I spoke to a very pleasant lady on the Wednesday, to arrange to have an outdoor aerial fitted, we agreed for the following Tuesday as I had various commitments. On Thursday I had call to say if I was... See more
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Review summary
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What people talk about most
Based on these reviews
Used Digital Direct previously and didn't hesitate to contact them again for further work I required to be done. They apply 100+% customer service, they are very polite, helpful and friendly when you... See more
Company replied
Rob sorted out our connection issue in seconds, and then fitted a wall-mount to one of our TV’s. No fuss, no mess - a job really well done and two very happy customers. Really impressed by him, h... See more
Company replied
Fast reliable and cost was very reasonable. Same day response when i got in touch with them .Thank you to the team at Direct Digital , Thank you to Elaine who was really helpful with the booking... See more
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Company details
- Cable Company
- Closed Circuit Television Store
- Electrician
- Satellite Communication Service
- Security System Installer
- TV store
Written by the company
Why Choose Digital Direct and our sister company Switched On Digital ? Digital Direct and Switched On are a family business based on getting it right first time and not letting you down. We work together providing seamless helpful solutions for all your TV, Security , WiFi and Electrical needs. We have built up a highly regarded reputation based on a friendly and professional installation and repair service. We are approved Registered digital and electrical installers CAI company of the year . We welcome the opportunity to give you expert advice and are friendly reliable and approachable. We are confident that with are wealth of knowledge and skilled installers we will not let you down so please feel free to contact us today Providing all aspects of TV , Sound WiFi, CCTV and Electrical Installations. Call Today for a free quote .
Local Approved Family Business TV WiFi CCTV ELECTRICAL DATA
Written by the company
- No Hidden Extras , Same Day Service , No Call Out Charge , Local Engineers
- Digital Direct are a local family business providing aerial and satellite solutions to Domestic and Commercial customers , We pride ourselves on doing a great job at a fair price. We are here to help with all your TV needs - From Aerial Repairs to full new TV Systems, Digital Direct can support you with all your Satellite, Freeview , Freesat and You view needs . We can wall mount TVs to set up complete home cinema.
- We Will Not Be beat on Price
- We pride ourselves on providing a quality installation at a fair price - We will price match a like for like genuine written quote from a reputable company .
Contact info
07894642406, United Kingdom
- 08003118478
- info@ddaerials.com
- www.ddaerials.com
A perfect experience
A perfect experience. Friendly and professional staff arranged the appointment over the phone, contacting me to offer an earlier slot than originally agreed. Richard arrived on time, was very personable and efficient. New aerial and coaxial cable fitted with no fuss. Can 100% recommend DD.
October 15, 2025
Reply from Digital Direct Aerials
Thank you Richard. We have forwarded your comments to the engineer and also shared with the the rest of our team. We really appreciate the fact that you would '100% recommend' and we know it will help others choose our services.
Good service from nice people
This is my third time using Digital Direct, this time to wall-mount a second television and reposition the old one. As before, quick response, a good job done, and nice people to deal with
October 13, 2025
Reply from Digital Direct Aerials
Wow, thank you! Lovely comments and we really appreciate your support for our small local team.
I’m very pleased with the service from…
I’m very pleased with the service from ddaerials. The engineer came on time, was polite & thorough in his assessment of the work, which was completed in 20 minutes. Thank you!
October 16, 2025
Unprompted review
Reply from Digital Direct Aerials
We appreciate your comments Lesley and will always be here to help.
Pleasant and friendly call to book a visit
Pleasant and friendly call to book a date, engineer turned up as arranged. Identified the problem, gave a reasonable quote, did the job there and then. Couldn't ask for anything more.
October 14, 2025
Reply from Digital Direct Aerials
Fantastic comments, thank you Gordon. We are really please you were delighted with the service you received.
Another great experience with Digital…
Another great experience with Digital Direct - efficient, friendly, did a great job with our new TVs and at a fair price. Thank you Jack.
