Danz Spas Reviews 7

TrustScore 2.5 out of 5

2.6

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Company details

  1. Day Spa

Information provided by various external sources

Established in 2006, Danz Spas are the leading online UK hot tub retailer, selling quality hot tubs at affordable prices. We are all about being hassle-free, and will handle everything from delivery and positioning to crane hire if required. We are incredibly passionate about hot tubs. Along with the obvious health benefits they carry, they also play a fantastic role in bringing the family together and we love the idea of being responsible for bringing a little extra joy to your household!


Contact info

2.6

Poor

TrustScore 2.5 out of 5

7 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

Absolutely shocking customer service

really awful customer service, delivered a faulty hot tub 36 hours ago and still no-one from Danz will call me back - making excuses about moving offices, starting to wonder if this is a ficticious company!!

March 2, 2016
Unprompted review
Rated 5 out of 5 stars

Tub Heater Element

I contacted Lee regarding a recent problem with our tub not working, Lee initially sent a new element free of charge due to the age of the heater, when this failed Lee was extremely helpful and arranged a replacement heater at a discounted rate. Lee has also assisted in other minor repair issues we have had. I would not hesitate to reccommend Danz to anyone who was unsure about buying a hot tub.

May 6, 2015
Unprompted review
Rated 5 out of 5 stars

Danz gave me a very happy Christmas,

We started looking for hot tubs in about October 14, There are so many to choose from and so many places selling them, I hope whoever reads this and needs a piece of mind and assurance then look no further than Danz Spas, they delivered exactly what they promised from day one, The Hot tub (Atlantic 2) is a awesome piece of kit and I am so so happy, it was Delivered on 19th December, That's made my Christmas Thank you Danz,
Mr Lynett, Ipswich

December 20, 2014
Unprompted review
Rated 5 out of 5 stars

Hot Tub for retirement

Instead of a big holiday, we decided our retirement present to ourselves would be a hot tub. With Nic's help and guidance, we are now up and running. It is the best investment that we have made. Time to talk, have friends in and relax.

December 16, 2014
Unprompted review
Rated 5 out of 5 stars

Does what it says on the tin

Good advice and good service. Provided accurate information through the sale process and kept you up to date on what was happening. Any queries were dealt with swiftly. Would recommend.

October 2, 2014
Unprompted review
Rated 5 out of 5 stars

Cannot fault the tub or company

Had my Rhine Spa delivered about two weeks ago.

Long story short, I had a spa on order with a rival company, but they had appalling customer service, lied about delivery dates and let me down over and over after taking £4000 from me. I cancelled and spoke to Nic at Danz who was understanding, honest and really helpful. Really knows the products inside out.

Ordered a Rhine Spa for me and my family, and it was delivered in 2 weeks, less than the 3 they originally said it would be! It looks great, gets really hot, the massage jets feel wonderful especially as I have bad shoulders, the kids love splashing around and playing in it.

I would, and have, recommend Danz and their team to anybody.

October 1, 2014
Unprompted review

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