deardoggo.co.uk Reviews 22

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

I have been ordering probiotics tablets for my dog for several months. I received a delivery from Deardoggo (via Royal Mail) that had the packaging ripped open and left on my doorstep during heavy... See more

Rated 5 out of 5 stars

These have transformed my chihuahuas daily wellbeing! My girl is a nervous nellie, and was forever suffering with stress anxiety/stress related tummy flare-ups, with constant trips to the vet for prob... See more

Rated 5 out of 5 stars

Mid November 2024 after trying all sorts i ordered Dear Doggo Probiotics for my Patterdale terrier. In the first few weeks there was no difference but by the end of December the chewed bald patches we... See more

Rated 1 out of 5 stars

I have tried to cancel this subscription on two occasions but without success. The product, in my opinion, is not suitable. However, the results aside I cannot get the subscription, that I do not re... See more

Company replied

Company details

  1. Pet Supply Store

Written by the company

Dog Supplement Chews


Contact info

3.2

Average

TrustScore 3 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Avoid - poor customer services - no communication when things go wrong

I have been ordering probiotics tablets for my dog for several months.
I received a delivery from Deardoggo (via Royal Mail) that had the packaging ripped open and left on my doorstep during heavy rain when nobody was at home.
I accept that the delivery is outside their direct control but despite being emailed with photos they have failed to acknowledge my email and the issue that i now have.
Would I recommend - definitely not due to their poor customer services !!

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Found these chews helped my dogs and I…

Found these chews helped my dogs and I get two tubs at a time. One of the dogs has gone onto meds and Not taking the chews and I have a four tub build up and have sent a email on the 9 th August asking to stop future orders. I am waiting on a reply. Thank you.I have just unsubscribed so hopefully no further deliveries.

August 11, 2025
Unprompted review
Rated 5 out of 5 stars

13 year old patterdale terrier, big improvements!

Mid November 2024 after trying all sorts i ordered Dear Doggo Probiotics for my Patterdale terrier. In the first few weeks there was no difference but by the end of December the chewed bald patches were almost fully grown back. Fur is so much softer now also and the itching and chewing seems to have stopped.

January 9, 2025
Rated 5 out of 5 stars

The tub worked wonders!

I started using this service 3 months ago. After a month of giving my dog the treat daily, i noticed that my dog's itchy ears have gotten a lot better.
I have tried multiple different probiotics and this is finally one that works!

October 12, 2024
Unprompted review
Rated 5 out of 5 stars

The calming treats have worked wonders...

The calming treats have worked wonders with my Cocker Spaniel. He used to bark a lot when people came round for a while and lot settle. Since we moved, he was at first really unsettled which was understandable but since taking the Dear Doggo Calming Treats he is a lot more settled. He will initially bark and be excitable when people come around but settles so much quicker now. Also, when out walking he doesn't bark as much as he used to. SO pleased with this product and have already recommended these treats to a couple offriends

January 6, 2025
Rated 5 out of 5 stars

What a difference

I've been using this now for a little over a year for my boo and I can't thank you enough for the difference its made to his health and comfort since starting. Thank you so much, we're lifelong Dear Doggo fans now 😁

January 2, 2025
Unprompted review
Rated 5 out of 5 stars

Worked wonders for my dog

We’ve been using Dear Doggo now for 5 months, the probiotic chews and the calming chews. My dog loves them, and we’ve definitely noticed an improvement - (reduced dry skin, licking and better gut health).

I would highly recommend!

January 4, 2025
Unprompted review
Rated 1 out of 5 stars

As soon as I started the treats

As soon as I started the treats, the symptoms for my dogs severed and got worse. She always was a bit itchy and had waxy ears but she started severe paw licking as soon as I started using this product. I’ve reached out to the company addressing my concerns. Not even an email back only a cancellation of my subscription. SCAM, DO NOT BUY FOR YOUR PET.

December 26, 2024
Unprompted review
deardoggo.co.uk logo

Reply from deardoggo.co.uk

Hi Tara,

I have checked here on our system and I can see that we did indeed respond to your email.

Our treats are formulated by industry experts and would never worsen symptoms - as shown by our thousands of fantastic glowing reviews from loving dog parents.

On our website and feeding guidelines, we recommend feeding daily consistently for 30 days to see results - as it has only been a week, please may I ask that you give our treats more time to benefit your dog's well-being!

Dear Doggo is certainly not a scam as shown by all of the doggo's lives we have helped across the UK.

We have just sent your another email regarding this issue.

