I spoke to a very pleasant lady on the Wednesday, to arrange to have an outdoor aerial fitted, we agreed for the following Tuesday as I had various commitments. On Thursday I had call to say if I was... See more
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Review summary
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Used Digital Direct previously and didn't hesitate to contact them again for further work I required to be done. They apply 100+% customer service, they are very polite, helpful and friendly when you... See more
Company replied
Rob sorted out our connection issue in seconds, and then fitted a wall-mount to one of our TV’s. No fuss, no mess - a job really well done and two very happy customers. Really impressed by him, h... See more
Company replied
Fast reliable and cost was very reasonable. Same day response when i got in touch with them .Thank you to the team at Direct Digital , Thank you to Elaine who was really helpful with the booking... See more
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Company details
- Cable Company
- Closed Circuit Television Store
- Electrician
- Satellite Communication Service
- Security System Installer
- TV store
Written by the company
Why Choose Digital Direct and our sister company Switched On Digital ? Digital Direct and Switched On are a family business based on getting it right first time and not letting you down. We work together providing seamless helpful solutions for all your TV, Security , WiFi and Electrical needs. We have built up a highly regarded reputation based on a friendly and professional installation and repair service. We are approved Registered digital and electrical installers CAI company of the year . We welcome the opportunity to give you expert advice and are friendly reliable and approachable. We are confident that with are wealth of knowledge and skilled installers we will not let you down so please feel free to contact us today Providing all aspects of TV , Sound WiFi, CCTV and Electrical Installations. Call Today for a free quote .
Local Approved Family Business TV WiFi CCTV ELECTRICAL DATA
Written by the company
- No Hidden Extras , Same Day Service , No Call Out Charge , Local Engineers
- Digital Direct are a local family business providing aerial and satellite solutions to Domestic and Commercial customers , We pride ourselves on doing a great job at a fair price. We are here to help with all your TV needs - From Aerial Repairs to full new TV Systems, Digital Direct can support you with all your Satellite, Freeview , Freesat and You view needs . We can wall mount TVs to set up complete home cinema.
- We Will Not Be beat on Price
- We pride ourselves on providing a quality installation at a fair price - We will price match a like for like genuine written quote from a reputable company .
Contact info
07894642406, United Kingdom
- 08003118478
- info@ddaerials.com
- www.ddaerials.com
Reply from Digital Direct Aerials
Thank you Mr Ashton. We appreciate the time taken to complete our review.
Professional and clear
After a bit of confusion over the booking, everything else was fine. The installer came to assess the fitting of a new aerial to an existing installation. He was polite, informative, quoted a clear price and did the job quickly and tidily during the visit.
February 27, 2026
Reply from Digital Direct Aerials
Hi Mr Williamson, really glad things were sorted regarding your booking and you were happy with the service.
Wall mounted my tv.
Expertly and quickly did the work required. Andy the technician was polite and informative and left everything clean and tidy on his completion.
Many thanks.
February 27, 2026
Reply from Digital Direct Aerials
Lovely comments, thank you Mr King.
Quality company
Had a couple of issues dealt with them in quick time very professional…
February 23, 2026
Reply from Digital Direct Aerials
Thank you for taking the time to complete our review. Always appreciated.
Such a brilliant small family business…
Such a brilliant small family business — 10/10!
I called on behalf of my nan when she lost her TV channels. I had a feeling it was more than just a simple retune, so I got in touch with them to explain the issue. They were incredibly helpful on the phone and offered an appointment very quickly — even sooner than we booked — but we had to work around Nan’s other appointments.
The engineer arrived right on time, was friendly and professional, and quickly resolved the problem. He took the time to patiently answer all of my nan’s questions, which we really appreciated. I also received a courtesy call after the work was completed, which was a lovely touch and shows how much they care about their customers.
Fantastic service from start to finish. Highly recommend supporting this wonderful local family business!
February 17, 2026
Reply from Digital Direct Aerials
Wow, what can we say other than thank you. We know how hard it is when you are calling on behalf of an elderly relative and always try to treat our customers with respect. We have forwarded your comments onto the engineer who visited and will always be here to help.
