DEGIRO Reviews 

5,711
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 171 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the intuitive and user-friendly interface, finding it very easy to navigate the platform and build a diverse portfolio even without being professional experts. People also appreciate the reasonably low transaction costs and the clear, detailed information available for monitoring stocks and investment funds. However, some customers also noted frustrating issues with customer support being too slow, unhelpful, or completely unresponsive when trying to resolve account verification questions. Consumers additionally expressed deep dissatisfaction regarding unexpected or rising fees, as well as complicated transaction overviews that made tracking actual costs difficult.

What people talk about most

User experience

Clients share positive opinions on user_experience, highlighting that creating an account and navigating the... See more

Price

Customers consistently note positive experiences with price, highlighting incredibly low costs, affordable... See more

Website

People report positive experiences with website, finding the platform very convenient, user-friendly, and... See more

Service

Users describe ambiguous interactions with service, reflecting a mix of satisfaction and strong frustration.... See more

Customer service

Reviewers mention ambiguous feedback about customer service, highlighting stark contrasts in their... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am investing with Degiro a couple of months now and I am quite satisfied. Easy to use and a good customer service. What I miss is the possibility to place an OCO sell order (limit and stop loss) in... See more

Company replied

Rated 4 out of 5 stars

I have been using DEGIRO for 4 years now, and overall I'm satisfied with the experience. It's not the cheapest platform, but it is stable and it’s possible to speak with a staff member who speaks my... See more

Company replied

Rated 5 out of 5 stars

It is very easy to find information on this platform about companies or ETF's. It is rather complex but simply shown so if you dive a bit deeper into what these numbers mean, DEGIRO is the place to fi... See more

Company replied

Rated 5 out of 5 stars

«I only trade stocks in NL and US» Great ease of use. Transaction costs are still reasonable but they should not rise. Customer service is friendly. Interest on debt «when using margin» could... See more

Company replied


Company details

  1. Investment Bank
  2. Finance Broker
  3. Stock Broker

Written by the company

DEGIRO is in 2008 opgericht in Amsterdam en is uitgegroeid tot een van Europa’s grootste en meest vertrouwde online brokers. Op dit moment vertrouwen meer dan 3 miljoen klanten in 16 Europese landen op ons krachtige platform om wereldwijd te beleggen tegen ongekend lage tarieven. Beleggers krijgen toegang tot meer dan 45 markten in 30 landen en een breed aanbod aan beleggingsproducten, waaronder aandelen, ETF’s, obligaties, opties en futures. In verschillende landen zoals Nederland, Spanje, Frankrijk, Duitsland, Italië, Ierland, Portugal en Griekenland kunnen klanten ook beleggen in cryptovaluta. Zo stel je eenvoudig een gespreide portefeuille samen binnen één beleggingsrekening. Ons platform combineert innovatieve technologie met persoonlijke klantenservice via telefoon en e-mail in je eigen taal. Of je nu een beginner bent of al wat ervaring hebt, je profiteert van transparante tarieven, slimme tools en een soepele beleggingservaring. Als onderdeel van flatexDEGIRO Bank SE (ISIN: DE000FTG1111, Ticker: FTK) combineren wij gebruiksvriendelijke technologie met de financiële stabiliteit van een toonaangevende Europese broker. Onze focus op waarde, betrouwbaarheid en servicekwaliteit is erkend met meer dan 100 internationale awards. DEGIRO helpt beleggers met efficiënte, transparante en gebruiksvriendelijke oplossingen die hen ondersteunen om hun financiële doelen met vertrouwen te bereiken. Met beleggen kun je je inleg verliezen. Dit is geen beleggingsadvies.

Written by the company


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(5,711)

584 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to use

Easy to use platform low fees good customer service

May 4, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hallo Ien,

Thank you for your positive review! Great to hear that you find the platform easy to use and appreciate our low fees and customer service. We’re happy to support you in your investing journey.

Kind regards,
DEGIRO

Rated 5 out of 5 stars

The commercial let me take a look on…

The commercial let me take a look on the website I desire to step in.

