Great 2 day stay
Great 2 day stay
Anna tony and Ahmed where really great and friendly .
Hotel located in the centre of Prague.
I would advise eating in hotel great value and food is delicious.
September 23, 2024
Unprompted review
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The Czech Inn is a wonderful place…
The Czech Inn is a wonderful place which gives you much more than you asked for. In 2022 my mother died and we had to cancel our trip to Prague. I contacted the Czech Inn and they gave us a full refund despite their policy of giving no refunds.
Just recently we rebooked our trip. We paid up front but my bank would not let me pay for the cost in Czech Krona. I did an international payment instead which worked, but for some reason there was a £7 missing from the cost. They said we could pay it when we got there, but then they said it's fine, no need to pay it at all! So we saved £7. In addition to this they gave us 10% off by using a voucher code.
In addition to this they are one of the few places which let you book twin rooms instead of a double/twin room where it's pot luck which you actually get.
September 20, 2023
Unprompted review
BEWARE no refunds, no customer support.
We booked an accommodation for three nights, unfortunately we had to leave within 24 hours of check inn due to circumstances back home. The employee at the reception told us that we would get our refund if we sent an email and explained our situation. It has been several weeks with no real response from Czech inn, several emails and phone calls later we have yet to hear about the status of our refund or see any money returned to us. The employees at the reception are unhelpful as they apparently have no means to reach their managment or office department. I would not ever book here again, they are slow to respond, unhelpful and downright dishonest when it comes to them refunding you.
Find a another hostel or hotel, plenty of those in Prague.
July 15, 2022
Unprompted review
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