David Gray Solicitors Reviews 72

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their outstanding professionalism, kindness, and dedication, often highlighting their ability to make complex legal processes feel less overwhelming. Many people appreciate the clear, timely communication and the genuine care shown by the team, making them feel supported and understood throughout their cases. The service provided is frequently described as efficient, smooth, and stress-free, with many consumers commending the proactive approach and excellent guidance received. However, some people were dissatisfied with the service, mentioning instances where they felt unheard or that their input was not adequately considered. A few reviewers also noted a perceived lack of attentiveness, suggesting that the service might vary.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, kindness, and helpfulness.... See more

Service

Reviewers mention positive feedback about service. Customers are delighted with the service received,... See more

Customer service

Consumers find customer service to be positive, highlighting the helpfulness, efficiency, and clear... See more

Based on these reviews

Rated 5 out of 5 stars

The service my partner and I received from David Gray was absolutely outstanding. When searching for solicitors, I reached out to around eight firms — David Gray was by far the quickest and m... See more

Company replied

Rated 5 out of 5 stars

After getting my ILTR Henock Solomon was the solicitor who worked on my citizenship. His attitude was first class and his enthusiasm was contagious, bordering on excitement for me. This made me feel e... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend Gael highly enough. From the very beginning, she was kind, patient, and incredibly knowledgeable. Her communication was always clear and timely, and she explained every step of... See more

Company replied

Rated 5 out of 5 stars

Hannah Mostoufi at David Gray Solicitors went above and beyond. She took the time to listen, guided me through every step, and handled my case so well that the police error was corrected and the case... See more

Company replied


Company details

  1. Law Firm
  2. Conveyancer
  3. Criminal Justice Attorney
  4. Estate Planning Attorney
  5. Family Law Attorney
  6. Immigration Attorney

Written by the company

David Gray Solicitors LLP has cemented its long-standing reputation for quality, and as a leader within the legal services market, with top-tier classification in both the Chambers UK Directory and the Legal 500 Directory. With the emphasis on team work, the talents and skills of our professionals complement each other enabling us to provide an efficient legal service in a friendly, approachable and sensitive manner. We pride ourselves on our open and innovative approach in providing clear and straight forward advice, taking the time to understand your needs and work with you to find the right solution, providing a cost-effective, competitively priced service. Established for 45 years with 10 partners and over 80 staff we have offices in Newcastle upon Tyne and South Shields. We are able to offer a degree of specialist expertise not available in smaller firms.


Contact info

4.8

Excellent

TrustScore 5 out of 5

72 reviews

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Rated 5 out of 5 stars

As a FTB I had heard so many horror…

As a FTB I had heard so many horror stories of solicitors who were slow, unreachable and generally made the house purchasing more difficult than necessarry. I was extremely wary when choosing a solicitor. After reading many reviews I choose David Gray Solicitors, they were not the cheapest but I decided to gamble that slightly higher fees would mean a better level of service and I'm so glad I did. Cara my solicitor was fantastic, responsive (she always responded to my enquires within 48 hours, usually sameday), and easy to reach. On rare occasions Cara wasnt available her colleagues were happy to assist. Cara helped me through two property purchases (the first fell through) due to survey issues. She was patient and good humored especially in the face of all my FTB questions (and required hand holding) throughout the purchase of my first home. The explanations, information and communication, including regular status updates were super helpful. I was so relieved that my experience was the exact opposite of friends/family who had unfortunately had months of trying to chase/contact their own solicitors to get updates and move along the process. I was delighted with the service I recieved and would use David Gray (Cara) again should I have the need of a solicitor in the future.

February 25, 2026
Unprompted review
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Reply from David Gray Solicitors

Thank you so much for your kind review and five star rating. Wishing you all the best for the future.

Rated 5 out of 5 stars

Motoring Offence

They were friendly, helpful and empathetic.
Mr Rickerby, my son’s, representative, was thorough, honest and supportive, securing the best possible outcome available.
Would highly recommend.

