Bommel Wonen Reviews 

Moving homes and buying furniture is stressful but these guys made it so easy. Really amazing service from start to finish. In the store we received amazing help and advice, and then the guys that brought the delivery were so cheerful and helpful. They really took the time to set everything up properly and give advice on care for our furniture. Would recommend 100%! Thank you De Bommel!

We ordered a standard (not custom-made) coffee table from De Bommel. We were told it would take 6 months for the delivery. When we tried to cancel our order prior to delivery, we were told that we could not get our money back.

Here's where it gets particularly ridiculous: if you pick in store but order online, you CAN get your money back. If you order in store, you CANNOT get your money back. We were obviously also not told that there was no right to return the items when we bought the table.

I understand no right to return any items that are custom-made, but standard furniture for a premium price!? I will obviously not shop there again, and I will most definitely always order online from now on to get basic customer protection. Very short-sighted for brick-and-mortar stores to push customers online, but that's the Bommel strategy, apparently.

Terrible service. I had to pay an extra 250 euros for a lift because the delivery men wouldn’t try more than 1x to come down stairs with one piece of the couch. They were very rude, laughing at me when I suggested to turn the piece a different way because the previous tenants had the same couch and got it in/out without arranging a lift.

Will not be purchasing from this company again or recommending them to any friends/family.

Had a great experience buying our sofa, so much so we went back and also bought 6 of our dining chairs with De Bommel Meubelen.
The service was excellent, very informative and friendly and all in English. Our daughter fell asleep while we bought the sofa and the shop assistant kindly let us to just have her sleep on one of the display sofas. I would recommend them, great experience end to end.

Beautiful showroom with a lot of great options. We were helped by Walter when buying a sofa and dining table. He was extremely helpful and great overall. We will be back in the future for any additional furniture we need.

Very helpful staff at the shop, very nice products, and the on line system was very easy to use to change the delivery date. I received a call shortly before the delivery, which was on time. de Bommel does what it says it will do

Nice experience buying the couch for our living room in the store of Almere Buiten. Gaye is very helpful and willing to share advice and knowledge to help us make the selection. Great show room as well.

Bought a dining table and four chairs. It was all delivered on time and neatly arranged. Happy with the purchase

De service was top.

In general we were satisfied with the personnel. We had a good experience with the order, delivery and assembly.
However they had to come twice after the items where assembled for different issues and we have just noticed a new issue.
They have an easy way to plan for assistance and they are very helpful, they come on time and do their job well, but I am a bit disappointed about the quality of some items, especially the chairs we ordered.

Good products but very late delivery. To get a basic dining table took 6 months. Before buying something I advice you to plan for next year.

Excellent customer service
Expat friendly
Delivery time is long wait

Good stuff, we are happy with the purchased items! Couch, table and a cupboard

all the process from purchase up to delivery was perfect.
I will definitely come back for more purchasing.

Wide range of options for corner couch. we believe we found the best option around Utrecht for our house, and just gave the order with handy and friendly customer manager Robert. now looking forward to receive our couch on the delivery date..

Delayed in the delivery, but love the product

We ordered a large table and 6 chairs. The products are absolutely beautiful and extremely great quality. The service we experienced before and after the purchase was fantastic. We were not forced or pushed into any purchase but when asking questions the sales team was extremely knowledgable. The delivery was perfectly on time and installed professionally with very friendly service. I would highly recommend De Bommel Meubelen.

Happy with the product and services.

We've order a recliner couch before we were ready to set it up in the apartment, but we get the option to schedule the delivery when it work with our renovation plan.
Delivered in the final position and ready to use, all the packaging was taken out and we could just enjoy it.

The quality of it is as expected.

We don't had any challenges or surprises and I expect to get a good service in case something happen.

I bought by De Bommel beginning May 19 an expensive Sofa. They indicated me they are going to deliver the sofa in two months. As far that moment everything all right. The nightmare starts with the delivery. We scheduled a delivery in August. Two young men came and they couldn’t delivered it , because the Sofa is bigger than the elevator. I proposed the stairs and they said to me it was not possible. In my opinion it was possible, but I didn’t discuss with them this topic (observing the way they treated the sofa I imagined they could make more damaged to the sofa, because they were not strong enough to manage it). They proposed me to pay 250 for an external elevator. I spoke with the customer service and we scheduled a new date. One day before ( I took a day off from my vacation in order to attend the delivery) they called me and they said , during the previous delivery the Sofa was damaged. They offered me a Pool Sofa for this period, offer that I appreciate, but I rejected the offer ( I don’t want to repeat the situation of the last time when they almost have broken the elevator) and they promised me to call me back soon in order to indicate me when they are going to deliver it. Ok, this things happen I said, but, after that, No call in the last days, I decided to call again. The person attended me told me her colleague is going to call me on Thursday with some new information about the status. I`m still waiting, no Sofa, no info…. Let´s see how this adventure ends.