SOS Dansk Autohjælp Reviews 8,648

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Friday night before we should drive into Germany on Vacation, I realized we had a screw in the driver side rear tire. I called Toyota and an SOS truck number 607-28 responded, a guy named Tobias. He... See more

Rated 5 out of 5 stars

Our old VW campervan broke down while on holiday and the guys from SOS carservice were great! Thinking with us about options and dropping us off at a hotel, while the van went to the garage. Nice peop... See more

Rated 1 out of 5 stars

They do not take responsibility for the damage caused to the vehicle....I spoke with them countless times both in writing and on the phone...they lied to me several times...and their operator on the p... See more

Company replied

Rated 5 out of 5 stars

We were on a weekend break in Copenhagen when we got a flat tyre. Ras from Brondby arrived within an 90 mins which we thought was really good. He was very polite, friendly, helpful and professional. H... See more

Company details

  1. Towing Service

Written by the company

Hos SOS Dansk Autohjælp får du Danmarks bedste vejhjælpsabonnementer fra 58 kr. pr. md. Sidste år hjalp vi danskerne over 470.000 gange. Vi er fremme ved 9 ud af 10 inden 60 minutter - overalt i Danmark. Høj kvalitet og hurtig hjælp, når det gælder!

SOS Dansk Autohjælp A/S

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

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Replied to 97% of negative reviews

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Rated 1 out of 5 stars

Very bad service

Very bad service. I had flat tire on a Saturday afternoon, which they fixed with glue for DKK 1.400 so I could drive to a garage. The mechanic said that it could hold for a long time and many drivers in other countries keep driving on it. When I was ready to drive to a garage 2 weeks later the tire was flat. They advised me afterwards that it was only a temporary solution and that I would have to pay again about the same amount for the same solution. Not willing to meet the customer in any way, only repeating their rules. I will get my assistance from another company

I can already see their answer below, but I can respond that I have been in contact the last 2 days. Bad fix and bad advice and not taking responsibility at all for a bad service. Hiding behind the rules instead of problem solving or interested at getting a new loyal customer.

November 23, 2017
Unprompted review
SOS Dansk Autohjælp logo

Reply from SOS Dansk Autohjælp

Dear Maarten

I am sorry for the inconvenience.
The use of tire mobility kit is not a permanent solution. We always advice customers to visit the workshop as soon as possible for a permanent repair. I am very sorry if you have been wrongly adviced.
I have tried to loook up your file in my system, but I caoont find anything from your reg.no. If you can please provide us with more informations and we will get back to you.

Kind regard Søren / SOS Dansk Autohjælp

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