February 27, 2026
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Reply from David Gray Solicitors

Thank you for the 5 star rating and kind review.

Rated 5 out of 5 stars

I appreciate for all the guidance and…

I appreciate for all the guidance and assistance I got.It was accurate and efficient from the start to the end.The professionalism on top notch.

February 25, 2026
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Reply from David Gray Solicitors

Thanks for the review Thomas, it is appreciated.

Rated 5 out of 5 stars

The greatest solicitors I have ever known

I want to thank this solicitor firm so much for there knowledge about immigration law,also there patience, understanding,kindness, professionalism,this firm went out of there way to help me and my wife to make a life in the UK and I mean really went beyond the call of duty to help us reach our goal ,there was so much difficulty,so much red tape and hurdles to jump as such but these people's kindness and the way they helped me understand what was going on in this stressful time can't be matched and this has been through the whole process in the last 5 years,I really what to thank P,B, S and a special thanks to M (sorry I just read I had to leave out names so I just used the starting initial you know who yous are)and the whole team for making this possible now we can start our life together properly much love and appreciation I will never forget your kindness
Yours sincerely A+F

February 10, 2026
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Reply from David Gray Solicitors

Thanks for your heartfelt review, we'll be sure to share with the team. All the best.

Rated 5 out of 5 stars

Henock Solomon and my Citizenship success.

After getting my ILTR Henock Solomon was the solicitor who worked on my citizenship. His attitude was first class and his enthusiasm was contagious, bordering on excitement for me. This made me feel easy throughout the whole process which was flawless. My citizenship came through exactly as he advised and it was a great Christmas Present! Thanks for your professionalism.

November 24, 2025
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Reply from David Gray Solicitors

Thanks for the 5 star rating and kind review, we are delighted you are so pleased with the support provided.

Rated 5 out of 5 stars

Cannot praise the firm highly enough…

Cannot praise the firm highly enough when dealing with our conveyancing instructions. We were kept up to date with all developments. And our Conveyancer was professional but friendly, and dealt with all of the relevant paperwork and queries immediately. I would definitely recommend the firm based on our experience.

January 20, 2026
Unprompted review
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Reply from David Gray Solicitors

Thanks Anne, we are pleased to hear you were so happy with the service received, we'll be sure to share it with the conveyancing team.

Rated 5 out of 5 stars

Big Thank You

A big Thank you to David Gray Solicitors. And our heartfelt thank you to Ms Bryony Rest and her team for their kind assistance and patience processing my visa from the start, and now I have granted my ILR. Definitely highly recommended. Thank you very much.

December 19, 2025
Unprompted review
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Reply from David Gray Solicitors

Thanks so much for your 5 star rating, review and kind recommendation.

Rated 5 out of 5 stars

Buying our home first time buyer

Buying our home first time buyer
My wife and I found the whole experience easy and perfect under the guidance and help of Anne Austin and all the legal team thank you so much from my self and my wife Pamela may we wish you all the very best for Christmas and the new year 2026 well done to all kind regards Richard Rattenbury

November 10, 2025
Unprompted review
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Reply from David Gray Solicitors

Thanks Richard, we are pleased your interactions with our team were so positive. All the best.

Rated 5 out of 5 stars

Professional, Thorough, and Highly Recommended

Hannah Mostoufi at David Gray Solicitors went above and beyond. She took the time to listen, guided me through every step, and handled my case so well that the police error was corrected and the case dropped. Excellent service!

November 11, 2025
Unprompted review
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Reply from David Gray Solicitors

Thank you for your review on your experience with David Gray Solicitors.

Rated 5 out of 5 stars

As a new client to David Gray, I am so pleased...

