Dazzle Dancewear Reviews 

163
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Absolutely appalling customer service! Do not buy anything from this company. Emailed saying item wasn’t suitable and how to action n return.. pretty rude reply ! Managed to return Item weeks ago and... See more

Rated 5 out of 5 stars

I needed a complete dance outfit for my Granddaughter: tap shoes, leotard & skirt. I also needed it for the following day! I contacted Dazzle Dancewear by text with my dilemma & had an immediate reply... See more

Company replied

Rated 1 out of 5 stars

Order didn’t fit so requested return. Did not get any update on return and no communication back from Dazzle Dancewear. Looked online for returns and they gave the name of a different company(Divacost... See more

Rated 5 out of 5 stars

Quick delivery, was delivered in a suit bag which wasn't the all screwed up and creased which was amazing. Red sequin Unitard is absalutly stunning and is fantastic good value for money Would defi... See more

Company details

  1. Dance Store

Information provided by various external sources

Dazzle Dancewear Ltd was established in 2007 by Sarah Williams. Dazzle Dancewear Ltd is based in Nuneaton, Warwickshire (unfortunately we do not have a store to visit at present) We sell a variety of items for the performing arts specialising in Dancewear & Dance Costumes. We provide quality products at affordable prices, our main aim is to keep our customers happy as they are very important to us! We send items worldwide and sell to individuals and dance troupes.


Contact info

2.8

Average

TrustScore 3 out of 5

163 reviews

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2.8

All reviews

(163)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality clothing

Great quality clothing, as described, reasonable price. Easy website to order from.

November 26, 2023
Dazzle Dancewear logo

Reply from Dazzle Dancewear

Thank-you for your review!

Rated 1 out of 5 stars

STILL WAITING FOR REFUND

I bought a pair of dancing shoes on 21 August and they were too tight. I returned them two days later as I could not get to Post Office until Monday. It is now 9 October and I am still awaiting a refund. I have had an email stating refunds can take up to 28 days. They take payment straightaway - this does not seem fair to me and I have a feeling I may not receive a refund. I will NEVER use this company again.

August 23, 2023
Unprompted review
Rated 1 out of 5 stars

Do not use this company.

Do not use this company.
I ordered a costume for my daughters dance competition. It arrived quickly but the wrong size from what I ordered. I sent back the same day (14th January) for an exchange initially, but I couldn't wait any longer so I ordered the correct size elsewhere and asked for a refund.
It's now 16th February and I'm still waiting for a refund.
When contacted each time their response is that refunds/exchanges take up to 28 days. Its now been 33 days since I sent the item back and I've not received a penny neithee a reasonable explanation..

January 9, 2023
Unprompted review
Dazzle Dancewear logo

Reply from Dazzle Dancewear

Full refund was processed within the 28 working day period (Monday-Friday) we are sorry for the delay, at this point we were overwhelmed with returns and this was explained via email, we always aim to process returns within a 14 day period however during the year this can extend up to the full 28 days. Apologies.

Rated 1 out of 5 stars

Wrong colour

Wrong colour - item said Mulberry but is actually a cerise

March 12, 2020
Unprompted review
Dazzle Dancewear logo

Reply from Dazzle Dancewear

The item received was a mulberry leotard, was marked with mulberry on the package and leotard and after checking was the correct colour.

Rated 5 out of 5 stars

Great

Great! Quick service and easy to communicate with

March 12, 2020
Unprompted review
Dazzle Dancewear logo

Reply from Dazzle Dancewear

Thank-you for your review!

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Tge leotards firted perfectly. Great service!

March 10, 2020
Unprompted review
Dazzle Dancewear logo

Reply from Dazzle Dancewear

Thank-you for your review!

Rated 5 out of 5 stars

Parcel arrived within the time frame

Parcel arrived within the time frame, everything was correct. They dealt with my stressing dance mum attitude promptly and politely. Excellent service.

March 9, 2020
Unprompted review
Dazzle Dancewear logo

Reply from Dazzle Dancewear

Thank-you for your review!

Rated 5 out of 5 stars

Arrived fast

Arrived fast, perfect for my daughter's grade 2 ballet. Now all the girls want them I should be on commission!

February 1, 2020
Unprompted review
Dazzle Dancewear logo

Reply from Dazzle Dancewear

Thank-you for your review!

Rated 5 out of 5 stars

Fast service

Fast service. Would recommend to friends and family xx

January 16, 2020
Unprompted review
Dazzle Dancewear logo

Reply from Dazzle Dancewear

Thank-you for your review!

Rated 5 out of 5 stars

No problems :)

Website easy to use and delivery as expected.
Item received was great and will definitely use again. Thank you for an easy transaction

January 12, 2020
Unprompted review
Dazzle Dancewear logo

Reply from Dazzle Dancewear

Thank-you for your review!

Rated 5 out of 5 stars

Too small, but good service

Used the size Chart, but it turned out too small.

Forthcoming on the delivery costs for an Exchange. Thank you for your efforts!

Otherwise a very nice leotard!

December 9, 2019
Unprompted review
Dazzle Dancewear logo

Reply from Dazzle Dancewear

Thank-you for your review!

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