Dedè Couture Reviews 

83
•
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Store sent me a grossly misrepresented dress that was missing ALL THE buttons and that was never mentioned once in the ad AND had repairs done to it, sewn up holes, tears, a terrible hem line, was... See more

Rated 5 out of 5 stars

What a wonderful company. I am so delighted with my beautiful new Gucci New Jackie handbag. My guess is it has never been used, or maybe once or twice by someone who really looked after their things... See more

Company replied

Rated 5 out of 5 stars

First time using Esty. I bought a vintage jacket which was coming from Italy. The courier service was brilliant. And I was updated regularly. In fact I bought another jacket at the same time from... See more

Company replied

Rated 1 out of 5 stars

Very bad stench, smells heavily of sweat. Washed it three times and still not much better. Now unfortunately I can't use it, had to throw the sweater away. Will not purchase from this seller anymore

Company replied

Company details

  1. Vintage Clothing Store

Information provided by various external sources

Abbigliamento vintage per passione.. Il nostro progetto inizia nel 2011, dopo una costante ricerca e studio di stili, epoche e tecniche sartoriali, abbiamo deciso di realizzare uno show-room e mettere in pratica tutta la nostra esperienza. Ci troviamo a Brindisi, nel sud Italia nel meraviglioso Salento, ispirazione di stili e culture. Nel nostro show-room, abbiamo creato un atmosfera unica, dove il vintage si mischia con la cultura. Ogni pezzo di abbigliamento vintage ha una storia magica, è unico, e aspetta solo qualcuno che lo custodisca con amore. La nostra esperienza nella moda nasce nel 1998, siamo nati in una famiglia di commercianti di abbigliamento, ad un certo punto ci siamo resi conto, che gli articoli di moda, oggi vengono realizzati con tecniche sartoriali e materiali diversi da quelli di un tempo. Toccando con mano il primo capo di abbigliamento vintage è stato subito amore a prima vista…


Contact info

3.4

Average

TrustScore 3.5 out of 5

83 reviews

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3.4

All reviews

(83)

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Rated 1 out of 5 stars

Store sent me a grossly misrepresented…

Store sent me a grossly misrepresented dress that was missing ALL THE buttons and that was never mentioned once in the ad AND had repairs done to it, sewn up holes, tears, a terrible hem
line, was absolutely not wearable and they agreed to let me return, and then declined my return of request. I wasted $200 on nothing, do not trust the store, they lie. They said it was in excellent vintage condition, I can
even see one of the original buttonholes sewn up into the hem.
Do not shop

June 3, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you so much for the dress

Thank you so much for the dress. I love it. Its in immaculate condition and is exactly as described. It has a beautiful cut and is totally vintage designer. You have great taste and know good vintage clothing. It came so quickly and your service is fantastic.

April 29, 2021
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Reply from Dedè Couture

Thanks for choosing us!

Rated 5 out of 5 stars

I am thrilled with my purchase!

I am thrilled with my purchase. An Armani coat - fits me perfectly- and is in great condition. Absolutely excellent customer service. I am very happy to have discovered this store. I will be buying more!!! Merry Christmas 🎄 & thank you 🙏 🌟🌟🌟🌟🌟

December 20, 2020
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Reply from Dedè Couture

Thanks a lot! Merry Christmas and happy holidays!❤️

Rated 5 out of 5 stars

New Customer Review

The customer service is quick to respond and very helpful!

December 8, 2020
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Reply from Dedè Couture

Thanks for your review. But I think you haven't read the return policy correctly. You can get your money back once the item has been received in our offices. The bag was in perfect condition, otherwise all defects would have been described in the description.

Our return policy provides for shipping costs to be paid by the buyer, because we ship for free.

Alessandro

Rated 5 out of 5 stars

Perfect jacket…

The jacket I ordered came really quickly and is in perfect condition. It's hard to believe my jacket is vintage - it's pristine. Highly recommend this seller. High quality clothes.

November 13, 2020
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Reply from Dedè Couture

Thanks for choosing us!

Rated 5 out of 5 stars

What a wonderful company.

What a wonderful company. I am so delighted with my beautiful new Gucci New Jackie handbag. My guess is it has never been used, or maybe once or twice by someone who really looked after their things, I feel very lucky to have it. The communication throughout from Dede Couture was excellent from start to finish. This store will become a favourite of mine, and I am so looking forward to my next purchase.

September 20, 2020
Unprompted review
Dedè Couture logo

Reply from Dedè Couture

Thanks! This is a pleasure for us!

Rated 5 out of 5 stars

Kind and attentive service

Kind and attentive service, speedy delivery and a fantastic Pucci dress, highly recommended! 💋✨🌟

March 21, 2020
Unprompted review
Dedè Couture logo

Reply from Dedè Couture

Thanks!

Rated 5 out of 5 stars

Fast shipping

Fast shipping! Beautiful scarf! We are very happy!

March 21, 2020
Unprompted review
Dedè Couture logo

Reply from Dedè Couture

Thanks!!!

Rated 5 out of 5 stars

Just fantastic!

In one word excellent. Great quality and amazing service.

March 21, 2020
Unprompted review
Dedè Couture logo

Reply from Dedè Couture

Thanks!!!

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