Daisy Partner Business Reviews 

We can not fault Daisy customer service- during changes to our telephone
system and no one here being sure what was happening - total confusion.

Daisy Customer Care rang us and explained our situation (in simple terms)
What a joy - it was so easy. Great company to deal with 10/10

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There was a very confusing and tricky situation when I switched but Daisy were very prompt and accommodating and kept me online. The problem was dealt with efficiently and they made sure I wasn't out of pocket after all the confusion, excellent service.

Very good nice

The gentleman who answered my call was extremely helpful in the advice he gave me - including additional advice beyond my immediate query. He also followed up his call with a supportive email setting out the answers to my query, and helpful suggestions - these I will have the opportunity to refer back to.
He was open to listening attentively to my queries and uncertainties. He was friendly and polite - and did have a sense of humour, too.

Shocking service , staff with luck of any knowledge. Nearly 3 months to install FTTP and cloud voice . Stay away form Luise , Amanda , Lee . Service still not installed. We in 21 Century they
DoNot know how to Use DocuSign. Luck of any communication. Shocking customer service . Don’t waist your time better Talk directly to people offering services . DO NOT RECOMMENDING THIS COMPANY

Despite negative support from you in past months, I am pleased to say that John Doidge has saved the day and wrapped up the case of Mr Jeanes's landline with great understanding.
John took time to sort out a true date for us to cancel the service in Mr Jeanes's House, and your IT department acted quickly to find my all important email.
Thank you again.. Best wishes
Suzie Wooldridge in Weymouth
LPA for Mr Jeanes of Alfriston, TA20 4QJ

i would like say that i have had a wonderful service from Daisy
And special thanks to Mark Latham for his help.

Excellent service from from Gemma Lewis and Chris Green. Very helpful and talked me through everything I needed to do.

Good clear communication right from the start of the conversation. Went the extra mile to help me manage my data usage by adding alerts during the month.
This was proper good service for a small customer. Much appreciated.

Thanks John

Richard Nicol

Stephen and his team have been fantastically supportive over the past 48 hours!

Good friendly, informative Customer Advisor. Very efficient.

I cannot stress how impressed I have been with your prompt response.

Without a broadband connection we were unable to take customer payments in our pub.

Paul Ryder patiently talked me through various tests to establish where the problem lay, and then contacted Open-Reach to resolve the fault. In fact our connection was restored 36 hours earlier than first quoted.

Thank you Daisy, and Paul in particular.

Bruce Elliott
The Watts Russell Arms

I needed a new SIM card to enable "WiFi Calling" on my Vodafone account. Despite contradictory information from Vodafone, Daisy's service coordinator, Georgia Armstrong, persisted and she efficiently arranged for a new SIM card to be sent and then activated. She was friendly and forthcoming, and a pleasure to deal with.

John was very helpful and down to earth about everything 10 out of 10

Quick turnaround on the requested service. Mohammed kept me upto date throughout the process. Cant ask for more that that. :-)

Exceptional Customer Service

I had a frustrating afternoon trying to install a new router and was finally confronted with a need for login details (long since forgotten). I phoned Daisy, waited less than 5 minutes to be put through to John Doidge. John politely took me through security to verify it was me then assisted me promptly to get back online which I was able to successfully. I've always used Daisy for our business needs and customer service reps like John are why I always renew - no long delays, no passing from department to department and no complicated phone menus, John was able to give me a quick and straight answer.

very good experience,I could understand everything the lady said,she was very pleasant and had a sense of humour. if only every help line was as good.

I needed an invoice for a payment made by direct debit. Natalie was really friendly and helpful on the phone - a joy to deal with her!