Firstly hats of to Vicky Nel who assisted me, I was actually very nervous I think I even told her this while we were chatting... She made the process easy to understand and and also made it very easy... See more
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Debt Rescue – South Africa’s Leading Debt Counselling Experts Debt Rescue is South Africa’s #1 registered debt counselling company, trusted by thousands of consumers since the inception of the industry in 2007. We specialise in helping over-indebted South Africans regain financial freedom through a transparent, legal, and affordable process. Our qualified and experienced debt counsellors negotiate directly with your creditors to reduce monthly debt repayments, consolidate all your debt into one manageable payment, and provide legal protection against creditor harassment and asset repossession. This means you keep your home, car, and dignity while working towards a debt-free future under the full protection of the National Credit Act. We are passionate about empowering consumers to take control of their finances and break the cycle of debt for good. As a leading voice in consumer advocacy, we regularly appear in national media to educate South Africans about responsible credit use, the cost-of-living crisis, and practical debt solutions that work. At Debt Rescue, every client receives personalised support from a dedicated consultant who walks the journey with you from start to finish. Our mission is simple: to assist over-indebted consumers, restore financial stability, and rebuild confidence in their financial future. Registered with the National Credit Regulator Trusted by South Africans for over 18 years.
South Africa
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I came in contact with a lot of consultants from debt rescue. One lady who is always ready to listen and help even though it is not her department is Memory. I really appreciate your help. Cheers to Memory

Reply from Debt Rescue (Pty) Ltd
Thank you so much to Memory for your help and guidance over the years. You have been nothing but an incredible support. I was very nervous in the beginning but she made the process easy to understand. Memory would always take my calls and to assure me of the credibility of the company. I would recommend that anyone going through this kind of stress reach out immediately and start the process. Thank you Memory and Debt rescue

Reply from Debt Rescue (Pty) Ltd
I had Cynthia assist me and she helped me change my debit order date to due to unforeseen circumstances. She was very understanding and sorted out the issue in record time. Thanks for making it so easy for me and relieving a lot of stress.

Reply from Debt Rescue (Pty) Ltd
Hi Memory,
I would like to thank you sincerely for your extra-special service, support, and care throughout this journey. We have always enjoyed working with you, and your encouragement and professionalism made a challenging process much easier for us. We are grateful for the role you played in helping us reach this milestone.
Please keep up the wonderful work you do. You make a real difference in people’s lives, and I believe you will continue to be blessed for the care and compassion you show to others.
Wishing you all the very best going forward.
Thanks Norman

Reply from Debt Rescue (Pty) Ltd
Thank you Memory for your great service. Always there to listen and give best advice. You are like an oasis in difficult times. We appreciate your kindness and help.

Reply from Debt Rescue (Pty) Ltd
Memory is always helpfull
. She made follow up with Absa because Absa claim that they did not received Payment. But Memory Oosthuizen go extra mile and email Absa Proof.

Reply from Debt Rescue (Pty) Ltd
Memory Oosthuizen made all the difference in my experience with Debt Review. I recently lost my job, and I couldn't afford to pay my Debt Review payment. I received a higher Debt Review payment that I had to pay, but I couldn't afford it. Memory Oosthuizen stepped in and help arrange for me to pay my normal affordable payment. Thank you very much Memory Oosthuizen, you are a star.

Reply from Debt Rescue (Pty) Ltd
Cynthia was professional from start to finish and understandable

Reply from Debt Rescue (Pty) Ltd
Marlize we would just like to thank you for all your support if we had problems or questions you resolved it quickly the journey was just overwhelming you made our lives so much easier. We did not have to worry about payments. You just did it all it was such a pleasure dealing with you. We will always be great full to you.

Reply from Debt Rescue (Pty) Ltd
Cynthia Mhlanga deserves to be appreciated for her sterling job, being so committed & customer orientated. If it wasn't for her brilliance, I would have been in trouble with Jan debit order not going through. She is a star and an asset.

Reply from Debt Rescue (Pty) Ltd
Memory assisted me today, she was helpful, friendly and efficient. We need more people like her to assist this will boost any business's rating

Reply from Debt Rescue (Pty) Ltd
Grateful for the continued service from Memory.Her continued support makes it much easier in this difficult time.Thank you Memory for always being there for us and for always assisting and going above your means.We are truly Greatful..

Reply from Debt Rescue (Pty) Ltd
Lucky Myeni thank you for the wonderful service truly a 5 star service thank you

Reply from Debt Rescue (Pty) Ltd
I received excellent service from MEMORY who assisted me via email, fast, efficient, and with sufficient information to potentially get me started on my new journey. Truly appreciated the assistance.

Reply from Debt Rescue (Pty) Ltd
My debt places are calling me to say I have not paid

Reply from Debt Rescue (Pty) Ltd
I spoke to Njabulo and she was very nice, she spoke eloquently and helped me in no time at all. I appreciated her professionalism.

Reply from Debt Rescue (Pty) Ltd
It was nice to talk to the consultant vicky and the experience with depth rescue.

Reply from Debt Rescue (Pty) Ltd
Straight forward and smooth, done very professionally and hassle free.

Reply from Debt Rescue (Pty) Ltd
Enverything was straight forward and quick never mention the response to questions it clear undastandable.
Thanks you very much Vicky.

Reply from Debt Rescue (Pty) Ltd
Good day, I would just like to say that I have never received such fast assistance anywhere, I found debt rescue on Google, i contacted them and was attended to immediately by Grey, he was so helpful and assisted me with the whole application efficiently. I would just like to say Thank You for all your assistance

Reply from Debt Rescue (Pty) Ltd
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