Day's Rental Reviews 

429
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

The staff at the Treforest unit provided outstanding support, especially considering it was a last-minute request. Their helpfulness, kindness, and friendly attitude were truly remarkable. The pricing... See more

Rated 5 out of 5 stars

A much better experience than with the larger, big name car rental companies. I was looked after by Tony Bowen in Gorseinon, near Swansea, who was friendly relaxed and, best of all, did not try to har... See more

Company replied

Rated 5 out of 5 stars

As Motorhome newbies hiring from Days seemed like a good idea….and it was ! From start to finish our 4 days was made so much easier by the help we were given by Dave when we collected the vehicle. Hi... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Days in Swansea. We would particularly like to thank Dave & Pete for being so helpful & friendly with the handovers. A lovely quality camper van which we really enjoyed for our... See more

Company replied

Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Recreational Vehicle Rental Agency
  4. Truck Rental Agency
  5. Van Rental Agency

Written by the company

Discover a wide range of over 12,000 hire vehicles at Day's Rental, in 12 UK locations, including cars, vans, minibuses, motorhomes and more. Flexible hire periods mean you can choose to run a hire vehicle for just 1 day or up to 36 months. Receive an instant quote at any time, anywhere, with our handy 24/7 quote system.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

429 reviews

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4.5

All reviews

(429)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Hired a MWB Van

Hired a MWB Van from the Wrexham branch, the van was new and in excellent condition (very clean). Staff very helpful and did what they could to ensure the van was available at very short notice, price was very competitive too. Taken around the van and showed everything I needed to know before I drove the van.
Highly recommend and will definitely use again!
I rarely write reviews but they deserved a review as couldn’t fault the customer experience as received 5 star service, thank you!

December 13, 2020
Unprompted review
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Reply from Day's Rental

Hi Greg,

Thank you for taking the time to leave us a review. It's great to hear you were pleased with your recent experience with us. Thank you for your recommendation and we look forward to seeing you again soon.

Take care,
Sarah

Rated 5 out of 5 stars

Go to Days Newport for a good deal!

Excellent communication, good price and great service. Lovely vehicle. Will definitely use again. Many thanks -
especially to Adam!

December 11, 2020
Unprompted review
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Reply from Day's Rental

Hi Paul,

Thank you for your great review. We're pleased to here you enjoyed your experience with us and look forward to seeing you again in the future.

Best wishes,
Sarah

Rated 5 out of 5 stars

Rented a van from Mark and Holly at…

Rented a van from Mark and Holly at Aberystwyth depot, nothing was too much trouble, van was clean, fuelled up ready to go, any imperfections pointed out, explanation of controls etc more than satisfactory. Have no hesitation in recommending, would use them again should the need arise. Excellent service.

December 8, 2020
Unprompted review
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Reply from Day's Rental

Hi Lynda,

Thank you for taking the time to leave us a review. It's great to hear you were pleased with your recent experience at our Aberystwyth branch. We look forward to seeing you again in the future.

Take care,
Sarah

Rated 5 out of 5 stars

Excellent service from Adam at Newport…

Excellent service from Adam at Newport branch.Very polite and helpful.Thank you Adam for all your time and effort.Will use again without hesitation .
HIGHLY RECOMMENDED if you need a car at short notice .

December 7, 2020
Unprompted review
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Reply from Day's Rental

Hi Ian,

Thank you for your review. We're pleased to hear you had a great experience at our Newport branch and will pass on your kind comments to the team. Thank you for your recommendation and we hope to see you again soon.

Best wishes,
Sarah

Rated 5 out of 5 stars

Rented from Wrexham industrial Estate a…

Rented from Wrexham industrial Estate a low base Ford van to move furniture from 'Days Rental', the whole experience from start to finish was nothing but superb, very friendly service and the Van was spotless and great for our needs, they took me around the vehicle and highlighted any marks that may be already on the van, I was shown everything I needed to know about the van, albeit its just a big car really and it drives like one too after you get used to it, and that wasn't long either. I wouldn't hesitate to rent from them again as they were friendly and appreciated our custom, you do have to pay a deposit, but I was fully refunded that very quickly. They rent all sorts of vehicles so I would recommend you give them a try, I will use them again for sure.

December 2, 2020
Unprompted review
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Reply from Day's Rental

Hi Peter,

Thank you for taking the time to leave us this wonderful review. We're so happy to hear of your great experience with the team at Wrexham and look forward to seeing you again soon!

