They move goal posts , change the story and they do not care enough to keep you informed or up to speed. Made to feel my "serious to me" legal matter was not really of a main consequence. I kind of p... See more
Company replied
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See what reviewers are saying
If you are looking for a solicitor who is speedy and efficient, keep you updated regularly, treat you like valued customers, get things done and not wait around, with no stress or financial loss, fin... See more
Company replied
I couldn’t recommend Dee & Griffins highly enough, especially Molly, who made buying my first property such a smooth and stress-free experience. As a first-time buyer, I had plenty of questions... See more
Company replied
We recently chose Dee and Griffin to do the conveyancing on our first ever house sale. From start to finish, the whole process was made so stress free and every stage was handled extremely efficiently... See more
Company replied
Company details
Information provided by various external sources
Providing professional legal advice and representation across Gloucestershire. Tel 01452 617288. Authorised and regulated by the SRA no 67629
Contact info
United Kingdom
- www.deeandgriffin.co.uk
3.5
Average
45 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 71% of negative reviews
Typically replies within 24 hours
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Always answered very quickly
Always answered very quickly. Thorough and professional with our house move. Would use again.
July 22, 2022
Unprompted review
Go anywhere but here!
Poor communication. Mistakes made with no effort to rectify or take ownership for. This particular error cost thousands of pounds in help 2 buy bonus being lost. Staff quite frankly rude and abusive. Deadlines not met, constantly chasing paperwork. Upper management did not take complaints seriously. An awful first time buying experience. Avoid at all costs!
April 14, 2022
Unprompted review
Reply from dee and griffin
We take our reviews very seriously, unfortunately, we have no record or recollection of any customer experience fitting this account, nor can we verify anything about your identity from your name in our records. If you were a client of ours, we would like to investigate this issue further, please contact Dee & Griffin Solicitors immediately so that we can resolve this issue
Do not use at any cost
Do not use at any cost.
Completely mishandled everything from the start, zero ownership, all parties (estate agents in both sides, solicitors 'in 20 years of doing this job, I've never known anything like it', buyers/sellers) all dumfounded. They caused a large delay in moving dates for everyone due to complete incompetence.
Emailed on the 29/07/21 politely and clearly setting out complaint with all the details and attached evidence required (payment required to myself) and they have not even got back, let alone made the payment.
Incompetent, no morals and complete lack of ownership of their errors.
I understand people make mistakes and I'm more than happy to give them chance to rectify. This has not been the case at all. It seems a case if ignore and hope it goes away
August 27, 2021
Unprompted review
Lesley-Anne and her team were amazing
Lesley-Anne and her team were amazing. They made everything stress free. No question was too stupid they clearly explained anything I needed them to. When I buy my next house I know where I’m coming.
May 2, 2021
Unprompted review
First property buyer
They made process of buying first property horrible for me. Very unprofessional, slowing down whole process. Not answering questions on time. Would not recommend to anyone.
October 14, 2019
Unprompted review
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