Everything professionally sorted as planned
Everything sorted as planned; the knowledgeable technician knew about all the kit we needed to switch over to the new wi-fi based on Deco's new network, and it gave me a great deal of confidence in how to manage the system going forward. Switch over included our Hive, Blink, Sonos, PC's, iPhones, iPads, and home CCTV. The Deco App is very informative, and helps keep the systems secure.
February 21, 2026
Reply from Digital Direct Aerials
Thank you Mr Barker. We appreciate your fantastic review and comments and have shared the review with the engineer and the rest of the team.
Andy was brilliant
Andy was brilliant! He sorted out a very old aerial system that had 2 aerials connected to nothing with yards of cable also connected to nothing. New aerial installed and all TV's now connected and working as they should be. Great work.
February 20, 2026
Reply from Digital Direct Aerials
What lovely comments. We have forwarded your comments to the engineer who visited, thank you.
I cannot praise Digital Direct enough
I cannot praise Digital Direct enough. Great communication throughout. Arrived on time and the work I needed completed was done to an outstanding level.
It was so refreshing to use a company that cared for the customer and carried out high quality work, it’s a rare thing these days.
This is a genuine review and I highly recommend them.
February 17, 2026
Reply from Digital Direct Aerials
Thank's Mr Lockhart. We are always happy to help and we are really pleased that you were happy with the service you received. Great review, thanks again.
Very good worked in the rain and solved…
Very good worked in the rain and solved the problem
February 7, 2026
Reply from Digital Direct Aerials
Thank you Brenda, we appreciate your great review.
Rooftop TV aerial replacement
Easy to contact by phone. The telephone support staff were great and really helpful. The installation guys were prompt, polite and friendly, efficient and quick, tidy and respectful, knowledgeable and helpful; nice Company, would definitely recommend.
February 11, 2026
Reply from Digital Direct Aerials
Thank you Mr Ludford, what a fantastic review. Your comments are very welcome and have been shared with the engineers who carried out the work for you.
Reply from Digital Direct Aerials
Thank you for taking the time to complete our review Lee. We really appreciate your feedback.
Reply from Digital Direct Aerials
Thank you Mr Baylis, really happy we could help.
Great service
February 6, 2026
Reply from Digital Direct Aerials
Thank you for your review, much appreciated.
Excellent Service
Was pleasantry surprised when calling the company that they were able to come check the ariel and hopefully rectify. Same day, luckily they had a cancellation
The engineer arrived at the time arranged and quickly found that my ariel had given up the ghost.
I had a quote that was acceptable, the work was carried out efficiently and quickly, by a very friendly engineer.
Would recommend this company.
January 26, 2026
Reply from Digital Direct Aerials
Wow, fantastic review, thank you Carol. We are really happy that you were delighted with the overall service you received. Lovely comments.
Fixing aerial and removal of satellite dish
David arrived a couple of days earlier than planned, was pleasant to deal with and provided an efficient and good value service.
February 3, 2026
Reply from Digital Direct Aerials
Lovely comments, thank you Mr Parrish. We have forwarded your comments on to the engineer you mentioned.
Great service from this company
Great service from this company, this is the second time I have called them in past 2 years and would highly recommend.
February 4, 2026
Reply from Digital Direct Aerials
We really appreciate a returning customer, thank you Ms Bell. We will always be here to help.
Reply from Digital Direct Aerials
Thanks Joanne, lovely comments.
Reply from Digital Direct Aerials
We will always be happy to help and thank you for your feedback.
Yes very happy with the work your…
Yes very happy with the work your engineer carried out,thank you
February 2, 2026
Reply from Digital Direct Aerials
Thank you for taking the time to complete our review, it is appreciated.
The young man who came yesterday was on…
The young man who came yesterday was on time and was very efficient.
He explained everything very well.
The price is very competitive and would definitely use you again..
Thanks Paul C
January 30, 2026
Reply from Digital Direct Aerials
Lovely review, thank you Paul. We are really pleased you were happy with the service you received.
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