Take care,
Sarah

Rated 5 out of 5 stars

Days Rental Newport

After initially agreeing with a company in Newport to hire a van for £132.00 but unable to use as we went into lock down.Went back a month later for the same van but was told it was £40.00 more due to increased business £170.00.Went to Days rental and spoke to Adam who was polite and helpful had a bigger van for £84.00 no extras and very efficient.RECOMMEND.

November 28, 2020
Unprompted review
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Reply from Day's Rental

Thank you for taking the time to leave us a review. It's great to hear you had a wonderful experience hiring from us and will pass on your kind comments to the team. Thank you for your recommendation - we hope to see you again soon!

Best wishes,
Sarah

Rated 5 out of 5 stars

Another great rental experience from…

Another great rental experience from days motorhome hire start to finish , thanks to Peter for running through the van and showing me around the other vans on site ... can’t wait to book again for 2021! Thanks again!

November 27, 2020
Unprompted review
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Reply from Day's Rental

Hi Garry,

Thank you for taking the time to leave us a review. We're so pleased to hear you had a great experience! We look forward to seeing you again next year.

Take care,
Sarah

Rated 1 out of 5 stars

Rang to check on availability on van…

Rang to check on availability on van which is advertised on-line at £20 plus VAT per day. Agent told me that this is only for a 12 month hire and that the rate for one day would actually be £68! Totally misleading advertising - this is unacceptable practice and I won't be hiring from Day's any time soon..

November 20, 2020
Unprompted review
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Reply from Day's Rental

Dear Ms Lang,

The vehicle you wished to book is subject to the terms and conditions, shown directly below the online offer you refer to. Had you read these, you would have been aware that the vehicle would not be available at that price, something our vehicle reservation team also advised you of. We do not mislead customers and it is personally disappointing that you felt that did. That said, we hope you were able to make alternative arrangements.

Stay safe!

Andrew Elkin,
General Manager

Rated 5 out of 5 stars

Absolutely brilliant service quick and…

Absolutely brilliant service quick and easy and the staff were amazing

November 14, 2020
Unprompted review
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Reply from Day's Rental

Hi Michael,

Thank you for your kind review. We're happy to hear you enjoyed your recent experience and service from our team. We hope to see you again soon!

Best wishes,
Sarah

Rated 5 out of 5 stars

Hired Luton with tail lift.

Hired a Luton with tail lift at short notice and the service from Mark and Holly was excellent. Cant thank them enough. This is the 2nd time of using the service in Aberystwyth, will be sure to use in the future and recommend them.

November 10, 2020
Unprompted review
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Reply from Day's Rental

Hi Marina,

Thank you for your review. We're pleased to hear you had a great experience at our Aberystwyth branch recently and look forward to seeing you again in the future.

Many thanks,
Sarah

Rated 5 out of 5 stars

First time renting from Day’s Exeter

I needed a box van with tail lift at short notice, I have hired a few times before from another hire company but these didn’t have one available.
I found Day’s Exeter on the web just around the corner from the other company and did a search. Day’s were £39 cheaper for the same vehicle which was great..but you get that uneasy feeling- is it too good to be at that price. The reviews were really good so I decided to try them out and I’m really glad I did. Booked and reserved online, the van was ready at the time I booked it for, staff were friendly and efficient. We walked round the vehicle and jointly agreed on any marks prior to my hire period. A welcome change was the lack of trying to sell an extra ticket insurance policy, the hire company I used before used pressure selling saying that any damage would be up to £1000 for each panel whilst walking round the vehicle with a ruler guide. Because I was doing a 1100 mile trip in 3 days I reluctantly took this out adding £27 for each day. Day’s were great, we did the condition assessment and I was on my way. I only needed the van for a few hours to move some stuff out of a self storage unit and the tail lift was invaluable, meaning I was able to do the move myself. It’s a very easy to drive van, more like a car really and it was clean and smelt fresh unlike the last one I hired from the other company.
Would definitely recommend Day’s and I will use them again if I need a hire vehicle.

November 4, 2020
Unprompted review
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Reply from Day's Rental

Hi Gary,

Thank you for taking the time to leave us this wonderful review! We're pleased to hear you had such a great experience hiring from our team in Exeter. Thank you for your recommendation and we look forward to seeing you again in the future.

