D-ID Reviews 

poor customer care tried to cancel subscription 2 hours after i bought it as it was clearly not able to do what i thought it could , asked for your cancellation policy still not received it, i have reported you to my bank.
There are better apps out there and companies who care about their customers

Avoid D-ID at all costs!

This is by far the worst system I have ever tried—a complete waste of money. The features they advertise are nothing but beta versions that don't work, and the rest of the system is completely useless in Firefox. Even in Google Chrome, nothing functions as it should.

I spent 4 hours trying to verify my AI clone, and it still doesn’t work. I uploaded 7 videos exactly as they instructed, and none of them worked. On top of that, they constantly push you to pay more by locking essential features behind an extra $108 per month.

Save your time and money—stay far away from D-ID!

I would not recommend this site at all. It is completely lacking in transparency, especially when it comes to avatars and the various settings and selection options. It’s frustratingly unclear how these features work, and there’s little to no guidance provided. If you’re looking for a straightforward and user-friendly experience, this is definitely not the place to find it.

6 fraudulent charges on my credit card from this platform. Never heard of it, never used it

I had a fraudulent charge from this place on my credit card. I never even used an app or their services. I’m 72 years old and could care less about their products. Do not use this company.

I used the "Create A Video" option. I'm not sure how anyone can use this product to create "education and training" videos with the restrictions it has. First, there's a 3850 character limit for the text. Yes, 3850 characters, not syllables or words. If you want to upload an audio file instead the max is 5 minutes, even though the maximum size of the upload is 15MB. Once a video gets generated your credits are gone. There's no going back and editing the video for free. The only edit option is "edit as new" and buy more credits as necessary. Because of the length of my project, 8500 characters, I had to create 3 videos (mp4s) and use ffmpeg to merge them. The interface is intuitive and very easy to use, it's the restrictions that make it unusable.

This is going to be the third month that D-id charges me for money. I emailed them many times to cancel my subscription because I failed to cancel it, I could not find the buttons right or left as they directed for the settings(it might not exist). Initially it was a free trial and I just browsed a little bit to see how it worked. But it was a trap,DON"T TRY IT or you will be charged every month and struggle to get out of it. Can anyone help how to get out of this sagga? Thanks

This app is the worst app on the planet. Who created this crap? So dumb. For $5.99/mo you only get 10 minutes of video a month? Like, What? and it also includes their stupid watermark. RIDICULOUS! Please do yourself a favor and spend your money elsewhere.

Worse experience, don't buy paid subscription. Every time got error.
Very horrible experience.

On their website, they only say that in the Advance package you can remove/replace the watermark with your own. What they don't say is that you need to be a developer to do this. Dinesh was very unhelpful, didn't answer any of my questions and suggested to rather fix this myself, and this while I have told him I am not a developer. Further, priority service is part of what you pay for as an Advanced user however, your priority to Dinesh means he may respond to your query 3 days later.

Never signed up for a paid subscription, got charged, and no reply from customer service after several emails. No online chat support either. Disappointing.

This tool is a bad joke! All images seems to violate the content guidelines.. BUT you can BUY a subscription and the images are fine!? -Scammers!

It is the best for creating talking avatar videos, excellent quality, and also fast in creating them. The only flaw is the credit system; if the video turns out poorly, credits are still deducted, which is not fair. However, the customer support is excellent; sometimes they refund you when they see that the video came out with defects. Definitely the absolute best on the market.

Utter tripe. An error happened when I created a video and it said to resubmit the data. Not only did it resubmit the data but charged me for multiple times for their system error. I did contact support who stated they would resolve the error and refund the charges - unfortunately, the did not and no longer respond to emails. I will be contacting bank to enter a chargeback

Pricing is absurd. For $5.99/mo you only get 10 minutes of video a month, and it includes their watermark. If you want an hour of video a month, it's $300, and still includes a watermark!

Dear Team

I am writing to express my absolute delight with D-ID, a revolutionary platform that uses advanced AI technology to protect your privacy by anonymizing personal photos and videos. I have been using D-ID for a couple of days now, and I can confidently say that it has exceeded all of my expectations.
d-di.coms technology is truly remarkable, and it is evident that the team behind it has put a lot of effort into creating a cutting-edge solution that addresses a crucial need in today's digital age. The process of uploading photos and videos to D-ID is simple and straightforward, and the platform works quickly to transform your media files into unrecognizable images that cannot be identified by facial recognition algorithms.

What I love most about D-ID is how user-friendly it is. The platform is intuitive, and the user interface is designed to make the process of anonymizing your media files as easy as possible. The team has done an excellent job of making the technology accessible to everyone, regardless of their level of technical expertise.

Overall, I would highly recommend D-ID to anyone looking to protect their privacy and safeguard their personal information. The platform is a game-changer in the world of data privacy and offers a much-needed solution to a growing problem. If you're looking for a reliable and effective way to anonymize your photos and videos, then D-ID is the perfect choice for you.

Thank you for giving me the opportunity to share my thoughts on this fantastic platform. I am confident that you will find D-ID to be an invaluable tool, just like I have.