 2015
Unprompted review
CyberSelect logo

Reply from CyberSelect

Excellent news, great to hear the HDMI products work well for you. thanks again for your order. Mark, Julie & Team @ CyberSelect...

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look