April 27, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hi Chently,

Thank you for sharing your experience! Great to hear that our commercial sparked your interest and encouraged you to explore the website. We are glad you took a closer look and hope you continue to enjoy what DEGIRO has to offer.

Kind regards,
DEGIRO

Rated 5 out of 5 stars

Very practical and easy to use, low handling costs.

Very practical and easy to use investment and trade app.
User friendly for non professionals. Excellent up to date information on companies, up to the second stock prives. Ultra low handling costs!

April 22, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Anton,

Thank you for your excellent review! Great to hear that you find the app practical, easy to use and user friendly. We are glad you appreciate the up-to-date market information, real time prices and our handling costs.

Kind regards,
DEGIRO

Rated 5 out of 5 stars

Invest the easy way

Cristal clear information, many possibilities and able to invest quickly.
And rates that we Dutch are fond of.

October 16, 2025
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hallo Peter,

Thank you for your great review! We are glad to hear you find the information clear, appreciate the wide range of investment possibilities and enjoy the speed and rates. That is exactly what we aim to offer.

Kind regards,
DEGIRO

Rated 5 out of 5 stars

DEGIRO is an accessible and relatively…

DEGIRO is an accessible and relatively low-cost broker for retail investors to invest in stocks, options, and crypto (assets).

April 10, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello heer Brink,

Thank you for your positive feedback! Great to hear that the platform works perfectly for you. That’s exactly what we aim for.

Kind regards,
DEGIRO

Rated 5 out of 5 stars

Platform work perfect

Platform work perfect

April 8, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Julian,

Thank you for your positive feedback! Great to hear that the platform works perfectly for you. That’s exactly what we aim for.

Kind regards,
DEGIRO

Rated 5 out of 5 stars

So easy to handle and very informative.

So easy to play a little with stocks, buying or selling it has become a hobby. I look at the world economics.
I play around with some money I do not need, so I am not a stock broker for a living. And with GIRO I can do that.

April 8, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hi Bart,

Thank you for your great review! It’s nice to hear that you find the platform easy to use and informative, and that it helps you stay engaged with the markets in a way that suits you. We’re glad DEGIRO makes investing accessible, whether it’s a hobby or a longer-term interest.

Kind regards,
DEGIRO

Rated 5 out of 5 stars

Clear interface

Clear interface, easy to find all needed info. Has a selection of ETFs with low transaction costs.

April 4, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hallo Kralev,

Thank you for your positive review! Great to hear that you find the interface clear and that all the necessary information is easy to find. We’re also glad you appreciate the selection of ETFs with low transaction costs.

Kind regards,
DEGIRO

Rated 5 out of 5 stars

I am very satisfied with my experience…

I am very satisfied with my experience with DEGIRO. The website is clear and user-friendly, making it easy to navigate, even when dealing with more complex investments. Everything is well-structured and runs smoothly, which makes managing my portfolio much more enjoyable.

What really stands out to me is the quality of the information DEGIRO provides. The available data, insights, and tools help me make better-informed decisions. This gives me confidence and allows me to invest with peace of mind.

In short: a reliable platform that combines ease of use with valuable information. Highly recommended for both beginner and more experienced investors.

January 5, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Huybrecht,

Thank you for your detailed and positive review! Great to hear that you find the platform clear, user-friendly and reliable, and that the available information and tools help you invest with confidence. It’s nice to read that managing your portfolio feels enjoyable and well supported.

Kind regards,
DEGIRO

Rated 5 out of 5 stars

Easy Robust and Trusted User Interface

Easy , Robust and Trusted User Interface

April 1, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Rohan,

Thank you for your positive feedback! Great to hear that you find our user interface easy to use, robust and trustworthy. That’s exactly what we aim for.

Kind regards,
DEGIRO

Rated 5 out of 5 stars

Fast, simple and cheap

As a lazy investor (spending less than 30 min per month on investing every month) all I can say:
Easy to transfer the money to the platform (via iDeal), small fees on 'core selection' ETFs and that is more than enough for me.

