While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.1

Poor

TrustScore 2 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst Company I ever seen

I used to recommend this game, but I will never do it again. I was unfairly and unjustifiably perma banned by Ironmace for "Cheating".
I contacted them by email for more information and here is their response :
----------------------------------------------------------------------------------------------
Hello there,

Thank you for contacting the IRONMACE Support Team.

Upon checking your account logs thoroughly, we found evidence of suspicious activity from your gameplay history.

We do not tolerate such actions violating our Terms of Service, for those who break the rules we created would face the punishment of a permanent ban. Therefore, we had to ban your account permanently.

We ask for your understanding in this matter.

Thank you,
----------------------------------------------------------------------------------------------

I just played few hours and I don't understand why ??!!
I gave them 30€ for legendary status and this is the result.
I will never trust Ironmace and their team again.

And for those who would defend them by saying that I did indeed cheat, I tell you in advance: you are stupid.
It's a false ban and a goodbye forever Ironmace ..|..
Ironmace just stole money.
Steam won't refund my purchases...

October 16, 2024
Unprompted review
Rated 1 out of 5 stars

Many false ban waves

Many false ban waves, dont give these devs your money, they allow a mechanic, like teaming and then temporarily ban you for it, dms and support tickets are being ignored, i've never seen something like this.

July 12, 2024
Unprompted review
Rated 1 out of 5 stars

Probably the worst game in existence

Please, please, PLEASE do not buy this game. When you decide to purchase, download and then play it, it automatically disqualifies you for a refund. If they refunded people who didn't like the game, they'd be broke. I'm telling you now - you will not like it. Save your money and spend it with a company that's worth spending the money on.

May 22, 2024
Unprompted review
Rated 1 out of 5 stars

zero communication and not able to play the game.

Purchased the game but have never been able to login.
The team seems to be more interested in fixing payment issue than having the people that own the game able to play.

There is zero communication about this server error.

I asked them to acknowledge the issue and start fixing it or give me a refund.. I got a refund.
Good luck to the rest of you having this issue.

September 11, 2023
Unprompted review
Rated 2 out of 5 stars

As it stands today I do not like Dark and Darker

I am an older gamer in late 50's. I use games as a distraction from life. I do not need a game that has such a huge amount of frustration at lower levels. How bout a dungeon for lowbies? How bout some kind of content that might allow something other than almost constant defeat as a new player? Until this is fixed I am not playing. But they got my money so I guess they are happy.

August 16, 2023
Unprompted review
Rated 1 out of 5 stars

Paid for the game and didn get it.

Paid for the game and didn get it.. requested refund and still no reply even sxolla can't help with the refund🤷‍♂️ and I can't even come in contact with ironmace or make an ticket since their site also is failing.. made an acc there and I can't log back in.. to make an ticket u have to log back in.. am I being scammed?

August 14, 2023
Unprompted review
Rated 2 out of 5 stars

Fun but lagging

Very fun game and very enjoyable, but the problem is that you lag every first 5 games each time you login. When you logout and login again it resets, so please fix your game so we can play without lagging.

August 9, 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look