5 Stars: Outstanding service and fast delivery! I had a great experience with Dancover. I placed an order over the phone on Wednesday for a tent that I urgently needed for Saturday. Their team was i... See more
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5 Stars: Outstanding service and fast delivery! I had a great experience with Dancover. I placed an order over the phone on Wednesday for a tent that I urgently needed for Saturday. Their team was i... See more
Company replied
Arrived quickly, but no contact about delivery date. Arrived and driver did not ring or knock door and drove off. Company then rung and apologised for mix up, arrived on correct day but still early th... See more
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The Pergola is as expected. But the delivery company Leman sucks. They sent an estimated delivery date and instruktions how to unload the truck. I accepted as the instruction said. I took a... See more
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I purchased an identical sheet some 8 years ago, and this one, althouigh did everything I wanted, a couple of things have presented themselves' 1, I think due to my perhaps, over tightening of the she... See more
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Nordre Strandvej 119A, 3150, Hellebæk, Denmark
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Had a lovely experience with the delivery timeline and the product itself is solid

Reply from Dancovershop
Still have not received my order, no information from carrier and the support from Dancover unable and unwilling to assist in any way to track my order. Really poor service.

Reply from Dancovershop
Concerne : order nb CH11020421
Invoice CH2600881
Dear Customer Service,
As indicated on your invoice, we have just received the garden storage box corresponding to the above-mentioned order.
Unfortunately, upon delivery we discovered a significant number of dents and minor damages to several metal panels. We have attached photographs documenting the condition of the product upon arrival.
In our opinion, these damages were largely foreseeable considering the lightweight and inadequate packaging used for transportation. Although the handling by the delivery driver certainly did not help, we remain convinced that the primary cause of the numerous dents is the insufficient quality of the packaging. This is made even more critical by the very thin gauge of the metal panels, which makes them particularly vulnerable to transport damage.
Considering that the shipping cost to Switzerland is almost equivalent to the price of the product itself, we are both disappointed and frustrated by this situation.
Furthermore, returning the product would be extremely complicated and expensive for us, making this option neither practical nor reasonable.
Could you please let us know what solution you can offer to resolve this issue? We would appreciate a fair and satisfactory proposal.
Thank you in advance for your prompt reply.
Charles Leone
I will put the same evaluation to Google!!

Reply from Dancovershop

Reply from Dancovershop
I have been waiting and waiting but it has not arrived i am still waiting and I need the table urgently please resolve this and send me a new table

Reply from Dancovershop
A fantastic service, very helpfull staff and a great product.
I needed a marquee for a charity event that had to fit in the space avaliable to us. I reached out to Dancover and the team at Dancover came to the rescue with exactly what I needed at a great price, and had it delivered by the end of the week.

Reply from Dancovershop
5 Stars: Outstanding service and fast delivery!
I had a great experience with Dancover. I placed an order over the phone on Wednesday for a tent that I urgently needed for Saturday. Their team was incredibly prompt in processing the order and getting it shipped out immediately.
Everything arrived by Friday, and we were able to set it up perfectly in time for a kids' party on Saturday. Excellent, reliable service when it mattered most. Highly recommended!

Reply from Dancovershop
Excellent service, I got all my help and advice from the online chat.
Delivery came within the time said

Reply from Dancovershop
Ordered new cover for 7year old gazebo ,very helpful and efficient staff .
Very good communication and speedy delivery.

Reply from Dancovershop
Why did you split the order in 3 parcels, I got 2 parcels from a tobacstore and 1 was delivered by lorry to my adress as in the order, I paid for the total delivery to my adress. apart from the above it has been fine.
Regards
Lars

Reply from Dancovershop
great products exceptional customer service delivery service & installation information
will buy again from Dancover

Reply from Dancovershop
The product seems to quite fine. It was delivered at different times, got no information about that. Otherwise so good as expected

Reply from Dancovershop
The service itself was excellent and I would give it five stars, but partnering with UPS seems to have been a mistake; my order got stuck for ten days without explanation and is now being returned. I will not be trying this again.

Reply from Dancovershop

Reply from Dancovershop

Reply from Dancovershop
All good from start to finish. Delivery on scheduled stated time. Product good.

Reply from Dancovershop
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