Daily Harvest Reviews 

1,369
TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Looking at 30 reviews, most reviewers were somewhat happy with their experience overall. Many people find the food, particularly the smoothies and oat bowls, to be delicious and appreciate the quality of the ingredients. Consumers value the convenience of healthy options and some commend the company for addressing problems. However, some customers noted significant issues with order fulfillment, frequently receiving thawed or incorrect items, or boxes with insufficient dry ice. Many were dissatisfied with customer service, reporting difficulties reaching support and unhelpful resolutions. A few others also found some products had an unpleasant taste or gritty texture.

What people talk about most

Product

Consumers find product experiences to be ambiguous, with many expressing satisfaction with the taste and... See more

Order

Customers had negative experiences with order fulfillment, with many reporting issues such as receiving boxes... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some consumers finding the taste of products, such as... See more

Customer service

Clients share negative opinions on customer service, with many reviewers describing it as awful and... See more

Service

Reviewers mention ambiguous feedback about service, with some customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The food is fantastic And, I believe, the best organic and gluten-free pre-cooked meals available. However I have canceled my subscription because of delivery issues. The service team is quick to res... See more

Company replied

Rated 3 out of 5 stars

Not a fan. Several people in my family tried the smoothies and we all agreed they just didn’t taste good. The flavors were off and not very enjoyable overall. We were really hoping for something refre... See more

Company replied

Rated 2 out of 5 stars

More than half of the boxes I've received have been completely thawed. No Ice of any kind inside the box. When I've asked customer service for assistance they wanted me to open each package to check... See more

Company replied

Rated 2 out of 5 stars

Good food and I hate that I am now a “former customer” because I did like the food, but the packages often arrived open with food spilling out into them and items missing; you better keep track if y... See more

Company replied


Company details

  1. Meal Delivery

Information provided by various external sources

Daily Harvest delivers thoughtfully sourced, chef-crafted foods to your door, all built on fruits and vegetables and ready to enjoy in minutes.


Contact info

2.9

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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2.9

All reviews

(1,369)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

I’m only able to order a few things…

I’m only able to order a few things that are great for me. I have to watch sugar and sodium so your menu is limited for me. The few meals are delicious. I hope you will create foods though w less of both-sugar amd sodium.

October 7, 2023
Rated 5 out of 5 stars

Good thing

Seems to be a caring, committed company. Listens to suggestions, aims to please. Good quality ingredients and the smoothies are awesome! It feels good to eat quality foods.

October 7, 2023
Rated 3 out of 5 stars
Daily Harvest logo

Reply from Daily Harvest

Hi! Thank you so much for bringing this to our attention. This is absolutely not the standard we strive to uphold and we will be passing your feedback along. If you need further assistance, feel free to reach out to our Care Team at 888-302-0305 or hello@daily-harvest.com.

Rated 5 out of 5 stars

I was pleasantly surprised at how good…

I was pleasantly surprised at how good these meals were. I honestly didn’t have high hopes, having used other food delivery services before and being disappointed. I was hoping it would be at least ok overall, but they are fresh and taste great. They are great to grab in a pinch when I haven’t prepped for meals or if I get home too late to fix something. This is typically a time when I’d fall back to something quick and processed so having this and actually have it be healthy AND taste good/flavorful has been nice. 10/10 would order again.. and I have!

September 30, 2023
Rated 4 out of 5 stars

Undercooked lentils but great variety and flexible delivery

3-4 stars- Flexibility on delivery is great. Variety is great. However, I did have to throw away one of the bowls (lentil bolognese)because the microwave didn’t cook the lentils through even when I doubled the cook time. Undercooked beans can cause serious illness. that makes me hesitant to order anything with lentils. Bowls with black beans and chickpeas have been cooked. The the sodium is higher than I’d like. That said I will likely order again - just not green lentils

September 27, 2023
Rated 4 out of 5 stars

Customer Support

My first order was delivered completely unfrozen, however, customer support was quick to respond and fix the issue! The second order arrived froze and the food has been awesome.

September 25, 2023
Rated 5 out of 5 stars

It's so easy to change to delivery dates!

I love how easy it is to change my delivery dates and frequency. The email reminders that my deliveries are approaching are crucial. When I get the email I check the freezer to see how much I have left and change my date if I need to. This is why I order the largest box that I can, which helps cut down on shipping costs and gets me the discount :)

September 5, 2023
Rated 4 out of 5 stars

For the meal kits that have lentils in…

For the meal kits that have lentils in them - the lentils are not fully cooked. Even after following the cooking instructions using a microwave - the lentils were still hard. I ended up boy eating all those meals.
The black bean and cheeze is very good.

