DD Hammocks Reviews 287

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and design of the products, noting their durability and effectiveness even in challenging weather conditions. Many consumers highlight the excellent service, with frequent mentions of fast and reliable delivery, often arriving sooner than expected. People appreciate the ease of ordering and the overall positive interactions with the company. Reviewers are particularly satisfied with the product range, finding items like tarps, hammocks, and underquilts to be well-made and comfortable. The company's handling of tax and customs for international deliveries is also a significant plus for many.

What people talk about most

Product

Consumers find products to be of high quality and reliable. Many reviewers praise the exceptional quality,... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the exceptional quality and... See more

Delivery service

Customers consistently report positive experiences with delivery services. Many reviewers praise the... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the top-class communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I rarely write reviews—I usually don’t have the time or inclination. If something’s fine, I just leave it be, and if it isn’t, I simply shop elsewhere. But DD Hammocks really stand out and absolutel... See more

Company replied

Rated 5 out of 5 stars

Another excellent purchase from DD Hammocks, this certainly is a company to rely on. My new 3x3 MC tarp arrived less than 24hrs after ordering and that's with standard shipping. Always a quality produ... See more

Company replied

Rated 5 out of 5 stars

Recently purchased a number of items from DD Hammocks, these being an underquilt and a tarp. I've not used the tarp yet but the underquilt is superb and works really well under my hammock keeping me w... See more

Rated 5 out of 5 stars

Over the last 10 years or so I have purchased a number of items from DD, a tarp, sleeping bag and other bits and pieces and I have always received the very best of service, nearly always a next day... See more

Company replied


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

287 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A1 excellent

A1 excellent. I had a slight issue with a camping hammock I purchased and within 24 hours a new hammock is on it's way, highly recommend their products and fast service thank you

July 14, 2022
Unprompted review
Rated 5 out of 5 stars

Ordered one of their tarps after…

Ordered one of their tarps after researching reviews online as they seemed to be the best around. It was reasonably priced and delivered very quickly. Having had a close look I can say without reservation that it is a fantastic piece of kit. Well made and able to be used in multiple ways. I should also say that their web site has loads of useful information to be accessed.
Nice friendly staff as well.
I would not hesitate to recommend this company and will be shopping with them again.

June 20, 2022
Unprompted review
Rated 5 out of 5 stars

Very quick delivery.

I ordered at around 2-3pm, at 8:30am the next day my items arrived!
I paid NO additional costs to upgrade my delivery, very quick service.
I first bought from this company about 8-9 years ago everything I've bought is great, can't recommend enough.

June 16, 2022
Unprompted review
DD Hammocks logo

Reply from DD Hammocks

Hi Happy Camper,
Thank you very much for your kind feedback!
We pride ourselves on shipping orders as quickly as possible so it’s great yours arrived this morning.
It’s lovely to read you’re enjoying your DD gear and I hope you have many adventures ahead :)
Best regards,
Caroline – DD Hammocks

Rated 5 out of 5 stars

First-class company!

Just want to say a massive thank you for the unbelievable service I’ve received from my last two orders.

Seriously; I’m blown away not only with the quality of my items but more importantly, the fantastic service DD Hammocks has provided.

I have received my items twice now in crazy fast times.

It’s refreshing to shop with a company that cares about their customers.

I highly recommend DD Hammocks based on my recent shopping experience and I can’t fault the business in any way.

Thank you so much.

June 8, 2022
Unprompted review
Rated 5 out of 5 stars

Recently got back into tarp camping…

Recently got back into tarp camping after a few years of comfortable family camping. DD tarps and hammocks are the absolute pinnacle- their kit is outstanding and I dont hesitate to recommend

May 30, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic customer service

Absolutely fantastic customer service. I damaged the bug net on my Frontline hammock which was completely my fault, I decided to replace with a new Frontline hammock which has wider spreader bars which is great. DD are awesome, a trusted global supplier of fantastic products who will have my custom forever :-)

May 30, 2022
Unprompted review
Rated 5 out of 5 stars

Would use DD every time.

This is a great company and excellent customer services. Will only buy DD Hammocks as the product is so good. The recent purchase was an underblanket and this does add the finishing touches to any hannock.