One thing that they could work on is overview of current portfolio. There are way better ways to visualize and present data then how it is done now. :)

March 30, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Mareeee,

Thank you for your great review! Nice to hear that you find DEGIRO fast, simple and cost-efficient, especially for a hands-off investing approach with the Core Selection. We also appreciate your feedback about the portfolio overview. Improving how data is visualized is something we continuously look at, so your input is valuable.

Kind regards,
DEGIRO

Rated 5 out of 5 stars

Reliable

Reliable, direct transactions, very reasonable transaction prices !!

March 24, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello J.,

Thank you for your positive review! Great to hear that you find our platform reliable, with fast transactions and competitive fees. We really appreciate you sharing your experience.

Kind regards,
DEGIRO

Rated 1 out of 5 stars

3rd World Quality Bank, Unreachable - To be Avoided

I opened a Pension Account and DE GIRO totally mishandled my amount and origin bank account details. They first processed my deposits and then after that sent e-mail telling me the bank account was not authorized (it was a joint account with my husband). I immediately sent a statement from ABN as a proof of joint bank account, and for 10 days I am being ignored by DE GIRO. Not at all the type of bank to build long term relationship like Pension.

March 16, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Henrique,

Thank you for sharing your experience. We’re sorry to hear that your pension account deposit was not handled smoothly and that you have been waiting for an update. We understand how important it is to have clarity and timely communication.

A joint bank account can require additional verification, and it’s unfortunate that this has taken longer than expected. This is not the level of service we aim to provide.

As you did not share any information via Trustpilot we kindly ask you to please reach out to us via our Servicedesk at klanten@degiro.nl so we can look into your case directly and make sure everything is resolved as quickly as possible.

Kind regards,
DEGIRO

Rated 5 out of 5 stars

Fast and cheap.

Fast and cheap.
It was for me a good opportunist to handle in stock.

March 12, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello KM,

Thank you for your review!
Great to hear that you experienced our platform as fast and affordable. We're glad it offered you a good opportunity to handle your stock investments quickly. We continue to work hard to make investing as accessible and efficient as possible.
If you have any questions or tips in the future, feel free to let us know.

Kind regards,
DEGIRO

Rated 5 out of 5 stars

So far so good

So far so good, works well and I like the user interface.

March 12, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Dirk,

Thank you for your positive review! We are pleased to hear that everything is working well so far and that you like our user-friendly interface. We will continue doing our best to offer you a smooth and pleasant experience.

Kind regards,
DEGIRO

Rated 5 out of 5 stars

Very good on-line course to ensure you…

Very good on-line course to ensure you know what you are doing. Up to date information, rapid transactions. Access to transatlantic exchanges. Others may be cheaper bit maybe not as good.

March 7, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hi JWR,

We're glad you value the course and appreciate its quality!

Kind regards,
DEGIRO

Rated 5 out of 5 stars

It is a trustworthy platform for investment

It is a trustworthy platform for investment. They provide you with lot of actual information and data with which you can make your own decision for as investor.

March 3, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Bhim,

We appreciate your insightful feedback and are glad you find the platform trustworthy and informative for your investment decisions.

Kind regards,
DEGIRO

Rated 4 out of 5 stars

DeGiro has competitive transactions costs

DeGiro is a great platform. Transactions costs are still pretty low compared to other brokers. Only downside is the Core Selection (portfolio of ETFs that have low/none transactions costs) being stripped down over the years.

March 3, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello,

Thank you for your feedback! Great to hear that you find DEGIRO a pleasant and cost‑effective platform, and that our transaction fees work well for you. We really appreciate that.

We understand your point about the Core Selection. We aim to keep the selection as relevant and accessible as possible, but we understand that changes can sometimes be less convenient.

Kind regards,
DEGIRO

Rated 5 out of 5 stars

I have been using DEGIRO for 2 years…

I have been using DEGIRO for 2 years now, and overall I'm satisfied with the experience. Very good.

March 2, 2026
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Roel,

Thank you for your review! Great to hear that you have been using DEGIRO for two years and that you are satisfied with the experience. We really appreciate you taking the time to share this.

If you ever have suggestions or questions, we are always happy to help.

Kind regards,
DEGIRO

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look