Dazzle Dancewear Reviews 

163
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Absolutely appalling customer service! Do not buy anything from this company. Emailed saying item wasn’t suitable and how to action n return.. pretty rude reply ! Managed to return Item weeks ago and... See more

Rated 5 out of 5 stars

I needed a complete dance outfit for my Granddaughter: tap shoes, leotard & skirt. I also needed it for the following day! I contacted Dazzle Dancewear by text with my dilemma & had an immediate reply... See more

Company replied

Rated 1 out of 5 stars

Order didn’t fit so requested return. Did not get any update on return and no communication back from Dazzle Dancewear. Looked online for returns and they gave the name of a different company(Divacost... See more

Rated 5 out of 5 stars

Quick delivery, was delivered in a suit bag which wasn't the all screwed up and creased which was amazing. Red sequin Unitard is absalutly stunning and is fantastic good value for money Would defi... See more

Company details

  1. Dance Store

Information provided by various external sources

Dazzle Dancewear Ltd was established in 2007 by Sarah Williams. Dazzle Dancewear Ltd is based in Nuneaton, Warwickshire (unfortunately we do not have a store to visit at present) We sell a variety of items for the performing arts specialising in Dancewear & Dance Costumes. We provide quality products at affordable prices, our main aim is to keep our customers happy as they are very important to us! We send items worldwide and sell to individuals and dance troupes.


Contact info

2.8

Average

TrustScore 3 out of 5

163 reviews

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2.8

All reviews

(163)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Great response time

Sarah went out of her way to be accomodating, I will shop there again!

March 11, 2019
Unprompted review
Dazzle Dancewear logo

Reply from Dazzle Dancewear

Thank-you so much for your review!

Rated 5 out of 5 stars

Would order from again

Costume arrived quickly and in perfect condition. Great service!

March 5, 2019
Unprompted review
Dazzle Dancewear logo

Reply from Dazzle Dancewear

Thank-you so much for your review!

Rated 5 out of 5 stars

Fab Dance Costumes

The costume I received were just what I was looking for and reasonably priced. Delivery was quick too.

March 4, 2019
Unprompted review
Dazzle Dancewear logo

Reply from Dazzle Dancewear

Thank-you so much for your review!

Rated 5 out of 5 stars

Very happy!

The delivery was nice and quick and the costume looks as good as is does on the website! Accurate sized as well and really good quality :)

March 3, 2019
Unprompted review
Dazzle Dancewear logo

Reply from Dazzle Dancewear

Thank-you so much for your review!

Rated 5 out of 5 stars

Excellent service

Excellent service, wouldn’t hesitate to order again.

February 11, 2019
Unprompted review
Dazzle Dancewear logo

Reply from Dazzle Dancewear

Thank-you so much for your review!

Rated 5 out of 5 stars

Happy Customer

Always find Dazzle Dancewear offer great dancewear at great prices especially dance shoes. Recently had to return a pair of ballet shoes and the refund was in my account the next day. Great customer service.

February 11, 2019
Unprompted review
Dazzle Dancewear logo

Reply from Dazzle Dancewear

Thank-you so much for your review!

Rated 5 out of 5 stars

Just what we ordered

Great delivery, fit was perfect. Would shop here again.

February 4, 2019
Unprompted review
Dazzle Dancewear logo

Reply from Dazzle Dancewear

Thank-you so much for your review!

Rated 5 out of 5 stars

Beautiful costume

Beautiful costume, reasonably priced delivered on time.

February 4, 2019
Unprompted review
Dazzle Dancewear logo

Reply from Dazzle Dancewear

Thank-you so much for your review!

Rated 5 out of 5 stars

Beautiful dancewear

Beautiful dancewear, fit perfectly and came on time (early in fact)

February 3, 2019
Unprompted review
Dazzle Dancewear logo

Reply from Dazzle Dancewear

Thank-you so much for your review!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, great quality costume and quick delivery. Definitely recommended.

February 2, 2019
Unprompted review
Dazzle Dancewear logo

Reply from Dazzle Dancewear

Thank-you so much for your review!

Rated 5 out of 5 stars

Great service

Great service
Leotard didn’t fit my daughter, I returned and they resupplied a larger size, with no fuss and quick turnaround

January 22, 2019
Unprompted review
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Reply from Dazzle Dancewear

Thank-you so much for your review!

Rated 5 out of 5 stars

Great website

Great website, good choice at good prices and fast delivery

January 22, 2019
Unprompted review
Dazzle Dancewear logo

Reply from Dazzle Dancewear

Thank-you so much for your review!

Rated 5 out of 5 stars

Excellent Service

I needed a complete dance outfit for my Granddaughter: tap shoes, leotard & skirt. I also needed it for the following day! I contacted Dazzle Dancewear by text with my dilemma & had an immediate reply saying that if I ordered by 2pm I could collect the next day. Sure enough, I received a text to say my order was ready by midday. My Granddaughter loved her outfit & I was very impressed by Sarahs willingness to help. 10/10 for excellent Customer Service which is rare these days!!

October 25, 2017
Unprompted review
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Reply from Dazzle Dancewear

Thank-you so much for your review!

Rated 5 out of 5 stars

Quick Delivery - Great Customer Service!

I placed an order on a Monday and received all of my items by the Wednesday with the standard delivery option, I was kept up to date all of stages of my order. I would recommend Dazzle Dancewear.

May 25, 2016
Unprompted review
Dazzle Dancewear logo

Reply from Dazzle Dancewear

Thank-you so much for your review!

Rated 2 out of 5 stars

No shoes, No news

I started a tap class recently. After the first trial lesson I ordered tap shoes from dazzle dancewear. I ordered on a Wednesday at 8am. At 11pm the same day I received an email to say my order had been dispatched.
All good so far.
Unfortunately after 2 weeks, no sign of the shoes. I used the contact form on the site but received no reply. A couple of days later I emailed the contact email directly and submitted a second form on the website. Still no reply. I then tried the contact number. This was a mobile number and went straight to voicemail I left a message, my call was not returned.
I did not want to attend a 4th lesson without shoes so I ordered from another shop and raised a paypal dispute. A few days later I received a notification that my dispute was closed as I had been refunded in full.
Throughout this there has been no communication, no apology, no explanation and most importantly no shoes.
Although I did receive a full refund, as they don't have the courtesy to reply to voicemails or emails I will avoid in future.

February 12, 2013
Unprompted review
Dazzle Dancewear logo

Reply from Dazzle Dancewear

Hi, we are very very sorry that you were not happy with our service, I am not sure what happened with the communication however we do now have in place a live chat feature on our new website which sends direct emails to us when we are offline, these emails are all responded to within 24 hours.

Apologies once again.

Dazzle Dancewear Ltd

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