September 5, 2023
Rated 1 out of 5 stars

Overpriced and Overhyped

Overpriced, overhyped and just not worth the inconvenience of being on a difficult to cancel subscription.

June 5, 2023
Unprompted review
Daily Harvest logo

Reply from Daily Harvest

Hi! Thank you so much for bringing this to our attention. This is absolutely not the standard we strive to uphold and we will be passing your feedback along. If you need further assistance, feel free to reach out to our Care Team at 888-302-0305 or hello@daily-harvest.com.

Rated 1 out of 5 stars

We have been loyal customers of Daily…

We have been loyal customers of Daily Harvest for close to 4 years, and in general, we have been quite satisfied with the product. One of our favorite items has been the Tahini Harvest Bowl. Starting with last month’s delivery and again with this month’s delivery, there has been a drastic change in the preparation of the Tahini harvest bowl. There has been a marked increase in the salt content to the point that we can not tolerate it. This is especially an issue for us since we usually order 9-10 Tahini harvest bowls each month. I hope that someone from Daily Harvest reads these reviews, as there have been others that have commented about the high sodium content of Daily Harvest items, in general.
We hope this is corrected, both from the taste standpoint but also from the health standpoint.

August 26, 2023
Unprompted review
Rated 5 out of 5 stars

So convenient and tasty!

I just love the convenience of making all of the food, everything I’ve made has been fairly decent. Great way for me to get in my fruits and veggies otherwise I rarely eat them! Everything came frozen as expected and is easily stored in the freezer for daily meals.

August 20, 2023
Rated 4 out of 5 stars

I find it to be just right for my taste.

Daily Harvest has become my go-to choice for meal kits. The food is fantastic! I've heard some concerns about the sodium content being too high, but personally, I find it to be just right for my taste. Having tried a few other mail-order meal kits, Daily Harvest stands out as the winner. Sure, there have been a few instances where the lid was damaged upon arrival, but overall, most items are well-packaged and intact. The convenience of these meals coupled with their exceptional taste makes it a small issue that doesn't overshadow the overall experience.

May 30, 2023
Unprompted review
Rated 1 out of 5 stars

This place will rip you off

So I ordered from daily harvest about 6 months. I loved the bakes, the rest was just not that good. When they dropped I called them to say I have nothing to order. They explained that sometimes things get cut. I understand that's totally cool. What is not cool it them arbitrarily adding items to my order and them charging and shipping things I did not order. I tried to cancel but they insisted what the did was allowed. I have no trust in this company to do honorable business even though I reached out multiple times they still sent me items when I intentional left my basket empty.

August 14, 2023
Unprompted review
Daily Harvest logo

Reply from Daily Harvest

Hi! Thank you so much for bringing this to our attention. This is absolutely not the standard we strive to uphold and we will be passing your feedback along. If you need further assistance, feel free to reach out to our Care Team at 888-302-0305 or hello@daily-harvest.com.

Rated 3 out of 5 stars

I love the packaging

I love the packaging. It’s almost all recyclable. They use dry ice, so there aren’t annoying, heavy, plastic cold packs to deal with.

The food is ok. There is an odd aftertaste to most of the veggie bowls. It’s sour or bitter. Maybe it’s a veg I’m not used to eating. The heating instructions call for too little water. Adding more improves the food. There are virtually no sauces, and grains were added only recently.

My preferred items are the smoothies and some of the hot cereals. But they are nothing special.

I had some customer service questions and they were all handled above and beyond.

I wish I liked the food better. It doesn’t suit my tastebuds.

July 13, 2023
Unprompted review
Rated 4 out of 5 stars

The meals are great although

The meals are great although, the sodium content is much to high. I was hoping tonuse these meals for my Dad who has high blood pressure but had to take him off them once I realized the amount of sodium per serving.

July 10, 2023
Rated 5 out of 5 stars

Wonderful customer support

Love the products but by far your Customer service excels. I had received my order but it was damaged, opened, crushed and not cold. I called your customer service number and the representative was so apologetic. He explained the a totally new order would be sent to me immediately. I provided pictures of the damage and I received my new box a few days later. Wonderful customer service, you have a customer for life! Plus everything is so tasty.

May 18, 2023

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