Best wishes,

Maria
Dear Doggo

Rated 1 out of 5 stars

Very disappointing

My dog enjoyed these treats, she likes any treats though to be honest! We really hoped they'd keep on top of her itchy ears. She was doing so well when we started her on them but nearly 6 months on and her ears were the worst they'd ever been and she ended up on steriods.
I sadly didn't manage to cancel my subscription in time either so was charged for another 3 months and now have a 3 months supply that's of no use to me.
Last but definitely not least. I was emailed by dear doggo to leave a review on their website, which I did. They state their reviews are independently verified but through my review disappearing and then trying to search through the other reviews and only seeing 5star reviews I get the impression that any less positive reviews are deleted before being published like mine was. This is false advertising to only show one side of customers views which is so disappointing from a company I trusted for my dogs health. Hence my review here.

November 30, 2024
Unprompted review
Rated 5 out of 5 stars

Life changing for my chihuahua

These have transformed my chihuahuas daily wellbeing! My girl is a nervous nellie, and was forever suffering with stress anxiety/stress related tummy flare-ups, with constant trips to the vet for probiotic paste. The happy tummy chews have made a hugely noticeable difference to her health and happiness, not one vet trip since started using them 3 months ago! They were so good, we also started the daily calming chews as well. She isn't as keen on eating these, but with excitable play and encouragement she will eat them. Again, she's a much happier, calmer and healthier princess! She even stayed calm on bonfire night!! Thank you dear doggo

November 15, 2024
Unprompted review
Rated 1 out of 5 stars

Did nothing for my yeasty Frenchie

Sadly, I have to rate this one star, as the product just didn't work for my Frenchie.

He's prone to ear yeast infections and chews his feet. Reading the claims from this company, I figured Dear Doggo probiotic chews was just what he needed. I bought two pots and gave him one a day for two months. My dog loves the taste, but during that time, he had yet another visit to the vet for yeast and didn't stop chewing his paws.

Stupidly, I forgot to cancel my subscription, so had another two pots delivered a couple of weeks ago. Seeing as Otis likes the taste, I've been giving him one a day, as the most expensive dog treat known to man! So he's now been taking them for 10-12 weeks and still no let up in his symptoms and his ear scratching has started again after his previous vet treatment.

Otis does not recommend this product.

November 13, 2024
Unprompted review
Rated 1 out of 5 stars

I have tried to cancel this…

I have tried to cancel this subscription on two occasions but without success. The product, in my opinion, is not suitable. However, the results aside I cannot get the subscription, that I do not remember signing up for, cancelled.
I would not recommend for this reason.
Update; Thank you for the quick response. I appreciate the time taken to look in to it. The matter is now resolved.

September 23, 2024
Unprompted review
deardoggo.co.uk logo

Reply from deardoggo.co.uk

Hi Clare,

Thank you for your feedback, if you chose to place a subscription order - to cancel you go to the “manage subscription” part of the website in the menu.

Prior to you leaving this false review we can see here on our system that we have spoke to you via email previously and have indeed cancelled your subscription for you already and refunded you in full - whilst also allowing you to keep the product.

Please kindly remove this unfair review.

Many thanks,

Dear Doggo Team

Rated 1 out of 5 stars

They are BAD sent wrong item no way to…

They are BAD sent wrong item no way to contact them

September 14, 2024
Unprompted review
deardoggo.co.uk logo

Reply from deardoggo.co.uk

Hi LL, it seems you have got us mixed up with a US brand with your location being in the USA - we are a dog supplement company based in the United Kingdom that only sells to UK customers.

We do not operate in the US and it would be unfair for us to be affected by your review.

Please could you kindly remove this review and direct it to the correct company?

Best wishes,

Dear Doggo Team

Rated 5 out of 5 stars

I’ve had my bulldog on apoquel for…

I’ve had my bulldog on apoquel for almost 4 years , she’s been on these chews for almost 2 weeks, the itching has reduced dramatically and I’ve managed to reduce her medication into the bargain which was costing a packet , you have one very happy dog now so thank you

September 10, 2024
Unprompted review
Rated 5 out of 5 stars

My Maltese has always chewed at her…

My Maltese has always chewed at her feet, our vet said she has an allergy to something. Tried these and what a difference, she still chews but not nearly as much. These are fantastic, well worth a try. I had them recommended by a friend. So pleased I found them 🐶

December 9, 2023
Unprompted review
Rated 5 out of 5 stars

One very happy little Shihtzu

Worth every penny! My little Shihtzu can't get enough of them! Since using these probiotic treats she has been so much brighter in herself, Thank you so much Dear Doggo gone are the days of matted tails and stinky sticky poos. I had tried others before but none that have worked like this! I would highly recommend happy tummy!

September 10, 2023
Unprompted review

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