As a new client to David Gray, I am so pleased with the professional service received. Initially Molly Williamson really took time to understand our requirements and gave clear advice on how to move forward, directing us to Ann Austin’s conveyancing team where again everything was explained clearly and dealt with swiftly and efficiently. Dealing with legal matters can seem daunting and both solicitors gave us confidence as they were both professional, very knowledgeable and also patient and easy to talk to. Pricing was indeed transparent and fair and everything we needed for the transaction was included in the price quoted. We feel very confident to continue using Molly, Ann and the professional team at David Gray for the future. Based on my experience I would certainly recommend this company.

September 18, 2025
Unprompted review
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Reply from David Gray Solicitors

Thank you for your kind review, rating and recommendation!

Rated 5 out of 5 stars

A fantastic experience with Cara!

The service my partner and I received from David Gray was absolutely outstanding.

When searching for solicitors, I reached out to around eight firms — David Gray was by far the quickest and most professional to respond.

This wasn’t a one-off experience either. Cara, in particular, was wonderful to work with. She guided us through several tough decisions and was always there to answer our endless (and often silly!) questions.

She’s a real credit to the company and such a star.

I honestly can’t praise the service enough — thank you for making everything so much easier for us! 😊

September 19, 2025
Unprompted review
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Reply from David Gray Solicitors

Thank you so much for this glowing review of Cara and our conveyancing service, wishing you well going forward.

Rated 5 out of 5 stars

Highly recommended.

We were very pleased with the way the David Gray team handled the sale of our two flats. It wasn't straightforward and they dealt with the setbacks with patience and did all they could to help. Highly recommended.

December 7, 2024
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Reply from David Gray Solicitors

Thanks Lynne, it is great to hear you had such a great experience.

Rated 5 out of 5 stars

I am very happy with the service and…

I am very happy with the service and assistance great solicitors I have been using Davidgray solicitors for many years and I would recommend them they are best solicitors

September 1, 2025
Unprompted review
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Reply from David Gray Solicitors

Thank you for review and 5 star rating of David Gray Solicitors.

Rated 5 out of 5 stars

FTB. The Process Was Seamless.

FTB. Didn't have much of a clue about the process so spent some time researching, and then when I got my head around that about the same amount of time was spent looking for solicitors/conveyancers because apparently it's a minefield out there. The number one complaint from people seemed to be frustration about delays and being able to make contact with the firm representing them, so before anything else they needed to be local to me. With that in mind I managed to narrow it down to two providers of this service. I won't mention the other one (their sole business was a conveyance service) but I decided to go with David Gray because of reviews mainly - it was difficult to find anything negative from people who have bought and sold with them - and the fact they had a prestigious address in NE1 certainly helped (it gives you an indication of what they're about).

Anyway, the whole process was seamless. After you've jumped through the necessary legal hoops you just let them get on with it. Communication from start to finish was exemplary; I never had to chase them for anything (because I was kept in the loop throughout) but I knew if I did they were just at the bottom of Westgate Road. A lady called Maddison dealt with me initially (she was fantastic) and then a lady called Lauren after that (again fantastic). Lauren actually highlighted a few things that I had overlooked, and then followed these issues up to their conclusion with the seller.

I've now completed, and I will recommend anyone that'll listen to use David Gray. I know I haven't mentioned prices, because in all honesty, all the local locations to me were more or less the same. You can get much cheaper packages with companies located all over the country, but good luck with making contact with them when things go pear shaped - there's a reason they're cheap.

Many thanks Lauren and the Team at David Gray LLP!

August 18, 2025
Unprompted review
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Reply from David Gray Solicitors

Thanks for taking the time to write such a thorough review - we really appreciate it and know it will help others in the same position looking for the right conveyancing team. Wishing you happiness in your new home.

Rated 5 out of 5 stars

Quick and Proactive Service

David Gray Solicitors have always given me first class service, no need to chase them as they are always ahead of the curve and will respond promptly to all emails or phone calls. They are proactive rather than reactive, vital when you are busy dealing with life's complexities.