Best wishes,
Sarah

Rated 5 out of 5 stars

Greta service and rates

Hired a Transit van (which was excellent) from their Exeter branch last Friday.
Great rates and very well handled. Very straightforward to hire, lovely gentleman served us. Would definitely recommend and use again. Everything was Covid safe.

November 2, 2020
Unprompted review
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Reply from Day's Rental

Hi Ian,

Thank you taking the time to leave us a review. It's great to hear you were pleased with the service you received from our Exeter branch last week! We hope to see you again soon.

Many thanks,
Sarah

Rated 5 out of 5 stars

Days Rental, Aberystwyth

Just moved into Aberystwyth and I cannot thank Days Rental, Aberystwyth enough for their brilliant service. I hired a 3.5tonne van and then a large van and both vehicles were fantastic. Modern, clean, great to drive!

Mark and Holly were so professional and friendly which added to the amazing overall experience with Days Rental.

Thankyou for making our move less stressful!

November 1, 2020
Unprompted review
Day's Rental logo

Reply from Day's Rental

Hi Paul,

Thank you for your review. We're pleased to hear you enjoyed your experience and service from our Aberystwyth team and look forward to seeing you again in the future!

Best wishes,
Sarah

Rated 5 out of 5 stars

Amazing

Amazing! We got let down by nationwide vehicle hire Uk, the van didn’t turn up. Days rental saved the day!!! Last minute hire and squeezed us in!

October 30, 2020
Unprompted review
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Reply from Day's Rental

Hi Tom,

Thank you for your review. We're pleased to hear you had a great experience from our team and hope to see you again soon!

Best wishes,
Sarah

Rated 5 out of 5 stars

Day’s Rental Wrexham

Many thanks for the last minute booking and arranging a suitable van to move a large amount of garden waste to the recycling centre in Wrexham. Professional and friendly, the team went above and beyond to arrange a same day booking and collection Highly recommended. Thanks again.

October 24, 2020
Unprompted review
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Reply from Day's Rental

Hi Jon,

Thank you for your kind review and recommendation. It's great to hear you had a wonderful experience and service from our team at the Wrexham branch. We hope to see you again in the future.

Take care,
Sarah

Rated 5 out of 5 stars

Van hired from Wrexham branch

Van hired from Wrexham branch. I couldn't fault the efficiency and friendliness of the office staff at the Wrexham branch and the driver who delivered the van to us was so helpful, friendly and polite. I would not hesitate to recommend Days Wrexham to all my friends, family and anyone who appreciates good reliable service, care and a helpful attitude

October 19, 2020
Unprompted review
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Reply from Day's Rental

Hi Judith,

Thank you for your kind review. It's great to hear you had a wonderful experience at our Wrexham branch and found our staff to be so helpful. We hope to see you back again in the future.

Best wishes,
Sarah

Rated 1 out of 5 stars

Ridiculous company policy…

Ridiculous company policy you have to be the driver if you're paying.so no chance another company can hire off them!! Because the person paying is not the driver?? I don't understand that!? Cash is cash why does it matter who's paying

October 17, 2020
Unprompted review
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Reply from Day's Rental

Dear Mr Morgan,

Thank you for your contact and we empathise with your frustration. There are several reasons why we do not allow non-drivers to pay for the rental of one of our vehicles. Without knowing the full details of your experience, the most common reason is that the rental contract, signed by the driver, agrees to certain financial obligations should the vehicle be damaged whilst in their care. If the payment card holder is not the driver, they may contest or refuse any additional charges as they have not signed the contract, potentially leaving us at a loss.

It would however be useful to gain a better understanding of your experience so would invite you contact our Customer service team on 01792 222133 where we can establish why you were unable to hire from us on this occasion.

Thank you.

Andrew Elkin,
General Manager

Rated 5 out of 5 stars

We hired a motorhome from Day's Rental…

We hired a motorhome from Day's Rental Swansea on 1st oct. Dispite lockdown, bad weather we spent five days on Gower, and had a fabulous time. It's our first experience of a motorhome and Dave and Pete who are responsible for looking after the mortorhomes, were exalant in demonstrating how everything works, the motorhome was spotlessly clean to a very high standard. It was so good to see two people in such difficult times so happy and full of enthusiasm in there work.
Derrick Phillipart. 05.10.20

October 5, 2020
Unprompted review
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Reply from Day's Rental

Hi Derrick,

Thank you for taking the time to leave us such a wonderful review. We're pleased to hear you had a great experience and found our team to be so helpful. We hope to see you again in the future.

Best wishes,
Sarah

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