October 7, 2025
Reply from Digital Direct Aerials
Thank you Claire, we will always be happy to help.
Quick and efficient
Quick and efficient from my email for a quote. Richard was lively helpful and very efficent.
Work completed same day.
Thank you.
October 13, 2025
Reply from Digital Direct Aerials
Lovely comments, thank you Lynne.
A quick and efficient response
A quick and efficient response to my call. The engineer arrived the following day and resolved the issue effectively, whilst explaining the options available. All executed speedily. A very professional service
October 7, 2025
Reply from Digital Direct Aerials
Brilliant comments, thank you. We will always be here to help.
Reply from Digital Direct Aerials
We're happy to hear that you had a swift and professional experience with our service. Thank you for your positive feedback!
Excellent service.
Excellent service.
great communication, work carried out within 2 days, polite and friendly.
October 10, 2025
Reply from Digital Direct Aerials
Thank you Roz. We do always try to keep our customers as up to date as possible and we are pleased that you were happy with the service your received.
Great craftsmanship !
October 2, 2025
Reply from Digital Direct Aerials
Thank you Mr Thorley, your comments have been shared with the colleague who carried out your Media wall install for you.
The service was very good from start to
The service was very good from start to finish, staff gave me plenty of advice and information, I would definitely recommend Digital Direct to my friends and family.
October 6, 2025
Reply from Digital Direct Aerials
Thank you James, delighted that we could help.
Engineer had great knowledge
Engineer had great knowledge, explained the job he was going to do and the cost clearly.
We are very happy with his work and with digital directs friendly and caring communications.
October 6, 2025
Reply from Digital Direct Aerials
Great review Jon, lovely comments. We have forwarded your comments to the engineer who carried out the work for you and appreciate your welcomed review.
Efficient, polite and knowledgeable team.
Polite and friendly receptionist, made the booking very easy. Engineer turned up promptly and worked knowledgeably and quickly and diagnose the problem and solved it really quickly.
October 2, 2025
Reply from Digital Direct Aerials
What great comments, thank you. We really appreciate the time you have taken to complete our review and we will always be here to help.
Reply from Digital Direct Aerials
Thank you Marion, we are really pleased that you were happy with the overall service you received.
Turned up promptly and on short notice
Turned up promptly and on short notice and did a good job at a fair cost. What more could you want?
September 30, 2025
Reply from Digital Direct Aerials
Lovely review, thank you Kevin. We have shared your comments with the whole of our team.
Reply from Digital Direct Aerials
Thank you for taking the time to complete our review. It is appreciated.
Very good customer service and they…
Very good customer service and they were very knowledgeable and we will gladly use them again.
September 24, 2025
Reply from Digital Direct Aerials
Thank you Paul. We do pride ourselves on our customer service and would be delighted to help, if needed in the future.
Very fast service
Very fast service. They fitted me in on the same day I phoned. So didn’t wait too long at all.Richard the engineer was professional. He explained what needed to be done first. He carried out the work to a good standard.
September 29, 2025
Reply from Digital Direct Aerials
Hi Roy, thank you for your great review. So glad we could help so quickly.
I've used this company before really…
I've used this company before really impressed with the service, efficiency and the price which was why we returned to them and we will do in the future if needed.
September 17, 2025
Reply from Digital Direct Aerials
Thank you Mr Barlow, we really appreciate a returning customer and will always be happy to help.
Impressed with service and speed of response.
I wanted to change my LNB on my Freesat dish to enable wide band for my new receiver. I had already purchased one but found I could not use the ladder. I called Digital Direct and the engineer arrived the same day. He changed the LNB and adjusted the dish. He checked the signal at the dish, changed the terminal plugs and checked signal at the receiver and set it up. He even lopped of a branch of ivy which may have blown across the dish. Price was very reasonable and overall I was most impressed
September 25, 2025
Unprompted review
Reply from Digital Direct Aerials
Thank you Mr Wright, what fantastic comments and we are delighted to help. Our engineers are really helpful and glad he could cut back the ivy for you on the visit.
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