Dabs Reviews 

3,154
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Don’t use this lot. Had to cancel, no refund even with a months notice. So, now I’ll never use them again and I’ll tell others not to use them, an excellent example of how to upset your customer base... See more

Rated 1 out of 5 stars

Order made 3 March 2016 but only received one black cartridge - still waiting for 3 high yield colour cartridges and a reply to my query via their online contact form. I'm willing to reconsider thi... See more

Rated 1 out of 5 stars

I haven’t used dabs for some time, but it's now terrible - what's happened? You used to be able to buy individual components to build a computer. Instead the site now provides the normal bland stuff I... See more

Rated 5 out of 5 stars

I've been buying computer parts from Dabs for about 15 years and have never had any problems with them. They always deliver when they say they will and everything arrives well packaged and in perfe... See more

1.9

Poor

TrustScore 2 out of 5

3K reviews

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1.9

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(3,154)

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Rated 5 out of 5 stars

No issues at all

Comms by email were great and informative and delivery was speedy. The two items came at the same time and were well packaged.
Absolutely, nothing to moan about.
Thanks Dabs!

March 24, 2016
Unprompted review
Rated 2 out of 5 stars

Very slow returns unhelpfull staff. ok if nothing goes wrong

i wont use this company again and would tell others to have another shop around and try not to yourself. what they don't get is its all about repeat business and depending how they deal with a return will have a big impact on if you order again. based on how they have dealt with me if you can i would use someone else. i have been given a lot of incorrect information by the team on the phones not good. they have sat on my return for 4 days before they even logged it into there system. they are in no rush to give me my £660 pounds back for a faulty monitor. They are very good at quoting the small print that at the end of the day most of us don't read. i thought that a company owned by bt would be better.
i sent an email and there system quoted a 3 day response well its well after 3 days and i am still waiting. also is 3 days really except able should it not be longer than 24hrs.

March 24, 2016
Unprompted review
Rated 5 out of 5 stars

My dabs

I have used Dabs for some years now and have always found them to be very good and helpful. Even when my son`s laptop went faulty in the first year ,it was repaired quickly and returned with no fuss.

March 24, 2016
Unprompted review
Rated 4 out of 5 stars

Great product, next day delivery until 6pm

Was looking for a solid state drive laptop and although I wasn't overly fussed regarding to the product I was bound by company finances! Dabs offered a great product and the price was almost too good to be true!! I completed the order and as promised (for a small £10 fee) the laptop arrived early the next day.
My only negative and reason for not rating 5 was that shortly after the order I was called at work by a foreign sounding call centre asking me to verify my company information and asking questions about the payment card. Firstly how do I know who they were? No name was given and they could have easily been a fraudster as I was! And as I was at work, the phone system was minutes away from an automated answer machine message. I wouldn't have spoken with anyone then so would I have still been sent the laptop??

March 23, 2016
Unprompted review
Rated 2 out of 5 stars

Lacklustre service and responses and potential for fraudulant orders on your account

I ordered a laptop from Dabs. Received ok, except that the warranty
was set as 31/10/15. When I checked the build and warranty date it was
obvious this was old stock. But they did not mention this.
I contacted dabs via phone to get the warranty updated and via the website. I rang again and have emailed. also checked my account with them which card and noted a random order, which I had not placed. Their advisor admitted over the phone that one of their reps input the order on my account in error. Worrying as this may have got charged to my card, although she said not possible. But it was possible for a random order to be placed on account???

I quickly removed my details. Would suggest you don't store your card details on the account. Will give this retailer a miss as scope for fraud and not really fast with responding to web queries. It's a BT company so I guess they don't care.

March 23, 2016
Unprompted review
Rated 2 out of 5 stars

Not yet delivered.

I ordered a small item from Dabs about 8 days ago with standard delivery but have yet to see my purchase. It was paid for straight out of my bank account.

March 23, 2016
Unprompted review
Rated 1 out of 5 stars

Twice ordered, Twice Dabs have given rubbish service!

First time i ordered from this site, i paid for saturday delivery and it turned on on the monday at a collection shop and not my house, then was told to go pick it up from teh collection point even though it wasnt near my house and they didnt care that it was 2 days late and not actually delivered to the correct address!. Second time i order (i was a fool to go with this company again)a very expensive headset from them and pay for next day delivery as i need them urgently and it turns up on time however its faulty! worst company ive ever used! and cant even return the faulty goods as it has to be returned via the manufacturer! so they just take your money and fob you off.

March 22, 2016
Unprompted review
Rated 5 out of 5 stars

Fabs Dabs

Good price for a good quality product which was delivered very quickly without leaving the house.

March 22, 2016
Unprompted review
Rated 4 out of 5 stars

Tighter shipping cost integration required.

Ordered a £40 Solid Slate Disk which shipped for £0.98. No problem. Ordered a £5 bracket to mount it. Shipping jumps to £4.50. Now I wouldn't have a problem paying realistic P&P on a low cost item to be shipped on its own as there won't be enough profit to cover it. But the Dabs shipping computer needs to think to itself that a low cost item is hitching a ride with a higher cost item so doesn't need to buy its own ticket.

All ends happily as the nice lady credited me the difference in P&P.

Thanks.

March 22, 2016
Unprompted review
Rated 4 out of 5 stars

Good prices, poor delivery

The product prices are good but the delivery is expensive and slow for example:over three pounds to spend three days delivering Microsoft Office. Compare this to Farnell where if you order by 20:00 delivery will be10:00 the next morning ...for free.

March 22, 2016
Unprompted review
Rated 5 out of 5 stars

Awesome!

I recently purchased a laptop harddrive from dabs. Item arrived within a couple of days of ordering and the hdd was very well securely packaged. I'm really pleased with the level of service , would highly recommend. 5*

March 21, 2016
Unprompted review
Rated 3 out of 5 stars

Inflexible ordering system and lack of information

Took over a week to dispatch due to an item being out of stock. Couldn't modify the order in the meantime due payment being via Paypal, so they said. No information volunteered via email or text, I had to call several times to get updates. Great in all other aspects, but could do better in this area.

March 20, 2016
Unprompted review
Rated 5 out of 5 stars

Great value and service

Choice came down to Dabs or Amazon.
Thought I'd try a local company and delighted that I did. Price was good but not at expense of service which was great. Delivered next days despite paying standard postage.

March 20, 2016
Unprompted review
Rated 5 out of 5 stars

all good

Received my laptop in very good time. No problems from ordering through to receiving. Pleased to recommend this company, I`ll be back.

March 20, 2016
Unprompted review
Rated 5 out of 5 stars

Great service as always

I regularly buy from dabs for my small computer business. Always good prices, (I check regularly!), good products fast delivery. What else do you want. Many thanks all!

March 20, 2016
Unprompted review
Rated 4 out of 5 stars

Generally good

Cheaper by 30% than some other sites. Fast delivery. Only slight problem during payment caused by my unusual browser settings resolved by friendly, knowledgeable and professional local support staff. Overall quite satisfied and would shop here again.

March 20, 2016
Unprompted review

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