August 11, 2025
Unprompted review
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Reply from David Gray Solicitors

Thanks so much for your 5 star rating and review of David Gray Solicitor.

Rated 5 out of 5 stars

Medhi Hassan is fantastic!

Medhi Hassan is fantastic. Our very first meeting started with me thinking I lost my passport on the way there, and all the panic that ensued. Medhi was kind, understanding, generous with his time, and the epitome of calm through all my tears. He helped me make phone calls while I trembled. Later that night I found my passport in the very bag I brought with me, just in a concealed zipper pocket that I didn't notice. I had never placed it there before. He still kept me as a client! ha! Medhi was always there for me throughout the entire process; the tranquil, guiding light I needed to complete my application. A client needs more than a capable attorney. They need someone with compassion and empathy. Mehdi is just that man. I was not a faceless case for him. He truly cared. I highly recommend Medhi Hassan.

July 21, 2025
Unprompted review
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Reply from David Gray Solicitors

Thank you for your 5 star review, rating and kind words!

Rated 5 out of 5 stars

I can’t recommend Gael highly enough

I can’t recommend Gael highly enough. From the very beginning, she was kind, patient, and incredibly knowledgeable. Her communication was always clear and timely, and she explained every step of the process in a way that made it feel less overwhelming.

What really stood out was her genuine care and dedication — it never felt like we were just another case. She listened without judgment, gave honest advice, and went above and beyond to make sure we felt supported and prepared at every turn.

Gael is not only a fantastic solicitor but also a truly compassionate person. We’re so grateful for everything she did and feel incredibly lucky to have had her in our corner.

July 23, 2025
Unprompted review
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Reply from David Gray Solicitors

Thank you for your thorough review that is really great to hear.

Rated 5 out of 5 stars

House Sale/Purchase

We used David Gray solicitors, specifically Anne Austin for a house sale and purchase and were very impressed by the speed and quality of the team. We were able to get our sale & purchase completed in around 8 weeks and Anne was fantastic at dealing with queries and responses in a timely manner and was able to help us easily understand where any potential blockers may be so we could figure out a way to move things along.

July 14, 2025
Unprompted review
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Reply from David Gray Solicitors

Thanks for the great rating and review Jamie! We are pleased it went so smoothly.

Rated 5 out of 5 stars

Successful citizenship application

I wasn't sure whether to handle my British citizenship application myself or seek help from solicitors, and I’m so glad I chose the latter. Henok Solomon at David Gray Solicitors made the entire process smooth, efficient, and stress-free for me. He guided me through every step, explained all the requirements clearly, and ensured everything was submitted correctly and on time. Thanks to his support, I was able to apply as soon as I became eligible, and received my approval in under three months. Highly recommended!

July 9, 2025
Unprompted review
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Reply from David Gray Solicitors

Thank you for sharing your experience of making an application with Henok and our David Gray immigration team. We are pleased you are so satisfied with the service and results.

Rated 5 out of 5 stars

Professionalism and Knowledge lead to Success

Last Year I was in need of a solicitor to help with an immigration matter.
I had a friend who I knew had, had a similar matter sorted so I asked which solicitor he had used.
He told me David Gray and about how successful they are in dealing with this type of work, so I gave them a call and was invited in for an initial interview, this was after they told me of the charges for this type of work.

The person who I met was Mehdi Hassan. from the start of our chat I felt this chap is a very professional/knowledgeable chap who would make it clear from the start if, I met the essential criteria to be successful in applying for a visa.
Throughout the whole process Mehdi was very thorough in explaining the options without trying to move me in a particular manner.
Even though some questions seemed rather strange Mehdi kept me on the straight/narrow, which lead to a successful outcome.

I'd like to nominate Mehdi for Employee of the month award.

Regards
Duncan

June 21, 2025
Unprompted review
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Reply from David Gray Solicitors

Thanks for your thorough review and rating, we will be sure to share this with Mehdi.

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