May 6, 2022
Unprompted review
Rated 5 out of 5 stars

Great website

The service on the website was great. Plenty of tutorial videos if you were uncertain on anything. The product was excellent with no issues at all.

April 19, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely awesome

Been speaking to Joe from DD and I am absolutely blown away by the high level of customer service I have received, very friendly, polite and helpful beyond belief.
I own various DD products, from hammocks to tarps and sleeping bags and can honestly say the quality is top notch, I can't fault them. With that said, if you should have any issues, worries or questions with your product (like I have) they are there to happily help you as much as they can, they seem really determined to make their customers satisfied. Would definitely recommend.

April 5, 2022
Unprompted review
Rated 1 out of 5 stars

D&D quality is very poor.Had a tarp…

D&D quality is very poor.Had a tarp that ripped
Decided to give another chance with pyramid tent.
Needed to seam seal it despite taped seams, still leaking currently due to bad design of guide rope attachments.Still have to go over stitching of peg attachments
Would not recommend tarps and/or tents from this company
Can not comment on hammocks.
Will not be purchasing from this company again, quality is extremely poor in my experience

February 28, 2022
Unprompted review
DD Hammocks logo

Reply from DD Hammocks

Hi Pete,

Joe here from DD Hammocks.

Our tarps and tents are designed to be strong and built to last - we receive a lot of positive feedback which attests to the quality of our products. We stand by our gear, and of course want our customers to get the very best out of their purchase.

I am sorry to read your review and I would very much like to help with this, and would ask that you please contact us via email at sales@ddhammocks.com (for my attention) with some more information.

Look forward your response.

Best regards,

Joe
DD Hammocks

Rated 5 out of 5 stars

Very Happy Customer

I have bought a number of items from DD Hammocks over the last couple of years and I am extremely happy with the quality and the service. My purchases include: Whoopi Slings, Hammock straps, Hammock, Jura 2 sleeping bag,Dynemma cord, I have also asked questions about other items and the responses have been quick and helpful, I am genuinely happy to recommend this company.

February 21, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Ordered a paracord bracelet, but the wrong colour was delivered. The proper colour bracelet was sent without extra cost and even the custom clearance was paid. Good and swift service highly recommended.

February 2, 2022
Unprompted review
Rated 5 out of 5 stars

Great products

Great products! Great customer service! I cant recommend them enough!! I use their products on a daily basis! Superb quality!

February 2, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent!
Super quick dispatch from DD Hammocks. Delighted with the items I ordered and will definitely order from this company again.

February 1, 2022
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Sales Service

Just want to say I’ve had the swiftest response and resolution to an email order query in the history of responses and resolutions. Vikki in the sales team was extremely friendly, courteous and really exemplified a customer focused service delivery and is an amazing asset to the company. I can’t wait to get the order to get out and test it now.

January 14, 2022
Unprompted review
Rated 5 out of 5 stars

DD Hammocks is great!

I am new to the world of wild camping, and everywhere I asked for the best tarp options (on twitter, Reddit, YouTube) I was consistently pointed in the direction of DD Hammocks.

The price was mote reasonable compared to the other options, and considering what I had heard about the quality of the brand - it was a no brainer.

I ordered the 3x3 Tarp and was also their Travel Hammock / Bivi - a very unique and practical bit of kit that I had no idea existed. Anyways, great products, solid build quality - had I minor issue with the Travel Hammock so am having that replaced.

This brings me into my next point of praise - the whole exchange process regarding the Hammock has been seemless. And even prior to this when I enquired about other products on their site they were happy to help, informative and very friendly. Even things such as emails are responded to by people, rather than automated messages made it such a great experience.

This is one of the best customer experiences I have ever had online, and this alone has put my trust in the company and I will definitely be looking to by from them again when I need a new bit of gear. It’s hardly like their product prices break the bank (definitely not when considering their quality), but I would always say to pay the extra bit for a trusty and reliable brand like DD Hammocks, rather than opting for a slightly cheaper option on other websites just for the sake of a few pounds.

Nothing but positives for DD Hammocks.

January 13, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look